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Surety Hotel

4.0 star property

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Photo gallery for Surety Hotel

Minibar, in-room safe, individually decorated, individually furnished
King Guestroom ADA | Minibar, in-room safe, individually decorated, individually furnished
Lobby lounge
Exterior
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

Map
206 6th Ave., Des Moines, IA, 50309
  • Des Moines Civic Center
    ‪6 min walk‬
  • Iowa Events Center
    ‪11 min walk‬
  • Wells Fargo Arena
    ‪12 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪10 min drive‬

Room options

View all photos for Two Queen Guestroom ADA

Minibar, in-room safe, individually decorated, individually furnished

Two Queen Guestroom ADA

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Minibar, in-room safe, individually decorated, individually furnished

Deluxe King

  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Guestroom

Minibar, in-room safe, individually decorated, individually furnished

King Guestroom

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Guestroom

Minibar, in-room safe, individually decorated, individually furnished

Two Queen Guestroom

  • City view
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Guestroom ADA

Minibar, in-room safe, individually decorated, individually furnished

King Guestroom ADA

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Surety King

Minibar, in-room safe, individually decorated, individually furnished

Surety King

  • City view
  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is $339 total
includes taxes & fees
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About this property

Surety Hotel

4-star hotel in Downtown Des Moines
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space.
Surety Hotel offers 137 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 55-inch LED televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of 4 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2969 square feet (276 square meters) include conference space. This Des Moines hotel also offers a 24-hour fitness center, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge.

Surety Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mulberry Street Tavern - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Outdoor Courtyard - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Surety Coffee Shop - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per night)
  • Street parking available
  • Self parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Mulberry Street Tavern
  • Outdoor Courtyard
  • Surety Coffee Shop

Things to do

  • 24-hour gym
  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,969 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between noon and 2:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The property charges 2.68 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from June 4 2025 to June 5 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Self parking fee: USD 25 per night (in/out privileges)
  • Nearby parking fee: USD 25 per night (98 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between noon and 2:00 PM
  • Credit card charges are subject to a surcharge of 2.68 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines

Surety Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1004 reviews
Rating 8 - Good. 132 out of 1004 reviews
Rating 6 - Okay. 49 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Stayed 1 night in Mar 2025

10/10 Excellent

Roselle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Celebrating my daughter’s thirtieth birthday. It’s been amazing. Hotel is fabulous.
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful property
Stayed 1 night in Feb 2025

10/10 Excellent

Marcus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Chasity

Disliked: Cleanliness, staff & service, property conditions & facilities
I felt like for the money it was a very poor hotel! Bartender was less than what I would expect. Not a smile a hello like it was a problem I asked for a drink. Room was small floor and rug dirty. Lighting was horrible in the bathrooms. I will stick to the Hilton down town for sure!!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Karen M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Maciej

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a beautiful hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

MICKIE, Coralville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and the hotel was overall very charming!
Stayed 2 nights in Feb 2025

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Well appointed gym, good restaurant & bar, unique guest room design.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Nicely decorated. New comfortable beds.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay

After this stay, The Surety has become my favorite hotel in the Des Moines area. The room was clean, comfortable, well-designed, and had exceptional ambiance. It was also eco-friendly without being an inconvenience. Every staff member greeted me warmly and professionally. The coffee provided in the lobby was delicious, however, it would be even better if they had coffee options available in our room.
Stayed 1 night in Feb 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Room was beautiful! Bar and lobby are gorgeous as well!
Stayed 1 night in Jan 2025

10/10 Excellent

Allison

Stayed 1 night in Jan 2025

10/10 Excellent

Paolo, New York

Stayed 2 nights in Jan 2025

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, easy check in
Stayed 1 night in Jan 2025

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely gorgeous! We loved that there were so many bars and restaurants and activities to do within walking distance.
Stayed 1 night in Jan 2025

8/10 Good

mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, clean, need more lighting options in rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Heather

Stayed 2 nights in Jan 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jolene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not that there is anything wrong per se but definitely not an open and welcoming environment. If your are looking for a “business” hotel then this will be your jam but other Hotels we have stayed at are way more “normal” and friendly environments. The room itself was beautiful but not a place we will stay at again.
Stayed 1 night in Jan 2025