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Our first contact was Virna. She was very nice and helped us settle in smoothly. She was awesome! We later met Abba, Tessa, Hyzel, Dave, and many others. They all were amazing. The staff and service were wonderful. They went out of their way to make us comfortable. The rooms were beautiful. The food they made us was very tasty.
When and if I visit the Philippines again, I will stay in this establishment.
Thank you all very much!
The staff makes us feel at home every time we stay here at The Gwandalan House. The hospitality is second to none of places we have stayed throughout the world.
Thanks to all there making our month-long visit home with family and friends excellent.
This was by far the best hotel I stayed in on my visit to the Philippines. The staff are truly exceptional, attentive, and extremely friendly. The outdoors were beautiful, the rooms were clean safe and inviting. The staff even recommended a flower shop and drove me to pick up flowers. They go above and beyond the standard here. I highly recommend.
Have stayed at this the Gwandalan several times and it's always great place to stay. The staff is friendly and accommodating. The rooms are well kept and the food is always good. I look forward to my next stay at the Gwandalan House!
For us who were looking for homey experience, this hotel just nailed it. It really has the "home" feels, and the service was just like requesting your housemaids to do something for you and they do it immediately.
Pros: small and intimate property. Staff are extremely helpful and available 24/7. Free airport pick up and drop off. Tessa is absolutely wonderful and always attentive to guests. She even made sure I had something to eat when I returned or left at the oddest hours. Lovely garden and decor in shared upstairs living space.
Cons: very loud and busy street. If you are sensitive to noise, you may want to ask for a room at the end of the property furthest from the street. If you are on the ground floor, you may hear the noise from early breakfast guests. No safes in rooms. No refrig in room, but you can leave food with the kitchen staff.