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Residence Inn Des Moines Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn Des Moines Downtown

Exterior
Property amenity
Lobby
Lobby sitting area
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
100 SW Water Street, Des Moines, IA, 50309
  • Science Center of Iowa
    3 min walk
  • Des Moines Civic Center
    5 min walk
  • Principal Park
    6 min walk
  • Des Moines, IA (DSM-Des Moines Intl.)
    24 min drive

Room options

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

37-inch TV with cable channels

Studio, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Staybridge Suites Des Moines Downtown, an IHG Hotel

Pool
Hot Tub
Breakfast included
Free WiFi
4.7 out of 5, Exceptional, (1005)
The price is $107
per night
$120 total
includes taxes & fees
Dec 8 - Dec 9
Staybridge Suites Des Moines Downtown, an IHG Hotel

About this property

Residence Inn Des Moines Downtown

3-star hotel in Downtown Des Moines
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a spa tub, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Residence Inn Des Moines Downtown offers 127 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Residence Inn Des Moines Downtown provides a spa tub and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 388 square feet (36 square meters) include conference space. This Des Moines hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Onsite parking is available (surcharge).

Residence Inn Des Moines Downtown is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 15 2024 to November 14 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 30 per accommodation, per stay
  • Service fee: 4.0 percent

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Aparthotel Des Moines Downtown
Residence Inn Des Moines Downtown
Residence Inn By Marriott Des Moines Downtown Iowa
Residence Inn Moines Downtown Aparthotel
Residence Inn Moines Downtown
Residence Inn Des Moines Downtown Iowa
Des Moines Downtown Des Moines
Residence Inn Des Moines Downtown Hotel
Residence Inn Des Moines Downtown Des Moines
Residence Inn Des Moines Downtown Hotel Des Moines

Residence Inn Des Moines Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 256 out of 446 reviews" "
Rating 8 - Good. 114 out of 446 reviews" "
Rating 6 - Okay. 33 out of 446 reviews" "
Rating 4 - Poor. 25 out of 446 reviews" "
Rating 2 - Terrible. 18 out of 446 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in the middle of renovations, but our rooms where far away from all the construction and did not have any effect on our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Christis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to down town. Walking around.
Stayed 2 nights in Aug 2024

10/10 Excellent

Darlys

Unacceptable in terms of house keeping, none, after asking repeatedly. Remodeling dust everywhere while eating breakfast, doors not shutting properly. Pool looked like milk. I was not happy overall
Stayed 3 nights in Aug 2024

10/10 Excellent

Rebecca

Traveled with group
Will be back!
Excellent check-in staff, great roomed, great location so close to everything downtown.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 min walk to ball park and places to eat.
Stayed 2 nights in Aug 2024

8/10 Good

Tanmai

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen and other amenities were good. I wish I could have a late check out. Breakfast was great with healthy options.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dragana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

4/10 Poor

Denise

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Never knew I would be in a handicapped room and carpet felt damp all over and next to train track
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Natalie D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank Arch!
Arch at reception was so helpful and patient. I was traveling with my 87 year old father and Arch helped me to make sure he was in a safe and comfortable room. He really saved me and my mental health! Much appreciated!
Stayed 2 nights in Jul 2024

2/10 Terrible

Pier

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The TV did not work and could not be fuxed, so we were moved to a construction floor. The swimming pool and spa were unavailable. The beautiful pastries on the site were actually muffins in plastic bags. "Sleeps 4" included a nice king bed and a pullout sofa with and extra thin mattress pad that came with a package of sheets. So really only a room for two. There were homeless people in the area, and two big blue dumpsters at the front door. All of this, plus $20 a day to park.
Stayed 4 nights in Jul 2024

10/10 Excellent

Chelsey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious & clean!!! Loved the set up of the room!
Stayed 2 nights in Jul 2024

8/10 Good

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Didn’t spend a lot of time there but it was nice
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Stayed 1 night in Jun 2024

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good river view and the room was spacious and complete. The stay was enjoyable. The only minor issue is that we could not check in until 3 pm.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Elayne

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Christine, MUSCATINE

Stayed 2 nights in May 2024

2/10 Terrible

Jeff

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible stay. Checked into a 85 degree room and had to be moved. The whole hotel lost power during the night and it got so hot. The whole third floor (where they had us stay) was under construction and a complete mess. No pool or hot tub. The elevator was not working. I took a video of it, as it was so bad. I don’t know what to say. But it was a huge disappointment for me.
Stayed 1 night in May 2024

8/10 Good

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was great. Hotel was pretty clean, but not perfect. Our first night, our AC hardly worked and the bed was rock hard, so we switched rooms. Second night was much better.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Staff is courteous. Didn't go swimming because the water was freezing cold, so please get that fixed. The coffee creamer in the hotel room was expired and when I poured it in the coffee, it was curdled. ( please check your expiration dates )
Stayed 1 night in Apr 2024