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Hyatt Regency Dubai Creek Heights

5.0 star property

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Photo gallery for Hyatt Regency Dubai Creek Heights

Lobby
1 bedroom, minibar, in-room safe, desk
3 bars/lounges, rooftop bar
Emiri Suite | 1 bedroom, minibar, in-room safe, desk
2 outdoor pools, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
20th Street, Dubai Healthcare City, Bur Dubai, Dubai, 5668
  • Dubai World Trade Centre
    ‪4 min drive‬
  • City Centre Deira
    ‪4 min drive‬
  • BurJuman Mall
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

View all photos for Twin Room - Free Breakfast & Lounge Access

1 bedroom, minibar, in-room safe, desk

Twin Room - Free Breakfast & Lounge Access

  • Water view
  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room- Free Breakfast & Lounge Access

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room- Free Breakfast & Lounge Access

  • City view
  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room - Free Breakfast & Lounge Access

1 bedroom, minibar, in-room safe, desk

King Room - Free Breakfast & Lounge Access

  • Water view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Suite - Free Breakfast & Lounge Access

One-Bedroom Suite - Free Breakfast & Lounge Access | 1 bedroom, minibar, in-room safe, desk

One-Bedroom Suite - Free Breakfast & Lounge Access

  • Water view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • Water view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room With City View

1 bedroom, minibar, in-room safe, desk

Twin Room With City View

  • City view
  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room with City View

1 bedroom, minibar, in-room safe, desk

King Room with City View

  • City view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Executive Suite - Free Breakfast & Lounge Access

One-Bedroom Executive Suite - Free Breakfast & Lounge Access | 1 bedroom, minibar, in-room safe, desk

One-Bedroom Executive Suite - Free Breakfast & Lounge Access

  • City view
  • 947 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room- Free Breakfast & Lounge Access

1 bedroom, minibar, in-room safe, desk

Deluxe King Room- Free Breakfast & Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prince Suite

Prince Suite | 1 bedroom, minibar, in-room safe, desk

Prince Suite

  • Water view
  • 2077 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Emiri Suite

Emiri Suite | 1 bedroom, minibar, in-room safe, desk

Emiri Suite

  • Water view
  • 1615 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room (4 adults)

Family Room (4 adults) | 1 bedroom, minibar, in-room safe, desk

Family Room (4 adults)

  • Water view
  • 592 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room (2 Single Beds)

1 bedroom, minibar, in-room safe, desk

Deluxe Room (2 Single Beds)

  • Water view
  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Creek View)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed (Creek View)

  • City view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite-Club Access

Family Suite-Club Access | 1 bedroom, minibar, in-room safe, desk

Family Suite-Club Access

  • Water view
  • 743 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hyatt Regency Dubai Creek Heights Residences

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (283)
$140 nightly
The price was $183
The price is $140 total
includes taxes & fees
Hyatt Regency Dubai Creek Heights Residences

About this property

Hyatt Regency Dubai Creek Heights

5-star hotel in Bur Dubai
This hotel features 2 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar. Housekeeping is available on request.
Hyatt Regency Dubai Creek Heights offers 463 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.
NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Hyatt Regency Dubai Creek Heights features a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and limo/town car service. Event facilities measuring 34445 square feet (3200 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and a rooftop terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. Complimentary self parking and valet parking are available on site, along with a car charging station.

Hyatt Regency Dubai Creek Heights has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
La Tablita - This restaurant specializes in Mexican cuisine and serves lunch and dinner.
Sufra - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Market24 - This delicatessen specializes in international cuisine. Open daily.
Eve Penthouse & Lounge - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Korean, Malay, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: AED 130 for adults and AED 75 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Eve Penthouse & Lounge
  • La Tablita
  • Market24
  • Sufra

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (34,445 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 35 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Designated smoking areas
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 122.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 200.00 per night
  • New Year's Eve (December 31) Gala Dinner per adult: AED 1400
  • New Year's Eve (December 31) Gala Dinner per child: AED 700 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 75.00 for children
  • Airport shuttle fee: AED 207 per vehicle (one way)
  • Rollaway bed fee: AED 122.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Regency Dubai Creek Heights Hotel
Hyatt regency Dubai creek Heights Dubai Hotel
Hyatt Regency Dubai Creek Heights
Hyatt regency Dubai creek Heights Dubai
Hyatt Regency Creek Heights Hotel
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai

Hyatt Regency Dubai Creek Heights Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 927 reviews
Rating 8 - Good. 246 out of 927 reviews
Rating 6 - Okay. 76 out of 927 reviews
Rating 4 - Poor. 38 out of 927 reviews
Rating 2 - Terrible. 38 out of 927 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zahra Tarik

Stayed 9 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but staff communications lacking

A very nice hotel, very modern and clean. The staff in the restaurant do understand English very well, and keep getting your order for food wrong. Asked for a bucket of ice and never got it. asked for a pot of tea with two tea bags in it, and just got a pot of hot water. Then a pot with one tea bag, but no milk for the tea. Asked for turkey bacon, which is normally on the buffet, but not avaiable one morning. Was told they would prepare some and bring it to the table. 20 minutes later, finished with breakfast and still no turkey bacon. Chased up the manager who went into the kitchen to order it, as it had never been ordered and took another 10 minutes. Staff needs to learn to communicate in English with the majority of the customers.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert L, Collierville

Stayed 4 nights in Feb 2025

10/10 Excellent

gurinderpaul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Miladin, Brookfield

Stayed 1 night in Feb 2025

10/10 Excellent

Marlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. We opted to stay here after our last stay at a neighbouring Hyatt hotel was disturbed by children running up & down the corridor until 3AM. This was perfect; no sleep disturbance; fantastic breakfast. Staff extremely helpful & polite; genuinely cared about guest comfort.
Stayed 3 nights in Jan 2025

2/10 Terrible

Gareth

Stayed 2 nights in Feb 2025

10/10 Excellent

Ghaith

Stayed 3 nights in Jan 2025

10/10 Excellent

Abdulrahman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and upgraded me for free. The breakfast bar was fantastic and beautifully presented.
Stayed 3 nights in Jan 2025

8/10 Good

Abdulrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at 2909 for 2 nights. For both nights door banging noises and men talking loudly in the corridor at 5:30am occurred.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great hotel with very friendly staff. The location was great for us. Management addressed any issues right away
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Romantic Getaway

Pros: Super friendly staff, quite location, good facilities. Cons: can smell food inside the rooms and lobby during meal preparation time (possible ventilation issue), old harsh towels, hard bed. Breakfast can be better.
Stayed 5 nights in Jan 2025

10/10 Excellent

CHOUDHURY, Solihull

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jan 2025

2/10 Terrible

MD, CANTONEMENT

Stayed 5 nights in Dec 2024

6/10 Okay

Evans, KAMPALA

Stayed 2 nights in Nov 2024

10/10 Excellent

Wasim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Nirmal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Andrey

Stayed 1 night in Nov 2024

10/10 Excellent

Nirmal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place with friends and helpful staff. Conveniently located. Large rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Inderpreet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Irena

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Grzegorz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing from the moment i arrived. Early check in was no issue and at no extra cost (take note UK ). Pool area fantastic Market 24 was a gem of a find in the foyer of the hotel. Room was immaculate. I will return
Stayed 5 nights in Nov 2024