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Al Habtoor Polo Resort

5.0 star property

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Photo gallery for Al Habtoor Polo Resort

Exterior
Creator video
Balcony
Villa, 4 Bedrooms | 1 bedroom, minibar, in-room safe, desk
Villa, 4 Bedrooms | Dining room

Popular amenities

  • Bar
  • Room service
  • Spa
  • Pet friendly

Explore the area

Map
Wadi Al Safa 5, Emirates Road 611, Dubai
  • Dubai Outlet Mall
    ‪6 min drive‬
  • IMG Worlds of Adventure
    ‪9 min drive‬
  • Global Village
    ‪9 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪21 min drive‬

Room options

View all photos for Villa, 4 Bedrooms (Polo View)

Villa, 4 Bedrooms (Polo View) | 1 bedroom, minibar, in-room safe, desk

Villa, 4 Bedrooms (Polo View)

  • 317 sq ft
  • Sleeps 10
  • 3 King Beds and 2 Twin Beds

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms | 1 bedroom, minibar, in-room safe, desk

Royal Suite, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | 1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 4 Bedrooms

Villa, 4 Bedrooms | 1 bedroom, minibar, in-room safe, desk

Villa, 4 Bedrooms

  • 462 sq ft
  • Sleeps 10
  • 3 King Beds and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Al Habtoor Palace

  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (164)
$246 nightly
The price was $272
The price is $246 total
includes taxes & fees
Al Habtoor Palace

About this property

Al Habtoor Polo Resort

5-star Dubai hotel with coffee shop/cafe
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 6 bars/lounges, a fitness center, and a poolside bar.
Al Habtoor Polo Resort offers 149 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Luxe Spa has couples treatment room(s). Services include massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Al Habtoor Polo Resort features outdoor tennis courts and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 6 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 8611 square feet (800 square meters) include conference space. This luxury hotel also offers a children's pool, a fitness center, and a sauna. Complimentary covered self parking and covered valet parking are available on site, along with a car charging station.

Al Habtoor Polo Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Al Habtoor Polo Resort has 3 restaurants serving breakfast and lunch.
Horse & Hound - This pub specializes in Spanish cuisine. Open daily.
Andalucia - This buffet restaurant specializes in Mediterranean cuisine. Open daily.
Equestrian Lounge - Onsite café. Open 24 hours. Open daily.
Polo Bar - Onsite bar. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, Georgian, German, Hindi, Hungarian, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: AED 80 per person
  • 3 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Andalucia
  • Equestrian Lounge
  • Horse & Hound
  • Polo Bar

Things to do

  • 2 outdoor tennis courts
  • Archery
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Library
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8,611 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 5:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AED 100 per pet (varies based on length of stay), plus a one-time cleaning fee of AED 150
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 80 per person
  • Pet fee: AED 100 per pet (varies based on length of stay) plus AED 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Al Habtoor Polo Resort Dubai
Al Habtoor Polo Dubai
Al Habtoor Polo
The St. Regis Dubai Al Habtoor Polo Resort Club
Al Habtoor Polo Resort Hotel
Al Habtoor Polo Resort Dubai
Al Habtoor Polo Resort Hotel Dubai

Al Habtoor Polo Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 86 reviews
Rating 8 - Good. 19 out of 86 reviews
Rating 6 - Okay. 16 out of 86 reviews
Rating 4 - Poor. 7 out of 86 reviews
Rating 2 - Terrible. 9 out of 86 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

J

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Paul

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
This place is stunning and relaxing. The room was spacious and clean with a beautiful view of the polo field and the Burji khalifa in the distance. The food we had was delicious and a good variety. We used the hotel to stay while we visited our son who lives close by and we will use this hotel again. Fantastic place for relaxing or entertainment. Evening was lovely to sit and enjoy each others company or have a bar meal.
Stayed 4 nights in Mar 2025

2/10 Terrible

Dr. Abdulrahman

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Disastrous Stay: A Five-Star Hotel That Misses the

I recently stayed at a so-called five-star hotel in Dubai, and I was deeply disappointed with both the service and the amenities. The check-in process was slow, and the valet completely ignored me, failing to offer luggage assistance. The bed was rock-hard and uncomfortable, making it impossible to sleep well. The TV was malfunctioning with no channels available, and the Nespresso machine was provided without any coffee capsules. The room’s insulation was poor, allowing cold air and dust to enter, and the AC had no heating option, leaving me freezing on a cold winter night. The water pressure in the bathroom was abysmally low, making it difficult to shower properly. For a hotel of this caliber, these issues are unacceptable. Overall, the hotel’s lack of attention to basic details and poor service makes it feel more like a 2- or 3-star property. I would strongly advise against staying here, as it failed to meet even the most basic expectations.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Doesn't live up to expectations

I was quite disappointed with my stay in Al Habtoor. I expected so much more than what was on offer. Upon checking in, the room was clearly not cleaned properly, but I overlooked until the damp/sewage smell started coming through the bathroom. The AC was set to 25/26 degrees but the room was so cold we had to ask for a heater in Dubai! Never had that experience all my time travelling to Dubai. And of course, despite asking for a heater all day, it wasn't brought until later that evening. By day 2, it was unbearable, and had to ask to be moved to a new room, after already unpacking everything, with a baby as well. The second room wasn't any better in terms of cleanliness, and whenever they were supposed to tidy and clean the room in the mornings, they never changed the sheets, didn't vacuum or clean the floor properly and didn't bother cleaning any surfaces. They would only make the beds and take the rubbish out. It was such poor service. Baby and I were also bitten by some kind of insects and covered in spots. The breakfast on offer too was terrible. Poor options, the bread and pastry was always hard and stale. I skipped breakfast most days, that's how poor it was. Definitely don't recommend. It sounds fancier than it actually is.
Stayed 7 nights in Feb 2025

6/10 Okay

Alexander

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property needs renovation staff need to be more aware . 1 day they forgot to clean our room. On chek out they were nice enough to give is a late chek out as we were traveling with a small child so that is a big
Stayed 5 nights in Jan 2025

10/10 Excellent

Mathew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royal Stay

Excellent room
Stayed 1 night in Dec 2024

10/10 Excellent

Gaby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Veterans World Fencing Championships

Great place to stay, wonderful service, bath room a bit tired
Stayed 12 nights in Oct 2024

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service
Re
Stayed 8 nights in Oct 2024

6/10 Okay

Krishnan

Business traveler
Liked: Cleanliness, staff & service, amenities
Ok property, far away from anything.
Stayed 3 nights in Apr 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

We absolutely loved our 2 day stay. This hotel had everything. We loved all the amenities and made use of the Padel and tennis courts, pool & gym. The hotel itself was so clean and felt very glamorous and new. We loved our room, which faced the polo field. It was very clean, spacious and luxurious. The staff were incredible, including all the reception and pool staff, and also those at the Horse and Hound restaurant where the food was absolutely delicious. We also payed for breakfast in our stay for a great price which was a wonderful buffet with so much choice. They even had a live cooking station for omelettes and eggs. We loved all the activities/ games that were available- for example you could play darts or pool in the Horse and Hound restaurant and they also had a snooker table in the hotel. They have a large chess board and other games by the pool. The only disappointment was that there were no table tennis (ping pong) balls available despite having 2 table tennis tables so please make sure to restock those for future guests. It was lovely seeing the polo horses on the field in the afternoon from our balcony. I wish we could have stayed longer and I look forward to returning again in the future.
Stayed 2 nights in Jan 2024

2/10 Terrible

Carl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Abdulah

Traveled with group
Disliked: Cleanliness, staff & service
التظافه سيئة جدا و الافطار لا يليق بفندق خمسة نجوم
Stayed 2 nights in Sep 2023

6/10 Okay

Suzanne

Stayed 2 nights in Jun 2023

10/10 Excellent

Darin Bachir

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great villa and super clean
Stayed 1 night in Mar 2023

10/10 Excellent

YASMIN, England

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good I’m happy

10/10 Excellent

Chukwuemeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, awesome room. Had lots of fun there ;-)
Stayed 4 nights in Nov 2022

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for the equestrian aficionado. It has an equestrian center with a great indoor and outdoor sitting area. Polo tournaments are amazing. The food at all restaurants are of a very good quality with a vert friendly and welcoming staff. Breakfast is amazing with a wide variety of options. The pool area is great as well. The gym is small but has enough equipment for a basic training.
Stayed 11 nights in Feb 2022

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service

Very poor overall; very expensive.

Went there for the polo and stayed the night. Polo was great and food was nice in Horse and Hound. Service was very slow though, simply not enough staff available. It went further downhill when we had to ring ten times to move rooms due to noise from the dj they set up, even then they moved us to a worse room closer to the dj. There was empty packet of cigarettes left in the non smoking room when we arrived. The room we eventually moved to the shower was stuck on hot. The window wasn’t sealed properly and the ac vent was think with dust. The next day the pool was only one person there serving everyone drinks collecting food etc so for long periods no one was there, for example when he went to collect food from the kitchen. A layer of scum on the tiles in the pool at surface level. The pool was very dirty and had a lot of stuff floating in it. Even then we went back to horse and hound and after 20 minutes left because only one person was there preparing drinks, taking food orders, seating people etc. then when we eventually went back to the room to get our stuff and leave the door had locked from the inside and then maintenance had to break the door down - obviously not the first time it had happened judging by their lack of surprise. Overall it was bad for a budget hotel - for a premium five start price hotel it was shockingly bad and we will not return there. The only positive thing to say was the food in horse and hound we had the first day was nice.
Stayed 1 night in Feb 2022

6/10 Okay

Maximillian

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Vanessa

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
We loved the pool and our room as it overlooked the polo field
Stayed 11 nights in Dec 2021

10/10 Excellent

ROZANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Dec 2021

2/10 Terrible

Fatma

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
The service and cleanliness was soooo bad, the hotel clients was not friendly and welcoming.
Stayed 3 nights in Dec 2021