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Holiday Inn & Suites Dubai Festival City by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Dubai Festival City by IHG

Outdoor pool
Creator video
Breakfast, lunch, dinner served; international cuisine
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Gym

Explore the area

Map
Gateway Avenue, Festival City, Dubai
  • Dubai Festival City Mall
    ‪8 min walk‬
  • Dubai Creek
    ‪15 min walk‬
  • Dubai Mall
    ‪8 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | View from room

Premium Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Twin Beds (Family Room)

1 bedroom, minibar, in-room safe, desk

Family Room, 2 Twin Beds (Family Room)

  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom (Creek View)

1 bedroom, minibar, in-room safe, desk

Apartment, 1 Bedroom (Creek View)

  • Water view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (Waterfront View)

  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom, Balcony

Premium Apartment, 1 Bedroom, Balcony | 1 bedroom, minibar, in-room safe, desk

Premium Apartment, 1 Bedroom, Balcony

  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

View from room

Premium Room, 1 King Bed

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Terrace

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Terrace

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room (Waterfront View)

View from room

Standard Room (Waterfront View)

  • 301 sq ft
  • Water view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 635 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Terrace

View from room

Standard Room, 1 King Bed, Terrace

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, minibar, in-room safe, desk

Apartment, 1 Bedroom

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Waterfront View)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (Waterfront View)

  • 301 sq ft
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Holiday Inn & Suites Dubai Festival City by IHG

4-star Dubai hotel, connected to a shopping center in Dubai Festival City
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
Holiday Inn & Suites Dubai Festival City by IHG offers 496 air-conditioned accommodations with minibars and safes. A pillow menu is available. 47-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has couples treatment room(s). Services include massages.
In addition to a full-service spa, Holiday Inn & Suites Dubai Festival City by IHG features an outdoor pool and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 6 meeting rooms. This business-friendly hotel also offers a children's pool, a 24-hour fitness center, and spa services. Complimentary self parking and valet parking are available on site, along with a car charging station.

Holiday Inn & Suites Dubai Festival City by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Sirocco - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Joe's Backyard Grill - This bistro specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Zeste Cafe - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.
Z Garden - This café specializes in international cuisine and serves light fare only. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 75 per person
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Joe's Backyard Grill
  • Sirocco
  • Z Garden
  • Zeste Cafe

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (100 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 184.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 75 per person
  • Rollaway bed fee: AED 184.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Holiday Inn Dubai Festival City Hotel
Holiday Inn Festival City Hotel
Holiday Inn Festival City

Holiday Inn & Suites Dubai Festival City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 333 out of 479 reviews
Rating 8 - Good. 108 out of 479 reviews
Rating 6 - Okay. 13 out of 479 reviews
Rating 4 - Poor. 14 out of 479 reviews
Rating 2 - Terrible. 11 out of 479 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John, Plainsboro

Stayed 4 nights in Mar 2025

10/10 Excellent

Derartu Habib

Stayed 2 nights in Mar 2025

10/10 Excellent

NAVIN

Stayed 5 nights in Feb 2025

10/10 Excellent

Derartu H

Stayed 1 night in Feb 2025

10/10 Excellent

Britannia

Stayed 1 night in Feb 2025

8/10 Good

catherine, victoria

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine

10/10 Excellent

Anandh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kadir

Stayed 1 night in Jan 2025

10/10 Excellent

dominic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. A little expensive but we found that for our family room it was actually 2 rooms with a connecting door. So we had plenty of space.
Stayed 1 night in Feb 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
What I liked most was responsiveness! After being placed in a smoking room near an elevator, all it took (next morning) was informing staff that I’d requested the opposite and by evening a new room for the last two nights was provided. It was wonderful!
Stayed 3 nights in Jan 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Mohammad Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

8/10 Good

Fahad

Stayed 4 nights in Jan 2025

10/10 Excellent

Bassam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Jan 2025

8/10 Good

Abdul Rahman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Mohammad

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness
It was average
Stayed 1 night in Jan 2025

10/10 Excellent

Mato

Liked: Cleanliness
Stayed 10 nights in Dec 2024

8/10 Good

Abdul Rahman

Stayed 6 nights in Dec 2024

10/10 Excellent

Rowena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, great customer service especially the one at the front desk ( Erika) and the one in the dining Mary , food is great ambiance is excellent, location is very close to everything- shopping, mall and easy access to commuters 👍👍👍
Stayed 2 nights in Jan 2025

10/10 Excellent

Sangeeta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good trained staff.
Stayed 4 nights in Jan 2025

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Anandh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024