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IntercityHotel Dortmund

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December 2024
January 2025

Photo gallery for IntercityHotel Dortmund

Lobby lounge
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Laundry
  • Breakfast available
  • Housekeeping

Explore the area

Map
Katharinenstrasse 9, Dortmund, 44137
  • Westenhellweg Street
    2 min walk
  • German Football Museum
    3 min walk
  • Thier-Galerie
    4 min walk
  • Dortmund (DTM)
    27 min drive

Room options

View all photos for Business Double Room

Business Double Room | In-room safe, desk, laptop workspace, blackout drapes

Business Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room, 1 Queen Bed with Sofa bed

  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Room, 2 Twin Beds

Business Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Business Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

IntercityHotel Dortmund

Dortmund hotel connected to a rail/subway station in Dortmund City Centre
Along with self parking, this smoke-free hotel has conference space and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Change of towels is available on request.
IntercityHotel Dortmund offers 231 accommodations with laptop-compatible safes and complimentary bottled water. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Dortmund hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

IntercityHotel Dortmund features a vending machine, dry cleaning/laundry services, and express check-in. Event facilities measuring 2153 square feet (200 square meters) include conference space. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers express check-out, a front-desk safe, and an elevator. Parking is available onsite for a surcharge.

IntercityHotel Dortmund is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Languages

English, French, German, Portuguese, Romanian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 19 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,153 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Electric bike charging
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Self parking fee: EUR 16 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

IntercityHotel Dortmund Hotel
IntercityHotel Dortmund Dortmund
IntercityHotel Dortmund Hotel Dortmund
IntercityHotel Dortmund Hotel
IntercityHotel Dortmund Dortmund
IntercityHotel Dortmund Hotel Dortmund

IntercityHotel Dortmund Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 116 out of 180 reviews" "
Rating 8 - Good. 49 out of 180 reviews" "
Rating 6 - Okay. 10 out of 180 reviews" "
Rating 4 - Poor. 3 out of 180 reviews" "
Rating 2 - Terrible. 2 out of 180 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very helpful staff, and excellent conference facilities.
Stayed 3 nights in Aug 2024

10/10 Excellent

dhimiter

Liked: Cleanliness, staff & service, amenities
Great room loved it. I was there for the Euro cup 2024. With my family, it was great very convenient big room. The kids had fun.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tamir, Berlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. Great location.
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Traveled with family
Disliked: Amenities, property conditions & facilities
Ok hotel, visiting for football match at Dortmund so convenient for that. No tea or coffee making facilities in room & when I queried it staff unhelpful & said was a business booking which is untrue, it was a 1 adult & 1 child twin room booking. Wouldn’t return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was close to perfect. It’s clean, modern and very close to the station, football museum, Dortmunder U and the bars & restaurants Only one niggle! We turned up early and our room was ready but they said we could only access the room if we paid €26. I think that’s irritating and unnecessary. The buffet breakfast was good and the staff on the front desk were friendly and spoke fantastic English
Stayed 2 nights in Aug 2024

10/10 Excellent

Samantha

Stayed 2 nights in Aug 2024

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very clean and modern.
Stayed 1 night in Aug 2024

10/10 Excellent

YADIRA AYERIM

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a well located hotel! Near everything and the staff was super kind!
Stayed 6 nights in Jul 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the proximity to the train station
Stayed 1 night in Jun 2024

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very closed to train station. The dortmund fan shop is nearby too
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

JORGE, New York

Stayed 7 nights in Jun 2024

6/10 Okay

JORGE, New York

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff at check in are not very friendly and the night gentleman is pretty rude. The breakfast was okay but again the lady there was kind of rude. I told her I would pay rather than charge my room and she followed me around with the bill until I paid it. It made me very uncomfortable since I’m not used to be asked to pay even before I sit down. We had several rooms for different days since family and friends were coming for the different eurocup games. My husband and I were the only ones that stayed for a week. This was the first time an hotel asked us to pay extra in order to give us a room before 3:00pm. Obviously they had a room available or else they would not offer one and most hotels just let you in if the room is ready. Also one of the days they did not clean up the room even though we were out from 11:00 am to 2:00 am the next day. And yes we had a sign requesting cleaning ( to be fair the signs to clean and do not disturb were difficult to differentiate). I do however would like to say that the food they served during some of the games we watched on the bar area was pretty good. and the gentleman at the bar that served us all those days did an amazing job. Kudos to him. In short, it is an hotel with good facilities, pretty nice decoration, convenient location, comfortable rooms but they definitely need to work on their concept of customer service.
Stayed 1 night in Jun 2024

10/10 Excellent

Huijun, Alhambra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, very nice.
Stayed 1 night in Jun 2024

4/10 Poor

alvaro

Stayed 2 nights in Jun 2024

8/10 Good

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel in front of Train Central Station. Very Convenience and walkable. Only bad review is bathroom smell very bad like drainage all day and AC is not enough for the room. You can't control temp of the AC look like is a central AC.
Stayed 2 nights in Jun 2024

10/10 Excellent

Olgerta

Liked: Property conditions & facilities
Excellent location and modern place
Stayed 2 nights in Jun 2024

8/10 Good

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jun 2024

8/10 Good

Albert

Traveled with family
Great location, right next to Main train station. Hotel was generally good, just that our room AC didn’t work. Staff came up to try resolving but never returned with an answer. Overall, good stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Yelena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Qemal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice. Hotel in is in the middle of everything: shopping , dining, metro, train station. Best location to be at.
Stayed 2 nights in Jun 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024