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Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

5.0 star property

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Photo gallery for Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

3 restaurants, breakfast, lunch, dinner served; international cuisine
Creator video
Superior Twin Room, 2 Twin Beds | Front of property
Superior Twin Room, 2 Twin Beds | 1 bedroom, premium bedding, pillowtop beds, minibar
Separate tub and shower, rainfall showerhead, eco-friendly toiletries

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Room service

Explore the area

Map
Jumeirah Lakes Towers Cluster T, Off Sheikh Zayed Road, Dubai
  • The Walk
    ‪17 min walk‬
  • Dubai Marina Mall
    ‪18 min walk‬
  • Marina Beach
    ‪3 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Executive Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Executive Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Business Lounge Access

1 bedroom, premium bedding, pillowtop beds, minibar

Executive Suite, 1 Bedroom, Business Lounge Access

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Bedrooms, Business Lounge Access (Jumeirah)

1 bedroom, premium bedding, pillowtop beds, minibar

Executive Suite, 2 Bedrooms, Business Lounge Access (Jumeirah)

  • 753 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, minibar

Apartment, 1 Bedroom

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

1 bedroom, premium bedding, pillowtop beds, minibar

Apartment, 2 Bedrooms

  • 1615 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Suite, 3 Bedrooms, Business Lounge Access, Tower

1 bedroom, premium bedding, pillowtop beds, minibar

Executive Suite, 3 Bedrooms, Business Lounge Access, Tower

  • 431 sq ft
  • City view
  • Sleeps 8
  • 2 Double Beds and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Twin Room, 2 Twin Beds

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds

1 bedroom, premium bedding, pillowtop beds, minibar

Executive Twin Room, 2 Twin Beds

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Executive Room, 1 King Bed

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, sun loungers

Mövenpick Hotel Jumeirah Lakes Towers

  • Pool
  • Hot Tub
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  • Parking included
4.1 out of 5, Very Good, (1002)
$74 nightly
The price is $74 total
includes taxes & fees
Mövenpick Hotel Jumeirah Lakes Towers

About this property

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

5-star hotel in Jumeirah Lakes Towers
3 restaurants, an outdoor pool, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a poolside bar, and 2 coffee shops/cafes are onsite. Housekeeping is available on request.
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers 354 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence provides a health club and a hot tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a sauna, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site, along with a car charging station.

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Seasons - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
La Vue - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Manzoni - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Amarillo - This tapas bar specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), Danish, Dutch, English, Filipino, French, German, Hindi, Indonesian, Macedonian, Romanian, Russian, Swahili, Thai, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 119 for adults and AED 50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amarillo
  • La Vue
  • Manzoni
  • Seasons

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Golf caddies
  • Golf carts
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 35 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 119 for adults and AED 50 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the health club, and guests under 14 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Pullman Dubai Jumeirah Lakes Towers Hotel
Pullman Jumeirah Lakes Towers Hotel
Pullman Dubai Jumeirah Lakes Towers
Pullman Jumeirah Lakes Towers
Pullman Dubai Jumeirah Lakes Towers Hotel Residence
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Hotel
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Dubai

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 290 out of 568 reviews
Rating 8 - Good. 188 out of 568 reviews
Rating 6 - Okay. 57 out of 568 reviews
Rating 4 - Poor. 16 out of 568 reviews
Rating 2 - Terrible. 17 out of 568 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
good stay, clean and friendly staff.
Stayed 3 nights in Mar 2025

8/10 Good

Kevin, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi needs improvement. I did not know any VIP access in this hotel.
Stayed 3 nights in Mar 2025

8/10 Good

John C.

Liked: Staff & service, room comfort
Stayed 13 nights in Feb 2025

10/10 Excellent

Shushu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hospitality

This hotel was absolutely amazing. Everyone is so helpful and the breakfast was so delicious with many option to chose from.
Stayed 7 nights in Feb 2025

10/10 Excellent

Mohit

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Emma

Liked: Staff & service, property conditions & facilities, room comfort

An okay short stay!

Our stay was okay. Unfortunately our room looked extremely clean but really smelt of cigarettes from a previous guest. The location of the hotel was amazing in proximity to the tram and metro. The surround area was so quiet and nice for a walk. Staff for friendly. The gym was great feature. We were disappointed by the pool. The pictures make it look bigger than it is and work was being done at one end meaning the space for sunbeds was limited at the other end.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Duncan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for Metro, Marina, & JBR.

First time staying in this area, and it was a perfect location for what I needed. Staff were great and very helpful with anything I needed. Managed to check in early due to arriving early that day. This is right next to a Metro station so you can use this or the Tram to get into the Marina & JBR, or walk across the Bridge and into the Marina & JBR by foot. Was a short trip so didn’t get to use the facilities but will stay again as reasonably priced with great facilities and transport links.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohamed Jalal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

SIMON HAROLD

Stayed 3 nights in Jan 2025

10/10 Excellent

Pooja, Monroeville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 9 nights in Jan 2025

4/10 Poor

Syed

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jose, Munich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient close to the subway
Stayed 4 nights in Dec 2024

10/10 Excellent

Joanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Marina, JBR beach and other attractions. Staff were helpful and hotel immaculate. Would visit again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ahmed, JEDDAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wonderful hotel ,food was great the only thing that bother me was the light of the AC control.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ammar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit this hotel every time I'm in Dubai. It’s easy to get to JBR by taking the tram or by walking through the mall across the street and along the marina. If you prefer the train, the station is just a two-minute walk away then you can go to the Emirates Mall, Dubai Mall, Downtown, and other stations.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel near metro station

Hotel was near metro station so it was convenient as we took the metro from the airport to hotel. There's Starbucks in the lobby. Hotel breakfast was good with many choices. There's also some eateries near the hotel within walking distance.
Stayed 3 nights in Nov 2024

10/10 Excellent

Suan Toon Sean, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sau Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best services

When we arrived the hotel in early morning. Front desk male staff tried his best to get a room for us. The price to upgrade to an apartment was reasonable. We could take a rest in the room after the long flight. The house keeping staff gave us a comfortable environment for us to sleep. Moreover, the breakfast was very good and delicious. We highly recommend.
Stayed 2 nights in Dec 2024

2/10 Terrible

nazia

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the Pullman Hotel in Jumeirah Lake Towers, Dubai, was a nightmare. For six days, the washroom in my room was constantly clogged, unusable forcing me to take my kids to an adjacent building to use the facilities. Daily calls to maintenance, with plumbers visiting three times a day, did not resolve the issue, causing significant inconvenience and disrupting our trip. The check-in process was equally terrible. I was met with an unwelcoming attitude and initially given the wrong room, only corrected after I posted a Google review. Despite arriving a day late due to flight interruptions, the hotel refused to adjust my dates, and the receptionist struggled to find a room, finally assigning me a room with only one bed, contrary to my booking. I made a huge mistake booking this hotel. We booked 5 rooms in this hotel for our annual family vacation. Once they have your money they dont care. I paid $250/room per night, totaling almost $1600/room for six nights , for a substandard experience. I strongly advise against booking this hotel. There are many better options available, as this hotel lacks basic customer service and is not worth the high cost. They dont offer fair compensation for the inconvenience cause by their negligence and poor upper management.
Stayed 7 nights in Nov 2024

10/10 Excellent

James

Stayed 2 nights in Nov 2024

10/10 Excellent

naresh

Stayed 3 nights in Nov 2024

8/10 Good

John C.

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 20 nights in Oct 2024

10/10 Excellent

ROBERT

Well situated. Staff was very helpful and accommodating.
Stayed 1 night in Oct 2024