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Trevelyan

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Trevelyan

Exterior
Exterior detail
On the beach
Bar (on property)
Game room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
18 - 19 Palace Terrace, Queens Promenade, Douglas, Isle of Man, IM2 4NE
  • Douglas Beach
    2 min walk
  • Palace Casino
    4 min walk
  • Onchan Pleasure Park
    14 min walk
  • Isle of Man (IOM)
    22 min drive

Room options

View all photos for Triple Room, Sea View

Iron/ironing board, free WiFi, bed sheets

Triple Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room, Shared Bathroom, Sea View

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, Shared Bathroom, Sea View

  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Single Room, Private Bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Twin Room, Private Bathroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Twin Room, Shared Bathroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room with Balcony and Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Single Room with Balcony and Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Family Room, Private Bathroom

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Similar properties

Exterior

The Sefton

Pool
Free WiFi
Restaurant
Gym
4.1 out of 5, Very Good, (411)
The price is $117
per night
$123 total
includes taxes & fees
Dec 9 - Dec 10
The Sefton

About this property

Trevelyan

3-star Douglas hotel with bar/lounge
Along with a bar/lounge, this hotel has a garden and free breakfast. WiFi in public areas is free.
Trevelyan offers 68 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a garden and an elevator.

Trevelyan has designated areas for smoking.

A complimentary English breakfast is served each morning between 8 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Free English breakfast available daily 8:00 AM to 9:00 AM
  • A bar/lounge

Things to do

  • Archery

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Please note: This property's elevator is not available from 10 PM to 7 AM. Guests must use the stairs during this time.

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers WiFi in the lobby area only.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Trevelyan Hotel Douglas
Trevelyan Hotel
Trevelyan Douglas
Trevelyan Hotel
Trevelyan Douglas
Trevelyan Hotel Douglas

Trevelyan Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 73 reviews" "
Rating 8 - Good. 23 out of 73 reviews" "
Rating 6 - Okay. 9 out of 73 reviews" "
Rating 4 - Poor. 7 out of 73 reviews" "
Rating 2 - Terrible. 6 out of 73 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, property conditions & facilities
Very clean property, convenient, sea front, breakfast included
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Izzi and team were so caring and hospitable during my marathon run stay. So convenient and just what the doctor ordered, will be back there soon.
Stayed 3 nights in Aug 2024

2/10 Terrible

Dorothy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is dirty and the owner is only interested in getting your money. Tried to cancel after receiving an email saying the lift wasn’t working, got a definite NO. Explained that my 80 year old mother was going and she couldn’t make it upstairs due to illnesses, still a definite NO. I could cancel she said but I wouldn’t get any money back. Unable to book anywhere else due to lack of funds we went to the hotel to was told by an elderly woman that we would be in a room on the top floor, when I told her my mum couldn’t manage the stairs she said she was the same age and goes up and down the stairs about 20 times a day so asked to speak with the owner. After numerous excuses and being told that the owner is a feisty one and won’t put up with any fuss she came 3 hours after we got there bounding in shouting that we paid for the top floor room. She eventually after talking with Expedia she changed our room to a first floor room and that she was only letting us stay because of my mother. The room was dirty and there was water marks on the curtains, I have taken loads of pictures to prove what I’m saying is true. I had to help my mother up the main flight of stairs, easier said than done and took 10 minutes each time then up 4 stairs with no rail to hold onto then there was a 45 degree slope upwards to the room. The owner wouldn’t even look at me throughout our stay. Whether she thought that I was just trying it on by asking for a refund she was determined not to give in.
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2024

2/10 Terrible

Jakub

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER BOOK THIS PLACE AGAIN
worst place in Douglas
Stayed 7 nights in Jul 2024

6/10 Okay

John

Liked: Cleanliness
Cheap, basic but clean. Limited breakfast but it was hot and tasty. Staff not the friendliest but ive seen far worse. Overall fine for a short, affordable stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay with friendly service
A very pleasant stay. A great option for a budget hotel. The room was small but well laid out with everything I needed. Staff were friendly and helpful, especially at breakfast. Breakfast was good - a pleasant full English with cereals, juice, and a good jug of coffee. Good seafront location and convenient for the electric railway and some nearby bars and restaurants. An enjoyable 25 min walk along the seafront to the town centre, and there were also buses. Good value for money.
Stayed 3 nights in Jul 2024

10/10 Excellent

roger

The property was in a fine state of repair. The lady looking after it could not have been more helpful. It was warm and clean.
Stayed 5 nights in Jun 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay , just a little dated
Stayed 3 nights in Jun 2024

10/10 Excellent

Rick

Stayed 14 nights in May 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, room comfort
Very happy
Stayed 3 nights in Jun 2024

8/10 Good

barry

Liked: Cleanliness, property conditions & facilities
Breakfast is served in the morning, I don.t eat before NOON.
Stayed 7 nights in Apr 2024

4/10 Poor

Frosulla

Stayed 3 nights in Nov 2023

8/10 Good

Mateusz

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Was as stated and the host was super accomodating and thinking of the little things like my sweetners in the morning. she made everyone welcome these things are what makes a hotel stand out. Only negative was slightly uncomfortable bed.
Stayed 4 nights in Sep 2023

10/10 Excellent

Menachem

Stayed 3 nights in Sep 2023

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Breakfast could be a bit bigger but it’s just a room and a shared shower and toilet Staff are nice
Stayed 4 nights in Sep 2023

8/10 Good

Geoff

Liked: Cleanliness, room comfort
Basic seafront hotel still working
Hotel was accommodating for late ferry arrival. Was fair enough for 3* Tesco vouchers used Good Towels and shower, adequate breakfast, no bar, no tea/coffee in the room, poor TV. Good to see it in operation where many close by have shut Trip was for Manx
Stayed 3 nights in Aug 2023

4/10 Poor

Emma-Louise

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice enough hotel but communication appalling. I contacted the hotel after booking to ask them whether or not it was possible to adapt the breakfast (which is included in the price) to suit a vegan diet. No one ever responded and when I signed it at reception this had somehow been transcribed as 'gluten free'. I also messaged regarding the fact that we wouldn't arrive on the island til 22.00 due to the ferry times and enquired how I could get my room key. No response. Then ferry told me they would be 1hr late - so I would arrive after reception closed. I tried to contact them in advance on the day so they would be aware and gained assurance someone would be there to let us in. Unfortunately, when we turned up there was no one answering the door. There was a code I could have used, had anyone given it to me. There was no key for me, even though the other guest who was left waiting on the doorstep with me had a key ready in an envelope. The man who answered the door made it clear that I was at fault for arriving so late. I accept that I arrived 15 minutes after check in closed. However, I did advise them as far in advance as possible and was told that this would be ok. No apology was made (I did apologise for our lateness, which was outside my control) and I feel that the stress caused to myself, my son and to the adults on site on that evening could have potentially been avoided with better communication between the hotel and their booked customers.
Stayed 3 nights in Aug 2023

8/10 Good

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay at this location, very handy for trams and buses - good view from our room across the bay.
Stayed 7 nights in Jul 2023

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service
Would have given 5 stars if not for poor television reception and poor Wi-Fi in room.
Stayed 7 nights in Jul 2023

10/10 Excellent

Syliva

Liked: Cleanliness, staff & service, property conditions & facilities
professional and outstanding people who own the business.. thank you for a wonderful stay
Stayed 3 nights in Jun 2023

6/10 Okay

Andrew

Disliked: Property conditions & facilities
Would have been nice to have a hospitality tray in the room!
Stayed 3 nights in Jun 2023