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Hotel Zima

3.5 star property

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Photo gallery for Hotel Zima

Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Superior Room, 2 Double Beds | Premium bedding, Tempur-Pedic beds, desk, iron/ironing board
Interior entrance
Breakfast, lunch, dinner served; international cuisine, pool views
Superior Room, 2 Double Beds | Premium bedding, Tempur-Pedic beds, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Room service
  • Pool
  • Breakfast included

Explore the area

Map
200 mts norte 100 este de MacDonalds, Perez Zeledon, San Isidro de El General, San Jose, 11901
  • Quebradas Biological Center
    ‪16 min drive‬
  • Nauyaca Waterfalls
    ‪35 min drive‬
  • Playa Dominical
    ‪57 min drive‬
  • Quepos (XQP)
    ‪80 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, Tempur-Pedic beds, desk, iron/ironing board

Standard Double Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, Tempur-Pedic beds, desk, iron/ironing board

Superior Room, 1 Queen Bed

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, iron/ironing board

Junior Room, 1 King Bed

  • 366 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 2 Queen Beds

Junior Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, iron/ironing board

Junior Room, 2 Queen Beds

  • 377 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, Tempur-Pedic beds, desk, iron/ironing board

Deluxe Room

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, Tempur-Pedic beds, desk, iron/ironing board

Standard Double Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, Tempur-Pedic beds, desk, iron/ironing board

Superior Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

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$127 total
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About this property

Hotel Zima

3.5-star San Isidro de El General hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Hotel Zima offers 37 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and designer toiletries. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 26-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This San Isidro de El General hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Zima features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. Event facilities measuring 1292 square feet (120 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite uncovered self parking is complimentary.

Hotel Zima is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Steak y Pasta - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:00 PM on request
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Steak y Pasta

Things to do

  • Gym
  • Outdoor pool
  • Skydiving

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,292 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 2001
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Best Western Hotel Zima San Isidro de El General
Best Western Hotel Zima
Best Western Zima San Isidro de El General
Best Western Zima
BEST WESTERN Hotel Zima Costa Rica/San Isidro De El General
Hotel Zima Hotel
Best Western Hotel Zima
Hotel Zima San Isidro de El General
Hotel Zima Hotel San Isidro de El General

Hotel Zima Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 126 reviews
Rating 8 - Good. 36 out of 126 reviews
Rating 6 - Okay. 10 out of 126 reviews
Rating 4 - Poor. 3 out of 126 reviews
Rating 2 - Terrible. 6 out of 126 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ROGER

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Edwin

Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Stayed 1 night in Jul 2024

6/10 Okay

Jim

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

WILSON

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in May 2024

2/10 Terrible

Sonia, Cartago

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Perez Zeledon has few hotel, I have had the opportunity to stay in Los Crestones and Hotel del Sur, those are OK. I wanted to level up and stay in the supposed Perez Zeledon Best Western. We paid for the more expensive room to get a king bed...This hotel is terrible, it has structural issues, you sit in the bet and it feels like the whole place is going to colapse, the shower is terrible, not very clean and the "hot" water comes and goes, you cannot take a 5 min shower without having to step out due to cold or very hot water. And... not only that, at midnight someone had a party in their room!! so I had to go to the reception to have the security people to go to shut this people up. We decided to leave due to the terrible experience currently dealing with the refund.
Stayed 2 nights in Apr 2024

4/10 Poor

Harold

Disliked: Property conditions & facilities
The menu stated that fruit was included on any combination breakfast meal, but it was not.
Stayed 1 night in Apr 2024

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, very friendly and helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good!
Stayed 1 night in Mar 2024

10/10 Excellent

Ivania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I return to Zima for the garden beauty, kind service and fresh mountain air. The restaurant is outstanding and please enjoy some Zima pizza with a glass of red wine. Pura Vida
Stayed 2 nights in Feb 2024

10/10 Excellent

Beth, Jacksonville Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

johan, Guapiles

Liked: Cleanliness, staff & service, property conditions & facilities
What I like from this hotel is the nearest from downtown.
Stayed 1 night in Dec 2023

10/10 Excellent

johan, Guapiles

Stayed 1 night in Dec 2023

10/10 Excellent

Robert, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Joseph

Stayed 1 night in Jul 2023

2/10 Terrible

Matthew

Traveled with group
They did not answer the phone all day. So I was not able to cancel going there.
Stayed 1 night in May 2023

2/10 Terrible

Kevin

Stayed 1 night in Apr 2023

10/10 Excellent

Everett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a brief one night stay on our way to Sn Jose - we had changed our reservation by a day as our plans evolved and had confirmation from Expedia but when we arrived the hotel hadn’t updated the date - but , Jesus at reception assured us it was no problem and we had a a room , but it was prepared for one person , not two , so we had to ask for the extra this and that for the two of us . But - all of the staff , Jesus in particular were just so wonderful, the restaurant staff as well , always smiling , nothing was a problem , so in the end after a bumpy start we had a great stay The hotel does need a little attention some details , but again , we had a great stay
Stayed 1 night in Mar 2023

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fast and easy check in.
Stayed 1 night in Mar 2023

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe at the hotel but the area outside of the walls seemed a little scary. We were surprised the room did not have a safe. We had to carry our valuables with us on our day trips. But the staff were so sweet and even gave us advice on what to see and their advice was very good. The food at the restaurant is also very good.
Stayed 2 nights in Feb 2023

8/10 Good

Nabil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nothing short of stunning, clean, friendly and accommodating staff and dinner was terrific. Took a minute to find late at night but it was worth the effort.
Stayed 2 nights in Jan 2023

10/10 Excellent

Marvin Alfaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and installations great! Only request is to have a small fridge in the rooms
Stayed 1 night in Sep 2022