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Jumeirah Emirates Towers Dubai

5.0 star property

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Photo gallery for Jumeirah Emirates Towers Dubai

Premium bedding, Select Comfort beds, minibar, in-room safe
City view
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, Select Comfort beds, minibar, in-room safe
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Room service

Explore the area

Map
Sheikh Zayed Road, PO Box 72127, Dubai, 72127
  • Dubai World Trade Centre
    ‪18 min walk‬
  • Dubai Mall
    ‪4 min drive‬
  • Burj Khalifa
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪14 min drive‬

Room options

View all photos for Premier Deluxe Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Premier Deluxe Room

  • 462.6 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Club Suite (Junior)

Premium bedding, Select Comfort beds, minibar, in-room safe

Club Suite (Junior)

  • 678 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room

  • 474 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Family Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Family Suite

  • 947 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, Select Comfort beds, minibar, in-room safe

Executive Suite

  • 947 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Women only (Ladies)

Deluxe Room, Women only (Ladies) | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, Women only (Ladies)

  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Club Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Club Room

  • 473 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Royal Suite

Royal Suite | Premium bedding, Select Comfort beds, minibar, in-room safe

Royal Suite

  • 3358 sq ft
  • City view
  • Sleeps 9
  • 3 King Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Select Comfort beds, minibar, in-room safe

Presidential Suite

  • 2422 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds

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Shangri-La Dubai

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  • Parking included
4.8 out of 5, Exceptional, (1248)
The price is $176
per night
$221 total
includes taxes & fees
May 17 - May 18
Shangri-La Dubai

About this property

Jumeirah Emirates Towers Dubai

5-star Dubai hotel, connected to a shopping center in Trade Center
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a health club.
Jumeirah Emirates Towers Dubai offers 400 air-conditioned accommodations with minibars and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature premium bedding. Televisions come with premium satellite channels and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Jumeirah Emirates Towers Dubai features an outdoor pool and a health club. Dining is available at one of the hotel's 9 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A complimentary manager's reception is offered each day. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 84767 square feet (7875 square meters) include a conference center. This luxury hotel also offers a children's pool, a hot tub, and a sauna. Onsite self parking and valet parking are complimentary.

Jumeirah Emirates Towers Dubai has designated areas for smoking.

A complimentary manager's reception is offered each day.
Mundo - Onsite restaurant.
La Cantine Du Faubourg - Onsite fine-dining restaurant. Open daily.
The Agency - Onsite bar. Open daily.
Mi Amie - Onsite restaurant. Open daily.
Gohan - Onsite fine-dining restaurant. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Malay, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 163 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 9 restaurants
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gohan
  • La Cantine Du Faubourg
  • Mi Amie
  • Mundo
  • The Agency

Things to do

  • Art gallery
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Highchair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center (84,767 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must present valid passport or government issued photo identification at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 163 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Emirates Towers Jumeirah
Jumeirah
Jumeirah Emirates Towers
Jumeirah Hotel
Jumeirah Hotel Emirates Towers
Jumeirah Emirates Dubai
Jumeirah Emirates Hotel
Jumeirah Emirates Towers Hotel Dubai
Jumeirah Emirates Towers Hotel
Jumeirah Emirates Towers Dubai
Jumeirah Emirates Towers
Jumeirah Emirates Towers Dubai Hotel
Jumeirah Emirates Towers Dubai Dubai
Jumeirah Emirates Towers Dubai Hotel Dubai

Jumeirah Emirates Towers Dubai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 791 out of 1001 reviews
Rating 8 - Good. 154 out of 1001 reviews
Rating 6 - Okay. 30 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donatella

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great to stay at ET
Stayed 1 night in Jan 2025

10/10 Excellent

Gavriel

Stayed 3 nights in Jan 2025

8/10 Good

Neha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bad hotel

Overall, the hotel was amazing. While the water pressure and breakfast buffet could have been better, the view from our room was beautiful (though not of burj khalifa) and the aesthetic in the hotel was great. However we did hear the music while trying to sleep at night despite bringing a portable sound machine.
Stayed 5 nights in Dec 2024

6/10 Okay

BELINDA

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Noise and condition.

The noise from the surrounding bars and nightclubs goes until about 4am - you can hear the bass thud and the music even at 43 floors above. Nightmare to sleep, even if earplugs. Hotel is ok, needs a re-furbishment. Reminds is of a 2990's Hilton property in Bamako actually. Spa is super unaccomodating! Some lovely staff however in exec lounge, housekeeping and front doors.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sirwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The VIP benefit was not up to my expectations as some other websites provided free breakfast and or free airport taxi
Stayed 7 nights in Dec 2024

10/10 Excellent

Ammar

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Excellent hotel. Staff very helpful and professional.
Stayed 8 nights in Dec 2024

10/10 Excellent

Ali

Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Very Loud Music and Traffic Noise!!!

There was very loud music and traffic noise (even we were on level 31!), as well as noise sounded like wind blowing. As a result we had a very bad sleep. We only stayed for 1 night and was hoping the noise would quite down after mid-night, but it didn't. As the kids already fell into sleep, we didn't want to ask for a change of room. The loud music lasted till at least 2-3am. The next morning I complained to the reception. Apparently they were aware of this issue as we were not the first one to complain. I was told the music was from a club opposite to the hotel. I was amazed 1) the hotel didn't do anything knowing this was a big issue for customers and still assigned the room to us; 2) how come we can hear loud music and traffic noise even we are on level 31. Customer Service is average, certainly not as friendly and helpful as other two 5-star hotels we stayed during the trip. Wouldn't choose this hotel again.
Stayed 1 night in Dec 2024

6/10 Okay

Stig

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Zubaid

Stayed 3 nights in Oct 2024

10/10 Excellent

Fahar

Stayed 2 nights in Oct 2024

8/10 Good

Fatima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great location!
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Stayed 1 night in Oct 2024

10/10 Excellent

TAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great second stay at Jumeirah Towers. Everything was great, from the large and comfortable room, to the beautiful lobby, great breakfast, and friendly and helpful staff. The only negative during the stay was that the pool was under renovation (but we used the pool of the neighboring hotel).
Stayed 2 nights in Oct 2024

10/10 Excellent

Dimitri

Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Phiroz

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Internet and worst service

Horrible experience worst Internet and no service and rude staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Saurabh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

Excellent hotel with all modern amenities. Comfortable stay. The lobby resteraunt had an amazing ambience. Connected to the metro as well.
Stayed 1 night in Sep 2024

10/10 Excellent

Rocio, Calixico

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at a executive suite and was beautifully spacious. I would definitely stay there again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

tasheer

Business traveler
Liked: Cleanliness, amenities
Property is dated, but still comfortable. I got put in a room above the discotheque - not fun
Stayed 3 nights in Sep 2024

10/10 Excellent

Sufyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Carlene, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love there was easy access to Dubai Metro and museum of the future. Overall mesmerizing views. Definitely my top choice!
Stayed 3 nights in Aug 2024

8/10 Good

Hamid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel overall

Fantastic staff . Premier rooms were just okay , Breakfast was just okay . As a JumeirahOne member you don't get much preference at all . Might as well not bother to join to be honest
Stayed 4 nights in Aug 2024