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Troy Inn & Suites

3.0 star property

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Photo gallery for Troy Inn & Suites

Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Gym
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
575 W Big Beaver Road, A, Troy, MI, 48084
  • Somerset Collection
    ‪3 min drive‬
  • Detroit Zoo
    ‪12 min drive‬
  • Royal Oak Music Theatre
    ‪12 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Jetted Tub

Suite, 1 Bedroom, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Jetted Tub

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Mobility Accessible

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Jetted Tub

Room amenity

Premium Room, 1 King Bed, Jetted Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms

  • 800 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Mobility Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Mobility Accessible

  • 800 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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About this property

Troy Inn & Suites

Troy hotel with free in-room WiFi
A fitness center, a business center, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Troy Inn & Suites offers 217 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Troy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a fitness center, a vending machine, and laundry facilities. Onsite self parking is complimentary.

Troy Inn & Suites has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (36 inches high)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from November 10 2024 to July 31 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from November 10 2024 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Exterior
  • Front desk
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Drury Inn Troy
Drury Troy
Troy Drury Inn
Drury Inn & Suites Troy Hotel Troy
Drury Inn And Suites Troy
Drury Inn Hotel Troy
Troy Drury
Drury Inn Detroit Troy
Drury Inn Detroit
Drury Detroit Troy
Drury Detroit
Troy Inn Suites
Troy Inn & Suites Troy
Troy Inn & Suites Hotel
Inn Suites Detroit Troy
Troy Inn & Suites Hotel Troy
Drury Inn Suites Detroit Troy

Troy Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 614 out of 1002 reviews
Rating 8 - Good. 213 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 61 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 7 nights in Dec 2024

2/10 Terrible

Rachel

Business traveler
Disliked: Amenities, property conditions & facilities
Not sure where all the good reviews came from, as this hotel is clearly under new mgmt since then. Completely not what I expected as a woman traveling alone. Had a 8.8/10 at time of booking. Arrived to a nearly empty parking lot. Poorly lit signs. Poorly lit parking lot. Maintenance men lingering around. No other guests seen anywhere. Checked in. More maintenance men on my floor. Still no guests. Snaked my way down hallways of rooms being renovated. Room itself was very dated. But the kicker is that the window was covered in plastic with scaffolding right outside. Left me feeling very isolated and claustrophobic having seen no other guests and feeling tucked away deep in the hotel. Didn’t feel safe. Left to stay elsewhere. Actually got a little lost trying to navigate off the floor. Had to maneuver around carts and work equipment. Requested a refund as this hotel was not as described whatsoever. Hotel refused to issue a refund. Probably won’t use Expedia again either as they didn’t seem to care that I left bc of safety concerns.
Stayed 1 night in Dec 2024

6/10 Okay

Lindsay

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Steer clear from this hotel
Beware! This hotel does not look like the pictures. It is currently under construction, which is not noted during booking, nor was anything mentioned during check in. I was put in an exterior room where most of the construction is happening. The crew began around 8am outside and were extremely loud, they then moved to the room above us and began beating on the ceiling, sawing and what sounded like a jack hammer. Unacceptable. At about 1am a fight in the room below went on for about 40 minutes. The elevator was beat to hell. The shower/tub was not cleaned. This is more like a neighborhood hotel than a place for out of towners on business or leisure.
Stayed 1 night in Dec 2024

4/10 Poor

Richard

Traveled with partner
Disliked: Staff & service, property conditions & facilities
This property is under construction. The work was supposed to start at 11 am but started at 7 am. We were told that this was included on the website. The only thing on the website was that the pool and hot tub were not open
Stayed 1 night in Dec 2024

4/10 Poor

Anna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is nothing like the pictures. It’s under renovations which we were not told about. The elevators were filthy and carpet. The lobby , rooms and restaurant looks nothing like the pictures . There was no pool as advertised. . The attendant Anna was wonderful very helpful. She told us we could cancel if we wanted because of the mess. But we could not since we came from out of town to shop and then would have to go find another hotel. This wasn’t very convenient for us. We spoke to people from London Ontario who book on the phone and they were not told anything about it. Very disappointing! We hope next year will be better. A very upset group from Windsor Ontario. Anna Campigotto
Stayed 1 night in Nov 2024

6/10 Okay

Brandi, Waterville

Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Dec 2024

2/10 Terrible

Rene

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I asked for a close room bc my mother can’t walk. We were the furthest and on on the third floor, There was construction all over the property.
Stayed 2 nights in Nov 2024

8/10 Good

Naser

Liked: Cleanliness, amenities, property conditions & facilities
everything was good .only the breakfast wasn't.
Stayed 1 night in Nov 2024

8/10 Good

Hope

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovations
I LOVE Troy Inn & Suites, first and foremost. This is my forth stay. However, the renovations are a problem. I had flight delays and didn't check in until 3am. I heard some type of clanging noise when I got to my room. Clearly no one was working at 3am and I assumed it was plumbing or something. The second night was quiet, but in the hallways I could feel cold air coming from outside due to the renovations. My room itself and staff was awesome as usual. The gym and breakfast was shut down due to renovations. They have gym passes for a place down the street but I just wasn't going out of my way to workout. Hopefully, the renovations will be done before my next trip. I thought the hotel was already nice but now it will be absolutely amazing! Can't wait!
Stayed 2 nights in Nov 2024

6/10 Okay

Kristen, MASON

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
They are currently under construction so the pool/hot tub weren’t working. They did give passes to lifetime fitness and that facility was awesome! There were construction workers outside our window on the 3rd floor at 8am
Stayed 1 night in Nov 2024

2/10 Terrible

James

Disliked: Amenities, property conditions & facilities
Expedia showed rooms that were renovated. This property has not been renovated and is under construction. This was not at all as advertised. Other than the girl working the front desk who I completely feel bad for bc she has to deal with people who thought they were getting a decent hotel. This is absolutely the worst hotel I have ever stayed in. The rooms were musty and the elevator we did not even ant to get into which was full of construction dirt. I can NOT believe Expedia has pictures of renovations that have NOT taken place. On top of this the front desk has a sign that says.. under construction and loud from 8 am to 6. At a NO time were we aware of construction. False Advertising!! If we weren't from Canada and not able to find alternative place to stay we would never stay at this hotel. I cant believe I actually payed for this! Shame on you Expedia for not checking before you advertise this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

TAIGE

Stayed 2 nights in Nov 2024

6/10 Okay

Carolyn

Traveled with family
Disliked: Property conditions & facilities, room comfort
Hotel in transition, hopefully it will be nice aga
Staff was great as was room, however lobby and elevator were rough. Breakfast room was cold as was some of the food
Stayed 1 night in Nov 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service
Room was acceptable and clean. Construction debris was in stairwells and elevator was down
Stayed 1 night in Nov 2024

10/10 Excellent

Ken

Stayed 1 night in Oct 2024

10/10 Excellent

Gersom Garcia

Stayed 2 nights in Oct 2024

4/10 Poor

Scott

Traveled with family and small children
Liked: Staff & service
There was construction being done which was noted at check-in (but I didn’t see anything about it while booking through Expedia). I spoke to the receptionist about why they didn’t book guest at one end of hotel and do construction at the other end or vice versa she wasn’t sure why. Some loud construction started around 8am. Also the pool and hot tub were out of service. They did have a contingency plan to go off site and use a pool at another location but it takes away from be experience for my kids. The bath tub did not drain well so you end up showering while standing in water. They have “house” brand ketchup. We actually thought it had gone sour but we were told but some Americans that’s how it tastes. We grabbed some extra packets of Heinz from a restaurant to bring in for the following days breakfast. The front desk people were very polite and friendly
Stayed 3 nights in Nov 2024

2/10 Terrible

Megan

Stayed 1 night in Nov 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Room was clèan, entire building under renovation but was manageable.
Stayed 1 night in Nov 2024

10/10 Excellent

Konstantin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lee-Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem.
Girls trip. Booked before the hotel changed to Troy Inn. Was shocked to be missing amenities i booked the hotel for. Let me tell you the Management (Maher) went out of his way to make up for it. He litterly made our trip a success. This hotel may be in transition to another but we really enjoyed our stay and we will be back. Thanks again
Stayed 2 nights in Nov 2024

8/10 Good

Lou

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall a great place to stay.
Stayed 1 night in Oct 2024

6/10 Okay

Kelly

Stayed 1 night in Oct 2024