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Heartwood Inn

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heartwood Inn

Front of property
Daily local cuisine breakfast (CAD 15 per person)
Deluxe Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets
Flat-screen TV
Deluxe Room, 1 Queen Bed | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
320 North Railway Avenue East, Drumheller, AB, T0J 0Y4
  • Jurassic Laser Tag & Arcades
    6 min walk
  • Low Left Indoor Golf Experience
    8 min walk
  • Valley Doll Museum
    9 min walk

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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Exterior

Ramada by Wyndham Drumheller Hotel & Suites

Pool
Hot Tub
Breakfast included
Pet friendly
4.4 out of 5, Excellent, (1002)
The price is $145
per night
$163 total
includes taxes & fees
Dec 8 - Dec 9
Ramada by Wyndham Drumheller Hotel & Suites

About this property

Heartwood Inn

3.5-star Drumheller hotel with free self parking
A meeting room, concierge services, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite.
Heartwood Inn offers 11 air-conditioned accommodations with bathrobes and slippers. Flat-screen televisions come with cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Drumheller hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Heartwood Inn features a terrace, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. This Drumheller hotel also offers a picnic area, concierge services, and laundry facilities. Onsite self parking is complimentary.

Heartwood Inn is a smoke-free property.

Local cuisine breakfasts are available for a surcharge between 8:00 AM and 10:00 AM on weekends.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekend local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: CAD 15 per person

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CAD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately CAD 15 per person
  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Heartwood Inn Drumheller
Heartwood Inn
Heartwood Drumheller
Heartwood Inn And Spa Drumheller, Alberta
Heartwood Inn Spa
Heartwood Inn Hotel
Heartwood Inn Drumheller
Heartwood Inn Hotel Drumheller

Heartwood Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 29 out of 48 reviews" "
Rating 8 - Good. 15 out of 48 reviews" "
Rating 6 - Okay. 2 out of 48 reviews" "
Rating 4 - Poor. 2 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

sandra

Liked: Cleanliness, staff & service
Carpet was old in halls and had a smell. Our bathroom also smelled and has tape on shower walls. ? Mold but the staff was wonderful and the bedroom and bed were comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

John, Grimsby

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would highly recommend staying here at The Heartwood Inn if you are going into Drumheller. MUCH MUCH BETTER than the "chain" hotels. The staff are excellent and very friendly, kind and helpful. The best praise we could give would be that we would stay here again in a minute when we return for another visit. HIGHLY RECOMMENDED !!! Thanks to all the owners and staff !
Stayed 2 nights in Aug 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time at the Heartwood Inn. The rooms and Inn are well kept. The staff is welcoming and helpful. They went above and beyond to make our stay enjoyable.
Stayed 2 nights in Aug 2024

8/10 Good

clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and cute esthetics. Clean. Conveniently located near downtown Drumheller. The staff was friendly. Jackie Chan and Owen Wilson stayed here for 3 weeks during the filming of Shanghai Noon! Overall we really enjoyed our stay here. I'm not really sure if one could find a better accomodation in Drumheller.
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy. I was walked to my room and given some welcome snacks. The room was clean and big - and the rainfall shower was amazing. Parking was convenient and many places were within walking distance - Valley Brewing, the pub, etc.
Stayed 1 night in Jul 2024

10/10 Excellent

Vivianna

Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came to see Passion Play
The staff were very friendly, kind, helpful and welcoming! Place was so cute and quaint. Surprised with a continental breakfast in the morning. Amazing shower! Great air conditioning. Several cozy and shaded areas to sit and visit indoors and out. Highly recommend Homewood Inn. We will be back!!!
Stayed 1 night in Jul 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Jul 2024

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, charming and unique inn, showcasing local heritage while offering comfort. Lots of nice touches. Great location near to everything in Drumheller
Stayed 1 night in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Anthony

Stayed 1 night in Jun 2024

6/10 Okay

Frans

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The inn is very dated and needs a face lift. I was disappointed in the room as it felt it a bathroom with a bed in it. The only thing I liked was the shower. The price didn't include breakfast. I will not be staying there again.
Stayed 1 night in Aug 2023

10/10 Excellent

mitch, edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, friendly informative staff with a very homey atmosphere
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and room. Staff was very friendly and made great recommendations.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely older home with garden. Close to downtown and walking area along the river.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not like the usual hotel chains. More personal. Nice location and facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice private entrance to the downstairs rooms. We wanted the cheapest room so we only got a queen sized bed and a shower rather than a king and a bath. It was pretty comfortable and just fine for a quick weekend getaway.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay right downtown.I would recommend it.
Stayed 2 nights in Jan 2019

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, will return!
Patrice contacted us to let us know the room was ready early, and met us at the door when we arrived! We were upgraded to a lovely room with an outside door and fireplace; wine glasses, corkscrew and fridge, private bath. It’s like a big house but more hotel than B&B. Comfy sitting area with fireplace. Located in a residential area across the road from train tracks (we did not see or hear any trains), and easy walk to a pub (good food), 7-11 and Cafe Ole for coffee. Patrice made coffee in the morning but we went for a walk earlier. We will go back, Royal Tyrell Museum of Palentology and the HooDoos are amazing.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

4/10 Poor

James, Toronto

Disliked: Staff & service, property conditions & facilities, room comfort
This hotel advertises itself as a spa. In this case, the "spa" consists of a jacuzzi in the middle of the bedroom. The hotel owner was welcoming and friendly. He said that he asks all guests not to use the jacuzzi after 10pm. At midnight we were suddenly awakened by the sound of a jacuzzi directly above us. I went up the the 2nd floor and could hear the noise coming from one of the rooms. I knocked on the door, but there was no response. I then reluctantly called the desk number. The owner answered. I told him about the jacuzzi and that we were unable to sleep. He said "ok", which I took to mean that he would call the room. At this point it was 12:20. The noise nevertheless continued until 12:45, followed by the sound of water draining from the tub. The following morning when I checked out, I told the owner that we were not very pleased about being awakened and kept awake for almost an hour. I told him that I thought that we should receive a discount. He bluntly refused, stating that he was already giving Expedia a 15% discount. He said that he tells all guests not to use the jacuzzi after 10. That certainly didn't help in our case. We would not recommend this hotel.
Stayed 1 night in Sep 2018

8/10 Good

Richard, Victoria

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018