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Hotel Akwa Palace

4.0 star property

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2 bars/lounges, cocktail bar
Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas, sun loungers
Senior Suite (Suite) | Premium bedding, pillowtop beds, minibar, in-room safe
Junior Suite (Suite Junior) | View from room
Junior Suite (Suite Junior) | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Free airport shuttle
  • Room service

Explore the area

Map
920 Boulevard De La Liberte, Douala, 4007
  • Eko Market
    ‪1 min walk‬
  • Cathedral of Saints Peter and Paul
    ‪8 min walk‬
  • Espace Doual'art
    ‪18 min walk‬
  • Douala (DLA-Douala Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

  • 355.8 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Suite Junior)

Junior Suite (Suite Junior) | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite (Suite Junior)

  • 462.6 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Senior Suite (Suite)

Senior Suite (Suite) | Premium bedding, pillowtop beds, minibar, in-room safe

Senior Suite (Suite)

  • 569.3 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

ONOMO Hotel Douala

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (116)
The price is $109
per night
$139 total
includes taxes & fees
Mar 11 - Mar 12
ONOMO Hotel Douala

About this property

Hotel Akwa Palace

4-star Douala hotel with coffee shop/cafe
3 restaurants, an outdoor pool, and 2 bars/lounges are available at this hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour health club, a poolside bar, and a snack bar/deli are onsite.
Hotel Akwa Palace offers 184 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Douala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in January 2022.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
In addition to a children's pool and an outdoor pool, Hotel Akwa Palace provides a 24-hour health club and a steam room. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to 8 meeting rooms and coworking spaces. Event facilities measuring 1830 square feet (170 square meters) include conference space. This family-friendly hotel also offers spa services, a library, and a terrace. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite uncovered self parking is complimentary.

Hotel Akwa Palace has designated areas for smoking.

A hosted evening meal is available for a surcharge daily (reservations required).
Le Tournebroche - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Le TSA - This poolside cocktail bar specializes in Fusion cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Le Bistro - This bistro specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 21 for adults and USD 12.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of USD 28; reservation required
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Le Bistro
  • Le Tournebroche
  • Le TSA

Things to do

  • 24-hour health club
  • Books
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Library
  • Mini golf
  • Outdoor pool
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,830 square feet of conference space
  • 8 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Renovated guestrooms - January 2022
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21 for adults and USD 12.5 for children
  • Hosted evening meal: USD 28

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, mobile payments, and cash
Long-term renters welcome
Safety features at this property include a security system

We should mention

Pool access available from 6:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Akwa Hotel
Akwa Palace
Akwa Palace Douala
Akwa Palace Hotel
Hotel Akwa Palace
Hotel Akwa Palace Douala
Hotel Akwa Palace Hotel
Hotel Akwa Palace Douala
Hotel Akwa Palace Hotel Douala

Hotel Akwa Palace Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 45 out of 125 reviews
Rating 8 - Good. 50 out of 125 reviews
Rating 6 - Okay. 16 out of 125 reviews
Rating 4 - Poor. 9 out of 125 reviews
Rating 2 - Terrible. 5 out of 125 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Great place to live. Very safe!
Stayed 1 night in Jun 2024

10/10 Excellent

mireille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very kind and ready to help
Stayed 3 nights in Apr 2024

8/10 Good

HYGINUS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to live when coming home from abroad !
Stayed 1 night in Nov 2023

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to live while in Cameroon!
Stayed 2 nights in Apr 2023

10/10 Excellent

Henri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Beautiful pool, airport shuttle. A bit hectic around the facility.
Stayed 2 nights in Apr 2023

10/10 Excellent

Chika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Constant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Akwa Palace for 7 nights. Beautiful hotel, for me the best in Douala right now. Friendly and very helpful staff. Good service and the room was clean with a lot of amenities. I will definitely come back. Shout out to Donald from the cleaning service.
Stayed 2 nights in Aug 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and Staff are awesome! I would recommend to anyone wanting peace and comfort.
Stayed 10 nights in Apr 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

timothy

In my earlier I review I meant to add; the Hotel didn't have a record of my Expedia booking. They sorted it out, but it could have been tricky. I had printed out the receipt of my Expedia payment, and it was lucky I'd done so. Really helped unravel the problem.
Stayed 3 nights in Jan 2022

6/10 Okay

timothy

Liked: Cleanliness, staff & service
The word that sums up the Akwa Palace is "tired". The staff are super friendly and couldn't be more helpful, but of you're looking for a luxury experience this isn't it. Having said that, I haven't tried the other 4 star hotels in Douala. And Douala itself could hardly be described as a 4 star experience. I've traveled widely in sub-Sharan Africa and I can tell you that if you're expecting the same sort of experience as say, the Serena in Dar es Salaam, or the Norfolk in Nairobi, you won't find it here. And don't allocate too much time in looking around Doula, there really isn't a great deal to see.
Stayed 1 night in Jan 2022

10/10 Excellent

Ivo, Clementon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s well keep the stuff a very good
Stayed 3 nights in Dec 2021

8/10 Good

Rebecca

Business traveler
Liked: Staff & service
Worth it to pay the higher quality room
Extremely friendly staff but especially the old building needs renovation. Inside the rooms it is maintained ok but you can feel the humidity everywhere as soon as you leave it.
Stayed 3 nights in Nov 2021

2/10 Terrible

Valentin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad night service... Poorly trained desk clerks
Stupid clerk would not call manager to check my reservation.. delayed for 1hoir even tho I me timed I was tired and réservation was paid for!! Tried to charge me a second time.. this is the second time this crap is pulled on me
Stayed 1 night in Jul 2021

8/10 Good

Trevor

Business traveler
Liked: Cleanliness, staff & service, room comfort
The hotel is dated in parts, but is kept clean and the hotel service has been good overall. Security and covid measures are excellent in every way. The air conditioner failed in my room early in my 4 week stay, the technician, (Messi), was outstanding and when it could not be repaired he arranged for a room swap which took only 10 minutes or so. The pool area is nice and the bar service is good, again the staff are super. The reception, catering and housekeeping staff have been faultless and all are bi lingual. Breakfast is pretty good overall but expensive, as are meals and drinks in the restaurants and bars. The only downsides I have encountered are:- 1. The internet connection which is very poor at weekends and poor during the week. 2. The restaurant menu is very limited, especialy for a long stay. 3. The food quality varies very much, what was great a few days earlier was cold and less tasty the next time. I would stay here again but would arrange my own internet connection with a mifi device.
Stayed 28 nights in May 2021

4/10 Poor

Ron

Disliked: Staff & service
Stayed 2 nights in Dec 2020

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Douala stay
Very clean, everything worked and the staff was helpful. Very nice pool area.
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very pretty space go and try it its the best off douala
Stayed 3 nights in Oct 2020

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Guykenfack, Phoenix AZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employees were very respectful and friendly. Very polite and smiling
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Dec 2019

4/10 Poor

Hubert

Disliked: Cleanliness, property conditions & facilities, room comfort
Palace, this a palace?
Akwa Palace, you’ve said Palace... definitively not. It’s just a very uncomfortable, noisy, smelly, expensive hotel. I got a room in the historical old Akwa Palace with view on the street. The room and furniture are surely 50 years old, the window is not fully closing (imagine at night, trucks and taxis honking all the time), dirty curtains and noisy but working A/C. Refurbishment are ongoing at some floors, which brings additional noises. Smelly carpet in the corridors, noisy (uneducated guests) in the corridor at night. Breakfast is ok, clearly the staff do its best. 2/4 only elevators are working and to be used by staff and guests, leads to long waiting time. The WiFi is working well and the pool seems nice. Conclusion: avoid this place, there’s much better for less money in Douala.
Stayed 4 nights in Sep 2019