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The Sefton

4.0 star property

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Photo gallery for The Sefton

Indoor pool
In-room safe, desk, iron/ironing board, free WiFi
Property entrance
Lobby sitting area
Interior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym

Explore the area

Map
Harris Promenade, Douglas, England, IM1 2RW
  • Gaiety Theatre
    ‪1 min walk‬
  • Douglas Beach
    ‪1 min walk‬
  • Tynwald
    ‪8 min walk‬
  • Isle of Man (IOM)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds (Atrium)

Lobby

Twin Room, 2 Twin Beds (Atrium)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Atrium)

Lobby

Double Room (Atrium)

  • Sleeps 2
  • 1 King Bed

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About this property

The Sefton

4-star Douglas hotel with restaurant
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and a business center.
The Sefton offers 102 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
The Sefton features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Victorian hotel also offers a library, a vending machine, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Sefton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Bonzai - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
Sir Normans - Overlooking the ocean, this bar serves dinner only. Open daily.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 4 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonzai
  • Sir Normans

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

The Sefton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 204 out of 465 reviews
Rating 8 - Good. 162 out of 465 reviews
Rating 6 - Okay. 67 out of 465 reviews
Rating 4 - Poor. 17 out of 465 reviews
Rating 2 - Terrible. 15 out of 465 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

We had a new upgrade room, everything good, suggested some minor changes
Stayed 3 nights in Jan 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy and very central for bars and restaurants. The hotel restaurant and bar were very good!
Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Sefton. The location was perfect as we walked to our planned destinations. Wonderful breakfasts.
Stayed 4 nights in Jan 2025

6/10 Okay

Theunis

Liked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

James

Stayed 11 nights in Dec 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really friendly and had a good laugh with the front desk.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Edward

Traveled with family
Liked: Staff & service

Good but .....

The hotel, which I have used a few times, feels a little tired with some communal areas looking quite shabby ( toilets on floor 1 as an example ). The service was good and helpful. Breakfast excellent , although as a family we were a little concerned that too much had been made available and commented to each other on the potential waste.
Stayed 2 nights in Jan 2025

6/10 Okay

Lynda

The bar man was rude & not welcoming
Stayed 2 nights in Jan 2025

10/10 Excellent

Graeme

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property,went over new year and was peaceful and quiet, had pool to ourself one day, staff amazing, polite, welcoming and helpful. Breakfast had a great selection and great views out of the window. Would definately visit again! Thankyou The Sefton!
Stayed 2 nights in Dec 2024

2/10 Terrible

alexander

Disliked: Cleanliness, staff & service, room comfort

Noisy and unfortunate experience.

Room location next to the boiler exhaust was irritable and on looking out the window the scaffolding was the only view. However the decider was on leaving some prints in the room on checkout they were not recoverable and no word was received from the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

susan

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good few days away

Good few days away excellent staff especially Margaret and wan.
Stayed 3 nights in Dec 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 9 nights in Dec 2024

10/10 Excellent

Arkadiusz Lukasz

Traveled with family and small children
Very happy about my stay and will be back soon
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Alister

Stayed 2 nights in Dec 2024

6/10 Okay

Catherine

Business traveler
Disliked: Property conditions & facilities
Very dated. I had two windows looking out onto scaffolding and the bathroom needed updating. There was a strange smell in the room. The seats were worn and dirty
Stayed 4 nights in Dec 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service was absolutely brilliant. Proper good old fashioned cant do enough for yoi service. Charlotte was fabulous at looking after us and understanding our situation and helping us. He colleague was also great and both were very friendly and accomodating. The location is perfect and the poolwas a treat x the evening girls were lovely too gave us recommendations of where to go we went to both. Thank you for a povely stay and i would love to come back in the summer.
Stayed 1 night in Nov 2024

6/10 Okay

Carolyn

Liked: Cleanliness
M
Stayed 2 nights in Nov 2024

10/10 Excellent

Darren

Stayed 1 night in Nov 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Colin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Break

Excellent hotel, great location on the sea front. Felt very relaxing there and breakfast was very good too.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming

Great stay, hotel is a bit dated but is still charming. Staff very helpful!
Stayed 1 night in Nov 2024

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and balcony overlooking pleasant atrium winter garden. Good breakfast in restaurant with lovely view over Douglas Bay.
Stayed 3 nights in Nov 2024