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Country Inn & Suites by Radisson, Novi, MI

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Novi, MI

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Reception
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
21625 Haggerty Rd, Novi, MI, 48375
  • Laurel Park Place
    ‪5 min drive‬
  • Suburban Collection Showplace
    ‪8 min drive‬
  • Twelve Oaks Mall
    ‪8 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪24 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

  • 372 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking

  • 372 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Property amenity

Staybridge Suites Detroit Novi by IHG

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.6 out of 5, Wonderful, (847)
The price is $143
per night
includes taxes & fees
May 25 - May 26
Staybridge Suites Detroit Novi by IHG

About this property

Country Inn & Suites by Radisson, Novi, MI

Novi hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Country Inn & Suites by Radisson, Novi, MI offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Novi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Country Inn & Suites by Radisson, Novi, MI provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Country Inn & Suites by Radisson, Novi, MI is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Books
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2003
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 40.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:00 AM to midnight
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Inn Novi
Quality Novi
Novi Inn
& Suites By Radisson, Novi, Mi
Country Inn Suites by Radisson Novi MI
Country Inn & Suites by Radisson, Novi, MI Novi
Country Inn & Suites by Radisson, Novi, MI Hotel
Country Inn & Suites by Radisson, Novi, MI Hotel Novi

Country Inn & Suites by Radisson, Novi, MI Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 424 out of 1005 reviews
Rating 8 - Good. 267 out of 1005 reviews
Rating 6 - Okay. 150 out of 1005 reviews
Rating 4 - Poor. 71 out of 1005 reviews
Rating 2 - Terrible. 93 out of 1005 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marci

Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Stayed 1 night in Feb 2025

4/10 Poor

miriam

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel wasn’t clean. The washer and dryer were not working. The pool was dirty and there weren’t towels available at the pool. Staff was indifferent at best. The breakfast left a lot too be desired. I can’t imagine what VIP services could have been available because the basic services were so lacking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was clean and quiet. Friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
It worked well for attendong competition
Stayed 1 night in Jan 2025

2/10 Terrible

Angela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was warm and clean as was the rest of the hotel. We didnt get any sleep though because the room was very loud. Something near us cycled on every 10 minutes and ran for quite awhile each time. It wasnt the heat either.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant was very nice
Stayed 1 night in Jan 2025

10/10 Excellent

Brittany

Liked: Staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I would change is having breakfast available earlier. We went down at 6:30 to at least get coffee, to find no coffee available. A lot of people stay at your hotel on the weekends because their kids are in sports. Not having breakfast available until 7 is too late for many.
Stayed 1 night in Jan 2025

8/10 Good

Clifford

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Kristen

Traveled with family
Disliked: Cleanliness, staff & service
The main lobby and common area were nice. The breakfast was not good, the rooms were not filthy but they werent clean. There were 2 adults and 2 children in our room and we had 2 towels. When we called the front desk for more they told us it would be at least an hour and that we should come down to the front desk to get them when they were ready.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kendal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Mike

Stayed 1 night in Jan 2025

4/10 Poor

mariah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pullout coach had old candy on it and there was no bedding for it. The tub had dirt build up in it.
Stayed 3 nights in Jan 2025

4/10 Poor

LARRY, Livonia

Traveled with family and small children
Disliked: Staff & service, amenities
Front desk clerk one of rudest I've ever met. My 7 year old grandson called him the mean man. I didn't get into my room till over a hour after. Check in time. Was not allowed to give my 5 year old grandson a breathing treatment in lobby waiting for room. Pool area never had towels. I asked to talk to manager and still have not herd from him. I never stay their again.

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved: location, price, roominess of suite, comfy bed, 4th floor was quiet, staff Didn’t love: tv in living area didn’t work (not very important for us though), hard to adjust room temp
Stayed 1 night in Jan 2025

4/10 Poor

Bill

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Thin walls, so other guests' TVs and conversation are easily heard. Crappy breakfast. In-room coffee pot did not work and only decaf coffee offered. Not a great experience.
Stayed 1 night in Jan 2025

4/10 Poor

Leah

Chaos

The pool looked dark and murky, they were out of towels-when we went to the desk to ask for more, he could only give us one towel, the floors were dirty, the elevator was wonky and would try to move when the doors weren’t closed all the way. The desk staff when we arrived was dismissive, and didn’t explain anything about breakfast times, check out times, anything like that. Both rooms on either side of us had very loud people in them, kids were running up and down the hallways and screaming. We went to go use the hot tub and there was a lady in it with a pool floaty taking up the whole thing. Breakfast was packed and there were no tables left to sit at. Tried to take a bath but the seal on the tub was broken. On the bright side the bed was clean and comfortable. The pillows were low on fluff as well. Probably won’t stay here again.
Stayed 1 night in Jan 2025

6/10 Okay

LARRY, Livonia

Traveled with family and small children
Disliked: Staff & service
Absolutely the worst check in. The front desk clerk was rudest person I have ever met in my life. Like my 7 year old grandson said that man was mean. They did not have a room ready till 1 hour and 35 minutes after check in time. Would not let wait in lobby or pool area. MY 5 YEAR OLD GRANDSON NEEDED A BREATHING TREATMENT AND WOULD NOT LET STAY IN LOBBY TO GIVE IT TO HIM.
Stayed 1 night in Jan 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an enjoyable day they went above and beyond to make me comfortable
Stayed 2 nights in Jan 2025

6/10 Okay

Jonathan

Traveled with family
Liked: Staff & service
Areas within the room were dirty, shower floor had stains that gave reason for concern..,
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
The pool was warm, which was a huge plus. My conplaobts go to the broken items in the room like the shower, burtain bar, coat rack, very smell fridge area and lack of supplies in the room. The shower pressure is like a light rain also
Stayed 1 night in Jan 2025