4/10 Poor
Sydney
Traveled with family
Jun 3, 2025
Liked: Property conditions & facilities
Disliked: Amenities
I was very disappointed because the hot tub and pool being closed for renovation. (That was the main reason I booked this location). I was not told by the front desk, and we had to find out after we got settled in and got ready to head to the indoor pool, only to find out it was closed. Very disappointing! I understand everything needs renovation at some point in time. Although, the renovation was NOT mentioned online nor through the confirmation email of the booking. I was really counting on having the amenities to help entertain the family. VERY unhappy about the pricing of the stay as well, because of not having all the amenities that were listed when I booked the hotel. Also, house keeping did not clean/pick up dirty towels or restock the room. On the positive side the room was better in person than the pictures, and beds were very comfortable. A/c was very good, and kept the room cool at all times.
Sydney
Stayed 2 nights in May 2025