4/10 Poor
Vanessa
Business traveler, Traveled with family
Feb 9, 2025
Disliked: Staff & service, property conditions & facilities
When I first came here I thought this was a great Hotel. I’ve been here now almost a week, I ask the front desk Representative to put in for a Full Service Order today, because I added a couple of more days of stay. I left for Hours & came back still no service. I spoke with the Rude Azz Supervisor Jess! Who was very rude & informed me that the housekeeper was on the first floor and would get to me when she can. I asked her who was the Supervisor she said she was. Then I asked her who was her Supervisor she stated he’s not on site. I informed her I was going to reach out to her Boss, because this is Terrible. She had a very Smart Azz Mouth. I stood there waiting to be serviced also while she acted like I was not standing there. She went to wait on the other Lady who was standing there until I told her that I was next she stated to me that she didn’t know when she didn’t even ask. I’m going to report this to the News. And my room still not cleaned yet. 😡
Vanessa
Stayed 2 nights in Feb 2025