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Novotel Dubai Al Barsha

4.0 star property

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Photo gallery for Novotel Dubai Al Barsha

Outdoor pool, free cabanas, pool umbrellas
2 bars/lounges, cocktail bar
Cleanliness standards
Exterior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa

Explore the area

Map
Opp. Mashreq Metro Station, Sheikh Zayed Road Barsha 1, Dubai
  • Ski Dubai
    ‪17 min walk‬
  • Mall of the Emirates
    ‪18 min walk‬
  • Burj Al Arab
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 Double Bed

  • 517 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Executive Double Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Superior Double Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • 1302 sq ft
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Suite, 3 Bedrooms

  • 2324 sq ft
  • Sleeps 8
  • 2 Double Beds and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 753 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed with Sofa bed

Executive Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 Double Bed with Sofa bed

  • 775 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, Accessible (Accessible)

Superior Room, Accessible (Accessible) | Minibar, in-room safe, desk, laptop workspace

Superior Room, Accessible (Accessible)

  • Sleeps 2
  • 1 Double Bed

Similar properties

Outdoor pool

Novotel Suites Mall Avenue Dubai

  • Pool
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  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1001)
The price is $59
per night
$75 total
includes taxes & fees
May 14 - May 15
Novotel Suites Mall Avenue Dubai

About this property

Novotel Dubai Al Barsha

4-star hotel in Al Barsha
Jump on the free ski shuttle for a day on the slopes before returning to Novotel Dubai Al Barsha for a meal at the restaurant and comforts including an outdoor pool and a full-service spa. Housekeeping is available on request.
Novotel Dubai Al Barsha offers 465 accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include Swedish massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.
Indulge in a treatment at the full-service spa or enjoy a swim in the outdoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Conveniences like ski passes and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. This eco-certified hotel also offers a children's pool, a complimentary children's club, and a sauna. Complimentary self parking and valet parking are available on site, along with a car charging station.

Novotel Dubai Al Barsha has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Cafe Java - This coffee shop specializes in international cuisine. Open 24 hours.
DECK SE7EN - This cocktail bar is located by the pool and specializes in international cuisine. Happy hour is offered.
365 All Day Dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bubbles Lounge Bar - This bar specializes in international cuisine and serves dinner only. Happy hour is offered.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Russian, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free shopping center shuttle
  • Free ski shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 85 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 365 All Day Dining
  • Bubbles Lounge Bar
  • Cafe Java
  • DECK SE7EN

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Ski passes
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center (6,488 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 41 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 180.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 85 per person
  • Airport shuttle fee: AED 160 per vehicle (one-way)
  • Rollaway bed fee: AED 180.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Novotel Barsha
Novotel Barsha Hotel
Novotel Barsha Hotel Dubai Al
Novotel Dubai Al Barsha
Novotel Dubai Al Barsha Hotel
Novotel Dubai Al Barsha Hotel
Novotel Dubai Al Barsha Dubai
Novotel Dubai Al Barsha Hotel Dubai

Novotel Dubai Al Barsha Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 453 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Banaz

Stayed 6 nights in Jan 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located to see the sights of Dubai. Good value. Close to metro and a grocery store
Stayed 2 nights in Jan 2025

4/10 Poor

Mohamed

Traveled with family
Disliked: Cleanliness

Dirty hotel / Worst Novotel

During our stay in Dubai, we stayed at three different hotels. Unfortunately, Novotel Al Barsha was by far the worst experience we had. In fact, I can confidently say it is the worst Novotel branch we've ever encountered. The housekeeping service at this hotel is simply catastrophic. For five out of the seven days we stayed, we repeatedly asked them to vacuum the floor carpet and properly clean the room, but our requests were ignored. We had to change rooms twice due to hygiene issues, and we were in one of their suite rooms, which is supposed to be their best offering. The room was dirty, with outdated furniture. We even found human bodily fluids (sperm) on the armchair and cockroaches in the bedroom. Additionally, the hotel is situated under highway bridges, making it extremely noisy both day and night. Even toilets in the main hall are dirty, the public toilets in the streets are much cleaner… I've posted a few photos here to illustrate the situation. I do not recommend this place to anyone, especially families with baby like us :(
Stayed 7 nights in Jan 2025

10/10 Excellent

Uriel

Stayed 1 night in Jan 2025

6/10 Okay

Marlène

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
L'hôtel était correct mais les chambres que nous avons eues étaient trop petites et les lits petits et un peu vieux. Le staff était correct et accueillant. La zone était prudente et on avait de la facilité à trouver un taxi/uber. Aux alentours il y a des restaurants, supermarchés et pharmacie. Overall je recommande l'hôtel mais prenez des chambres plus grandes.
Stayed 8 nights in Dec 2024

10/10 Excellent

ZONGSHI

Stayed 5 nights in Dec 2024

2/10 Terrible

Syed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Expedia showed me the room sleeps 4.....it doesn't. It had one double bed and one sofa bed which is just enough for 1 person, so 3 people can sleep, but not 4. Btw, the sofa bed was in a poor condition, not flat. We were stuck with this booking. Bad sleep quality affected our entire trip. I don't think I can trust expedia recommendations anymore and will book from other alternative platforms now.
Stayed 5 nights in Dec 2024

6/10 Okay

Fadhel, carbondale

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property was dirty
Stayed 8 nights in Dec 2024

8/10 Good

hamood

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very convenient and good location.
Stayed 4 nights in Dec 2024

4/10 Poor

Martha

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
the worst breakfast!!!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Clifford

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They staff , Eva at the service counter , Steve the security and all the other staff were amazing. , very friendly and helpful. The food was delicious. The pool always well maintained. I would recommend then for any one to stay. I world give a highe rating than 5 stars but that’s all that’s allowed.
Stayed 13 nights in Dec 2024

10/10 Excellent

Saif Ali

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with family
Stayed 4 nights in Sep 2024

10/10 Excellent

Rene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price good deal
Stayed 8 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and convenient

Amazing location nice and clean hotel. Excellent breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Nitin

Stayed 2 nights in Aug 2024

4/10 Poor

Alan, Singapore

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Tv connection very poor. Tried to watch BBC for the U.S. Presidential elections but no sound at all. No coffee and milk/creamer provided for reason of sustainability. Yet shower tap is dysfunctional. Takes a long while and lots of water wasted before the required water temperature is attained. Long wait at checkout just to get the tourism tax invoice which I had asked for at check in but was told to collect at check out. Counter staff were rather slow in their work and engaging in small talk with pax while keeping me waiting behind. Only 2 bottles of water in the room. Insufficient. No bedroom slippers and bathrobe provided.
Stayed 4 nights in Nov 2024

8/10 Good

Cameron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice and the rooms were clean but plain. The hotel sits between the Mall of the Emirates and the Marina but in a non-tourist neighbourhood. It was very close to the Metro, which was fantastic for getting around town easily, quickly and cheaply. We did half-board which was a good option for saving some money and it meant we could have breakfast and either lunch or dinner at the hotel based off our plans for the day.
Stayed 8 nights in Oct 2024

10/10 Excellent

Marium

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a good location to get to everywhere else in Dubai. Only downside is, as a VIP access member, I didn’t receive any benefits. Hotel could do with a little renovation in the rooms too - a little dated and worn.
Stayed 7 nights in Oct 2024

8/10 Good

Marcel Anton

Stayed 3 nights in Oct 2024

4/10 Poor

Razmic

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could do much better for a Novotel

The room was not ready when promised… The room was dirty… TV not working properly… The Flish was running all night.. But the bed was comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Marie, Aberdeen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 4 nights in Sep 2024

2/10 Terrible

Francis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a bad experience, never again !

The first thing the most important for me in an hôtel is the cleanness. Here at Novotel Al Barsha, the carpet is spotted almost everywhere, in the corridors and in the rooms. You cannot put a feet on the floor without walking on dirty spots... When you arrive at the hôtel, the doors are dirty, not cleaned all day long... It was for me an extremely bad experience.
Stayed 7 nights in Sep 2024