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Surety Hotel

4.0 star property

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Photo gallery for Surety Hotel

Minibar, in-room safe, individually decorated, individually furnished
Bar (on property)
Reception
Billiards
Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
206 6th Ave., Des Moines, IA, 50309
  • Des Moines Civic Center
    ‪7 min walk‬
  • 801 Grand
    ‪7 min walk‬
  • Science Center of Iowa
    ‪8 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for Two Queen Guestroom ADA

Minibar, in-room safe, individually decorated, individually furnished

Two Queen Guestroom ADA

10.0 out of 10
Exceptional
(5 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Minibar, in-room safe, individually decorated, individually furnished

Deluxe King

10.0 out of 10
Exceptional
(12 reviews)
  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Guestroom

Minibar, in-room safe, individually decorated, individually furnished

King Guestroom

9.4 out of 10
Exceptional
(53 reviews)
  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Guestroom

Minibar, in-room safe, individually decorated, individually furnished

Two Queen Guestroom

9.6 out of 10
Exceptional
(23 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Guestroom ADA

Minibar, in-room safe, individually decorated, individually furnished

King Guestroom ADA

10.0 out of 10
Exceptional
(8 reviews)
  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Surety King

Minibar, in-room safe, individually decorated, individually furnished

Surety King

9.6 out of 10
Exceptional
(12 reviews)
  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Fort Des Moines, Curio Collection by Hilton

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (880)
The price is $154
per night
$172 total
includes taxes & fees
Feb 19 - Feb 20
Hotel Fort Des Moines, Curio Collection by Hilton

About this property

Surety Hotel

4-star hotel in Downtown Des Moines
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space.
Surety Hotel offers 137 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 55-inch LED televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of 4 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2969 square feet (276 square meters) include conference space. This Des Moines hotel also offers a 24-hour fitness center, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge.

Surety Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mulberry Street Tavern - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Outdoor Courtyard - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Surety Coffee Shop - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per night)
  • Street parking available
  • Self parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Mulberry Street Tavern
  • Outdoor Courtyard
  • Surety Coffee Shop

Things to do

  • 24-hour gym
  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,969 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between noon and 2:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The property charges 2.68 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Self parking fee: USD 25 per night (in/out privileges)
  • Nearby parking fee: USD 25 per night (98 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between noon and 2:00 PM
  • Credit card charges are subject to a surcharge of 2.68 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Property is also known as

Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines

Surety Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 928 reviews
Rating 8 - Good. 120 out of 928 reviews
Rating 6 - Okay. 42 out of 928 reviews
Rating 4 - Poor. 19 out of 928 reviews
Rating 2 - Terrible. 19 out of 928 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the room itself were absolutely gorgeous.
Stayed 1 night in Oct 2024

10/10 Excellent

John, Minneapolis

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I love this property. The restaurant is great. The workout facility is great. I love working in the lobby.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shawnee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay! Incredibly friendly and attentive staff. Top-notch service. Wonderful coffee shop and avocado toast in the lobby and a great place to have a drink at night before you went upstairs to your room. Well, done
Stayed 3 nights in Oct 2024

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay in a well appointed hotel. Near restaurants & sites. Friendly staff. Problem with leaky shower door was attended to promptly. Good complimentary coffee in the lobby.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the character of the building and how it was furnished. Enjoyed all my interactions with staff. Friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Erick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid
My room was upgraded, had a nice view, the Surety hotel personnel were friendly and helpful. The mulberry tavern there has really steak & margaritas were great
View from my room
Stayed 5 nights in Oct 2024

10/10 Excellent

Gina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the nostalgic look and feeling!
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

nancy

Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel
Beautiful hotel and our room was great. Unfortunately the a/c in the room must be motion activated because we both woke up a few times in the night because it had gotten too warm in our room. Also, we were there at the same time as the Des Moines Marathon which made for a delay getting out of downtown. It would have been super helpful if the hotel had a map showing how to get around all of the road closures. Google Maps wasn't aware of the race.
Stayed 1 night in Oct 2024

2/10 Terrible

Jeffery

Liked: Cleanliness
Disliked: Property conditions & facilities
We liked: - the property was pet-friendly with wood-like floors. - the rolling cart in the ADA bathroom. - the friendly desk clerk We did not like: - the dim lights in the room. Needed extra lamps with bright bulbs - the smallness of the room - especially with a wheelchair - that the pocket door on the bathroom wouldn't stay closed, it kept rolling open - no ice, no room service, no laundry service - very poor parking situation that required walking outside by the criminal court building in a seedy area - very thin mattress on a platform bed - placing dogs in adjacent rooms where they could sense each other's presence throughout the night - ADA room with roll-in shower that had no shower seat - no way for a wheelchair user to hang clothes - only wall hook was in the bathroom behind furniture that a wheelchair-user could not reach. The hangers in the armoire were all too high for a wheel-chair user - small area rug in an ADA room. The rug kept getting caught in my wheels. The room was so filled with problems that we didn't attempt to rectify them. Instead we just got out of there as quickly as possible. And I made sure that the hosts of my conference knew to never use or recommend the Surety Hotel for their future attendees.
Stayed 2 nights in Oct 2024

8/10 Good

Kathleen

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed 1 night but while we were there, we had excellent service checking in. The rooms are fantastic and very well. Would definitely stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - Good Service, Good Food, Nice Rooms
Stayed 1 night in Oct 2024

6/10 Okay

Ravindra

Liked: Cleanliness, property conditions & facilities, room comfort
Basic Hotel
This hotel charged us $13.60 for a small bottle of water.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and engaging. We had our dog with us and they suggested a photo op in the courtyard with the hay and pumpkin all set up. It was a nice visit!
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff was great. Hotel was quiet. Room was clean. I’ll stay here the next time I’m in Des Moines.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in downtown
Stayed 1 night in Oct 2024

8/10 Good

Appanoose Rapids, Ottumwa

Stayed 2 nights in Sep 2024

6/10 Okay

Sergio

Business traveler
Liked: Cleanliness, property conditions & facilities
I asked the hotel to service my room and they did not. I reminded them later in the morning early afternoon to do so since they had not done so and it was still not cleaned or serviced.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cattarina, Truckee

Liked: Cleanliness, staff & service, property conditions & facilities
The place is absolutely beautiful! A designer gem
Stayed 1 night in Oct 2024