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Penta Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Penta Hotel

Beach
Exterior
Double Room | Desk, laptop workspace, blackout drapes, free WiFi
Reception
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
15-16 Palace Terrace, Queens Promenade, Douglas, Isle of Man, IM2 4NE
  • Douglas Beach
    2 min walk
  • Palace Casino
    4 min walk
  • Gaiety Theatre
    14 min walk
  • Isle of Man (IOM)
    22 min drive

Room options

View all photos for Double Room, Sea View

Double Room, Sea View | Desk, laptop workspace, blackout drapes, free WiFi

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk, laptop workspace, blackout drapes, free WiFi

Double Room

  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, laptop workspace, blackout drapes, free WiFi

Twin Room

  • 191 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

The Sefton

Pool
Free WiFi
Restaurant
Gym
4.1 out of 5, Very Good, (411)
The price is $117
per night
$123 total
includes taxes & fees
Dec 9 - Dec 10
The Sefton

About this property

Penta Hotel

3-star Douglas guest house with free WiFi
Dry cleaning and free WiFi in public areas are available at this smoke-free guesthouse.
Penta Hotel offers 21 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Penta Hotel features dry cleaning/laundry services and an elevator. Wireless Internet access is complimentary.

Penta Hotel is a smoke-free property.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

The Penta Hotel
Penta Hotel Douglas
Penta Hotel Guesthouse
Penta Hotel (SG Clean)
Penta Hotel Guesthouse Douglas

Penta Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 31 out of 50 reviews" "
Rating 8 - Good. 14 out of 50 reviews" "
Rating 6 - Okay. 3 out of 50 reviews" "
Rating 4 - Poor. 1 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property, but well maintained and the staff members were wonderful!
Stayed 3 nights in Aug 2024

6/10 Okay

David, London

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Well located budget hotel with friendly and efficient staff. The room was very stuffy and airless and the “continental” breakfast was really just some cereals and toast. But a good location.
Stayed 5 nights in Jul 2024

8/10 Good

D

Stayed 2 nights in Jul 2024

10/10 Excellent

Desiree, SIMI VALLEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angel was very helpful in finding transportation from the hotel to the port. Hotel is located close to the town center, bus stations, electric tram. Clean, modern, with continental bfast included.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay for a long weekend
No view from room but clean and pleasant with all the amenities you would expect
Stayed 3 nights in May 2024

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Good value for money. Clean and spacious with friendly helpful staff.
Stayed 4 nights in May 2024

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Golfing IOM
Perfect base for our trip
Stayed 3 nights in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Apr 2024

4/10 Poor

Joe

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a rundown hotel with good cleanliness. During our stay, it had ongoing building work. There was scaffolding outside, not only blocking the sea view but also posing safety concerns. However, the hotel did not disclose this condition and still charged for the non-existent 'sea view.' Based on this, I can't trust this hotel chain.
Stayed 2 nights in Apr 2024

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Large & clean rooms, free cereals & toast, kettle in room, shirt walk to town.
Stayed 3 nights in Mar 2024

6/10 Okay

imelda

Liked: Cleanliness, property conditions & facilities, room comfort
Gym comp in IOM
Stayed 3 nights in Dec 2023

8/10 Good

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Penta was spotlessly clean. Large room & en suite. Was unmanned most of the time but was easy to communicate with manager & sister hotel, when required. Limited, free continental breakfast, was unexpected (other than what we read in previous reviews) Would've loved a bar on site but were able to use the sister hotel. Comfortable stay. Fair walk to centre of Douglas but not a problem.
Stayed 2 nights in Nov 2023

10/10 Excellent

Duncan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed
Excellent value for money. We were 5 friends with 5 rooms and I heard no complaints. One of our party had difficulty walking so would have welcomed a hotel nearer Douglas centre, but the Penta is walkable from the centre if fit, otherwise buses run up and down the promenade. A shorter walk the other way gets you to the electric railway north. I plan to return.
Stayed 2 nights in Oct 2023

8/10 Good

G

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation,relaxed place
Stayed 2 nights in Sep 2023

10/10 Excellent

KARL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay waa able to check in early as I was attending a wedding.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely coming back
Lovely hotel, nice clean comfortable room. Continental style breakfast, plenty to eat and drink. Ship was cancelled, we had no reservations booking an extra night (other guests did the same)
Stayed 5 nights in Sep 2023

8/10 Good

BRIAN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff, easy parking.
Stayed 2 nights in Sep 2023

10/10 Excellent

Dawn, Liverpool

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 3 star hotel, we had an attic room with sea views, very spacious and the en-suite was newly refurbished with great water pressure making the shower very efficient. The lift was small but efficient, not a suitable place for people with mobility issues as the step up to the front door were steep, we struggled sometimes after a days walking. Convenient for the city of Douglas and we bought 5day tickets (Go explore) for the buses trams, electric and steam trains and entrance to museums so we were able to explore the island. The transport was always on time. The area was very clean as was the hotel. The light breakfast was adequate for our needs and the staff were very attentive and helpful. We will be back.
Stayed 7 nights in Sep 2023

8/10 Good

Geoffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Ronald

Stayed 1 night in Aug 2023

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time and the penta was an excellent place to stay for access to all that we needed during our stay
Stayed 4 nights in Aug 2023

8/10 Good

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay with friends
Nice hotel, reasonable prices, everything you need and friendly staff.
Stayed 2 nights in Aug 2023