6/10 Okay
Caitlin
Traveled with family
Aug 26, 2024
Liked: Staff & service
The lobby was beautiful and unique. The staff we interacted with were very polite, professional & helpful. The room was clean and looked good upon entry. After being in for a while, we noticed dirty windows, holes in the carpet & ripped furniture. I also seen a bit of mould in the shower.
The information on the restaurant/cafe and food all varied, one menu said it shut around 5pm, another said 9pm. Although the food we did receive was nice, the menu was quite limited.
The tv signal was very patchy and around 10pm or so, we lost signal completely which did not come back on until the next morning. The same happened on the second night.
I also spent most of the weekend using mobile data as the internet was patchy too, although it said I had full bars.
Upon return to the room on the second night, we found that although the room had been tidied, it had not been replenished of toilet rolls, tissue (which we only had 4 in the tissue box to start off with) or shower gel.
Caitlin
Stayed 2 nights in Aug 2024