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Quality Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn

Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym
  • Laundry
  • Breakfast included

Explore the area

Map
190 Stadium St, Gateway North Plaza, Smyrna, DE, 19977
  • Bayhealth Emergency Center - Smyrna
    ‪5 min drive‬
  • Dover Downs Casino
    ‪11 min drive‬
  • Dover International Speedway
    ‪12 min drive‬
  • Wilmington, DE (ILG-New Castle)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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Feb 10 - Feb 11
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About this property

Quality Inn

Smyrna hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Quality Inn offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Quality Inn features an outdoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Quality Inn is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Smyrna
Quality Inn Smyrna
Quality Smyrna
Quality Inn Hotel
Quality Inn Smyrna
Quality Inn Hotel Smyrna

Quality Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 307 out of 977 reviews" "
Rating 8 - Good. 347 out of 977 reviews" "
Rating 6 - Okay. 174 out of 977 reviews" "
Rating 4 - Poor. 86 out of 977 reviews" "
Rating 2 - Terrible. 63 out of 977 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and large. It was quiet. Only thing was the breakfast during the week did not have any eggs or sausage just the waffle machine and cereal.
Stayed 6 nights in Oct 2024

6/10 Okay

Byron

Disliked: Amenities, property conditions & facilities
Not awful. Just really dated and in need of a upgradesp
Stayed 1 night in Oct 2024

8/10 Good

KELLY

Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was attentive and friendly. Comfortable rooms and beds.
Stayed 2 nights in Oct 2024

4/10 Poor

Helen

Stayed 4 nights in Jul 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Yu
Stayed 1 night in Oct 2024

10/10 Excellent

patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to afew restaurants and grocery store but still tucked away
Stayed 2 nights in Oct 2024

4/10 Poor

Arman

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s start with the check in. At most Choice hotels including the Comfort Inn and Suites the night before I was given a gift bag and a separate gift for being a long standing Choice member. At this Quality Inn there was no bag or gift given. The elevator was dirty and in need of repairs. The room was dirty including a waste basket that looked like someone had thrown up on it. The shower was barely warm. The breakfast was very poor including no apple juice just water.
Stayed 1 night in Oct 2024

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
It was fine. The room was nice and quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will stay here again
They are very nice and very accommodating. We ask for a certain location and they gladly accommodate us. Breakfast area nice too
Stayed 1 night in Sep 2024

6/10 Okay

Lasha

Liked: Staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

ciara

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will stay here again!
The hotel staff was wonderful. They went above and beyond to help us with a problem with our reservation and get it resolved promptly. Hotel room was clean and spacious. We will stay here again!
Stayed 1 night in Sep 2024

8/10 Good

karl

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet Room comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Deondre

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I guess it worked for what we needed a cheap night away from home in the area we plan to move. However the hotel was dirty, beds hard as a rock and the pool was closed. Which was the only reason we choose this hotel. I did call and ask before booking if the pool was open and was told yes. At least we now know where we will not be staying again.
Stayed 1 night in Sep 2024

10/10 Excellent

PAUL, Hopewell Junctio

Traveled with partner
Liked: Amenities
Nice accommodations at a fair price.
Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Curtis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and well kept. My only complaint was the beds were a bit hard. I will definitely return as everything else was great.
Stayed 2 nights in Aug 2024

8/10 Good

karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy, accessible to highway Quiet
Stayed 1 night in Sep 2024

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Daniel

Nasty
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in this area for personal reasons. My time was spent in the hotel to sleep.
Stayed 1 night in Aug 2024

4/10 Poor

Dave

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in the room. Door looks like it had been repaired after previously being kicked in (broken off hinges). Toilet was filthy and ice machine pretty non-functional. Bed was comfortable, however and bedding appeared to be clean.
Stayed 4 nights in Aug 2024

8/10 Good

Mary, Bridgewater

Stayed 1 night in Aug 2024