Surety Hotel, Autograph Collection

4.0 star property

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Photo gallery for Surety Hotel, Autograph Collection

1 bedroom, minibar, in-room safe, individually decorated
Indoor wedding
Bar (on property)
Lobby lounge
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
$218
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
206 6th Ave., Des Moines, IA, 50309
  • Des Moines Civic Center
    ‪6 min walk‬
  • Iowa Events Center
    ‪9 min walk‬
  • Casey's Center
    ‪12 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪10 min drive‬

Room options

Junior Suite, 1 Bedroom, City View

  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

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About this property

Surety Hotel, Autograph Collection

4-star hotel in Downtown Des Moines
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space.
Surety Hotel, Autograph Collection offers 137 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 55-inch LED televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of 4 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2969 square feet (276 square meters) include conference space. This Des Moines hotel also offers a 24-hour fitness center, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge.

Surety Hotel, Autograph Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mulberry Street Tavern - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Outdoor Courtyard - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Surety Coffee Shop - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per night)
  • Street parking available
  • Self parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Mulberry Street Tavern
  • Outdoor Courtyard
  • Surety Coffee Shop

Things to do

  • 24-hour gym
  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,969 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between noon and 2:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The property charges 2.68 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Self parking fee: USD 25 per night (in/out privileges)
  • Nearby parking fee: USD 25 per night (98 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between noon and 2:00 PM
  • Credit card charges are subject to a surcharge of 2.68 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines

Surety Hotel, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1003 reviews
Rating 8 - Good. 134 out of 1003 reviews
Rating 6 - Okay. 48 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is stunning! So much character. The tavern connected is delicious, as is the breakfast & coffee bar. We walked around the city (it’s close to so much!) but ended up spending most of our time at the hotel and tavern there. The staff at every turn was so friendly.
Stayed 2 nights in May 2025

8/10 Good

Brian K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mikayla

Stayed 1 night in May 2025

10/10 Excellent

Dominique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Brandon

Stayed 2 nights in May 2025

10/10 Excellent

Hannelle

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Kindsay

Stayed 1 night in May 2025

8/10 Good

Melisa

Stayed 1 night in May 2025

10/10 Excellent

Brittany

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 2 nights in May 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This is a beautiful hotel conveniently located in downtown. The bed and shower were both luxurious. Many great restaurants nearby. My husband liked the pool table in the lobby. The only downside was having to go to the parking garage, which was a long walk into the next door building and two flights of stairs away. There was a lot of construction when we visited (April 2025) which is temporary. Overall a good experience.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in May 2025

10/10 Excellent

Gareth

Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, cool concept. Would definitely stay again. Only suggestions would be more light in the foyer (it was a little dark) and stirrers for the coffee.
Stayed 3 nights in May 2025

10/10 Excellent

Jeni

Stayed 1 night in May 2025

6/10 Okay

Royal

Disliked: Staff & service
Stayed 2 nights in May 2025

2/10 Terrible

Kathleen

I need to cancel my reservation because my husband is in hospital. But since I didn’t realize it was non refundable…
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

shelley j

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stay was great until i went to the lobby to check out and retrieve my vehicle from valet. There were what appeared to be 2 employees working the front desk. However only one was helping a customer, as i stood there with my bags for over 10 minutes the other employee avoided eye contact and never once asked if she could help me. So i thought she was perhaps busy doing something i could not see. Then a gentleman came down to the lobby and she promptly helped him. I spoke up and said excuse me, youve seen me standing here for 10 minutes while he (her coworker) helped a couple and never spoke up and asked if i needed assistance. She pretended not to hear me, although i am sure she did as everyone else in the lobby looked at me & then her. Absolutely horrible customer service. I will not return to this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Justin

Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025