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The National Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The National Hotel

Front of property - evening/night
Exterior
Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Reception
Standard Single Room | Bathroom | Bathrobes, towels

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
High St, Dingwall, Scotland, IV15 9HA
  • Dingwall Museum
    5 min walk
  • Strathpeffer Pavilion
    9 min drive
  • Castle Leod
    10 min drive
  • Inverness (INV)
    30 min drive

Room options

View all photos for Superior Studio

Superior Studio | Desk, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room

Family Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

The Highland Hotel by Compass Hospitality

Pet friendly
Parking included
Free WiFi
Restaurant
3.8 out of 5, Good, (473)
The price is $62
per night
$74 total
includes taxes & fees
Jan 20 - Jan 21
The Highland Hotel by Compass Hospitality

About this property

The National Hotel

3-star Dingwall hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Change of towels is available on request.
The National Hotel offers 42 accommodations with coffee/tea makers and bathrobes. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 3-star property.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers coffee/tea in a common area and concierge services. Onsite self parking is complimentary.

The National Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The National Hotel has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 13.50 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: GBP 15 for check-in between 10:00 PM and 6:30 AM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.50 for adults and GBP 7 for children
  • Late check-in fee: GBP 15 for check-in between 10:00 PM and 6:30 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number SC721829

We should mention

This property does not have elevators

Property is also known as

The National Hotel Hotel
The National Hotel Dingwall
The National Hotel Hotel Dingwall

The National Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 25 out of 101 reviews" "
Rating 8 - Good. 40 out of 101 reviews" "
Rating 6 - Okay. 19 out of 101 reviews" "
Rating 4 - Poor. 10 out of 101 reviews" "
Rating 2 - Terrible. 7 out of 101 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an overnight stay for the football which was just a walk to the stadium so very handy
Stayed 1 night in Oct 2024

6/10 Okay

Steven

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
When I first arrived, there was no one there to let me in. I rang the doorbell several times but no one answered. I was locked out for about 1.5 hours, waiting in the cold. When someone finally arrived and let me in, I was almost charged again for the stay which I had already paid for through Expedia. (Thankfully, I asked what the charge was for, and that cleared things up.) I was given the key, but I was not told which way to go to find the room, so I had to ask. I was not notified of other things that a guest would normally expect, such as how to access WiFi, or when and where the included breakfast would be available. The bed was clean and comfortable. There was sufficient storage space for my needs, and the bathroom was clean, too. The room was poorly lit, however. The bedside lamp was nice and bright, so I relied on that for the most part. The bathroom light often flickered badly when I turned it on. (There was one evening when it didn’t do that.) The shower was nice and clean. However-and this is the most disappointing part-half-way through my shower (and I usually take no longer than 10 minutes for my shower) the water ran out. I had to wash the soap off of me at the sink. When there was no more water in the shower stall, hot water at the sink also didn’t come out. (I assume they are connected.) The cold water still worked so I had to wash the soap off of me with the cold water at the sink. The cleaning crew seemed kind and friendly.
Stayed 4 nights in Oct 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, room comfort
Clean and friendly but not considerate of guests
Not the best of stays. First night I arrived at night and found no hot water in my room but no one was around at reception to either help or move rooms. The second night, someone thought it was a good idea to have not urgent maintenance go on from 9pm-1am sanding down and scraping the walls. Unacceptable. Wouldn’t stay here again.
Stayed 3 nights in Sep 2024

4/10 Poor

Annette

Disliked: Property conditions & facilities
Booked here because had been to the bar /restaurant earlier this year and was impressed with it but when we got there restaurant and bar was closed only had room which although clean was very small
Stayed 1 night in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
National Hotel were fab. Hotels.com were crap
Hotels.com were supposed to have moved out stay from the Friday to the Saturday. Despite speaking to “Jefferson” to arrange this, when we arrived on Saturday, the hotel had had no communication from hotels.com! Luckily we saw Kate on reception, she booked us in to a spare twin room as our double was not available. She was brilliant. Hotels.com were not……. I would stay here again but would definitely not book through hotels.com
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy and comfortable
A handily-located, friendly hotel with comfortable rooms and a good breakfast, with a variety of hot dishes cooked to order. Big fluffy towels and adjustable shower are nice touches. It's located in the town centre, a very short walk from the station, so useful if going on trips to Kyle or the Far North. Also handy if you’re a football fan as Ross County's ground close-by. Bar wasn't open on our visit but the same owners own the Mallard pub, at the station down the road, where hotel guests have a 10% discount off food.
Stayed 2 nights in Sep 2024

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was unusual, having to phone as arriving after 8pm. Given key box code for access to key, was easy enough. Room small but clean and tidy. Heater in room was on which was a warm arrival but room became very stuffy and no window could be opened. Only stayed over night and didn't try the breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service
Enjoyed our stay at the National Hotel. Lovely breakfast & friendly staff.
Stayed 1 night in Aug 2024

8/10 Good

Murray

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Sharon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Sharon

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Muhammad Farhan

Traveled with group
Liked: Cleanliness
Decent accommodation for backpackers.
Stayed 2 nights in Aug 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptional in providing a service. They were polite, courteous and knowledgeable. Leia was friendly and made you feel at home with her cheerfulness and bubbly nature. 3.5 stars rating is about right for this Hotel but it wouldn't take much to obtain the other half star. Location is perfect as its situated on the high st and next to the railway station.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 1 night in Aug 2024

8/10 Good

John

Stayed 1 night in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
I paid £101.85 for 1 night in the National 19th century hotel in Dingwall, Scotland. The room had a vinyl-covered floor, squeaking door hinges and no heating. The corridor floor squeaked as guests traversed it. The tap in the shower was inoperable at 11pm (room 122). So no shower then or before my early departure. Hotel manager refused a partial refund and asserted that I should have called the “night porter” at 11 pm when I discovered the problem and was standing naked in the shower recess. Very poor value, even if the shower had worked.

4/10 Poor

Sidnei

Business traveler
Stayed 1 night in Jun 2024

6/10 Okay

Daniel

Stayed 1 night in May 2024

10/10 Excellent

Modestas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, outside Inverness in the village of Dingwall. Good restaurant. Nice room.
Stayed 2 nights in Apr 2024

6/10 Okay

Fiona

Traveled with family
Liked: Cleanliness, staff & service
Staff friendly and helpful. Rooms dated but very clean. Broken shower and were moved rooms with an upgrade to a modern Studio. Unfortunately, electric shower was also broken.
Stayed 3 nights in Apr 2024