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Sheraton Dongguan Hotel

4.5 star property

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Photo gallery for Sheraton Dongguan Hotel

Lobby
3 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers
View from room
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included
  • Room service

Explore the area

Map
No. 281 Houjie Section, Guantai Road, Houjie Town, Dongguan, Guangdong, 523962
  • Wanda Plaza Dongguan
    ‪19 min walk‬
  • Dongguan Houjie Hospital
    ‪4 min drive‬
  • Guangdong Modern International Exhibition Center
    ‪5 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪37 min drive‬

Room options

View all photos for Club Suite, 1 Bedroom, City View

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom, City View

  • 969 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 Bedroom

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 Bedroom

  • 4521 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 Bedroom

  • 1399 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds, City View

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, City View, Corner

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Double Beds, City View, Corner

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, City View

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Double Beds, City View

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, City View

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Dongguan Hotel

4.5-star Dongguan hotel with 3 restaurants, connected to a shopping center
Along with 3 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Dongguan Hotel offers 278 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 37-cm LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Dongguan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
In addition to an outdoor pool, Sheraton Dongguan Hotel provides a steam room and a fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, coworking spaces, and limo/town car service. This luxury hotel also offers spa services, multilingual staff, and gift shops/newsstands. Complimentary covered self parking is available on site, along with a car charging station.

Sheraton Dongguan Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Botanica - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Luigi - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.
Renzo - This bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 98 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Botanica
  • Luigi
  • Renzo

Things to do

  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 30 floors
  • Banquet hall
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-cm LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 17 2025 to February 16 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
The following facilities are closed seasonally each year. They will be closed from January 17 to February 16:
  • Bar/Lounge
The following facilities are closed on Lunar New Year:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 208.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 98 per person
  • Rollaway bed fee: CNY 208.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Dongguan Sheraton
Dongguan Sheraton Hotel
Hotel Sheraton Dongguan
Sheraton Dongguan
Sheraton Dongguan Hotel
Sheraton Hotel Dongguan
Sheraton Dongguan Hotel Hotel
Sheraton Dongguan Hotel Dongguan
Sheraton Dongguan Hotel Hotel Dongguan

Sheraton Dongguan Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 199 reviews
Rating 8 - Good. 83 out of 199 reviews
Rating 6 - Okay. 23 out of 199 reviews
Rating 4 - Poor. 5 out of 199 reviews
Rating 2 - Terrible. 2 out of 199 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Donna

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desperately needs a refurb. Used to stay here regularly and was looking forward to going back. Very surprised Mariott Bonvoy allowed this hotel to get so run down. Some staff are trying to still give great service but generally they are not interested.
Stayed 2 nights in Sep 2024

8/10 Good

F

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FARAD
The hotel is very good in a very convenient location. The staff were very helpful. On my arrival the receptionist girl Cindy was very helpful. Breakfast was very good. Cleaning of the rooms need to be improved
Stayed 6 nights in Jul 2024

8/10 Good

FAVOUR

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good
Stayed 3 nights in Jun 2024

10/10 Excellent

Mohamed

Stayed 3 nights in May 2024

6/10 Okay

Dan Dan

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Location
Stayed 1 night in May 2024

8/10 Good

F

Business traveler
Liked: Staff & service, room comfort
very helpful staff especially a nice girl Cindy at reception
Stayed 9 nights in Mar 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly 28th executive floor reception and very nice doorman. They provide a good suggestion for me to visit around.
Stayed 1 night in Mar 2024

8/10 Good

Qi Yi

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023

10/10 Excellent

Anton

Stayed 5 nights in Apr 2023

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Stayed 5 nights in Nov 2019

8/10 Good

Matja

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business stay in Dongguan
I've stayed in this hotel many times for business over the years. The design and the interiors are perhaps a bit outdated already, but it's a very comfortable stay with great service, good food, spacious room and decent sport facilities. Also conveniently just a short walk away from the busy shopping streets.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again
The Sheraton is a great choice if you are visiting the Dongguan area in China. It has multiple restaurants to choose from my favorite is the Italian one. The staff is great, very accommodating for getting things like transportation or special requests.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is old but the service is excellent. The Italian restaurant has an Italian chef by the name of Andrea that has an outstanding menu
Stayed 1 night in Jul 2019

6/10 Okay

Kit Wan

Liked: Room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Carlos, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton DG
good stay
Stayed 15 nights in Mar 2019

8/10 Good

Chanit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

6/10 Okay

Connie

Liked: Cleanliness, property conditions & facilities, room comfort
Incorrect Information in Hotels.com
I booked with Hotels.com for a room with 2 double beds + Sofa Bed + Breakfast for 3 people. However when I checked in and I was told that this room type next existed, the information in Hotels.com is not correct, and finally I have no choice but pay extra charge for extra bed and 1 more breakfast. I was really disappointed with the hotel booking this time, would Hotels.com please review and update the room type correctly to avoid other customer to suffer the same.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure staying here when I am in Houjie. Nice and accommodating staff, great breakfast,awesome gym and swimming pool and comfortable rooms.
Stayed 1 night in Oct 2018