See all properties

Quality Inn & Suites Des Moines - Merle Hay Road

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

Lobby
Desk, iron/ironing board, rollaway beds, free WiFi
Indoor pool, sun loungers
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • Breakfast included
  • Air conditioning

Explore the area

Map
4995 Merle Hay Rd, Des Moines, IA, 50322
  • Merle Hay Mall
    ‪3 min drive‬
  • Drake University
    ‪8 min drive‬
  • Val Air Ballroom
    ‪9 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Sonesta Essential Des Moines

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.6 out of 5, Good, (1004)
The price is $75
per night
$87 total
includes taxes & fees
Mar 1 - Mar 2
Sonesta Essential Des Moines

About this property

Quality Inn & Suites Des Moines - Merle Hay Road

Hotel in Lovington
An indoor pool, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Quality Inn & Suites Des Moines - Merle Hay Road offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers an indoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Quality Inn & Suites Des Moines - Merle Hay Road has designated areas for smoking.

Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 250.00 per stay
  • Cleaning fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Quality Inn & Suites Des Moines - Merle Hay Road Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 243 out of 762 reviews
Rating 8 - Good. 263 out of 762 reviews
Rating 6 - Okay. 140 out of 762 reviews
Rating 4 - Poor. 56 out of 762 reviews
Rating 2 - Terrible. 60 out of 762 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Shirley

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Heather

Liked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We would not stay here again.
Stayed 1 night in Nov 2024

4/10 Poor

Aimee

Traveled with family
Disliked: Amenities, property conditions & facilities
Smelly
Stayed 1 night in Nov 2024

4/10 Poor

tom

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping forgot to clean part of our room. We notified housekeeping in the hallway, they then immediately came in and cleaned it. Staff was very professional and accommodating. Pillows and bed very soft and comfortable. Very impressed for the price!
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean
Welcomed when arrived. Very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk lady was awesome help,, a excellent place .
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Mitchell James

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The pool was closed, and the vending machines were expensive and only took cash. There was a huge hole in the middle of the room's bathroom door that was poorly patch and was a whole different color than the paint. Breakfast was good, room was clean.
Stayed 2 nights in Oct 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Nataliya

Liked: Cleanliness, staff & service
Good stuff, avoid swimming pool
Stayed 3 nights in Oct 2024

8/10 Good

Jodi

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was good except the first night, we didn’t have any cable. But it did get fixed the second day
Stayed 2 nights in Oct 2024

6/10 Okay

Regan

Disliked: Cleanliness
no
Stayed 1 night in Oct 2024

8/10 Good

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good over all!
Stayed 1 night in Oct 2024

6/10 Okay

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed there on 3 previous occasions with excellent results but stayed this time specifically to view a game and tv was out of order. Should have asked for a discount.
Stayed 1 night in Oct 2024

8/10 Good

Sahr

Liked: Cleanliness, staff & service, amenities
Good place
Stayed 1 night in Oct 2024

6/10 Okay

Joe E

Stayed 1 night in Oct 2024

4/10 Poor

Hazel P

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just ok didn't like the noise of other guest on the same floor i believe they are arguing in the middle of the night and very early in the morning/when we came outside the parking lot by the side it was pitch black not even 1 light was open because we wanted to leave at 6 am to put all our stuff out to the car we had to go to front offices and let them know finally the guy at the front office turn it on/ the whole floor on hallway was all an even and making noise.its just ok.
Stayed 1 night in Oct 2024

6/10 Okay

Erin

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Gina, Saint Ignatius

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for overnight on the road stay.
Stayed 1 night in Oct 2024

6/10 Okay

John

Traveled with family
Room was fine. Their charge for a dog was higher than what was stated on this site.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel the staff was very helpful and welcoming.
Stayed 1 night in Oct 2024

4/10 Poor

Nadine, North St. Paul

Traveled with family and small children
Liked: Cleanliness
Awoken at four am to a couple fighting loudly and physically outside our door. Tried to call front desk and phone wasn’t connected. Used my cell and the guy said he saw it on the cameras and that I could call cops if I wanted. He never did anything but watch the cameras so fifteen minutes more and they are now pounding on my door waking up my kids and so I called the cops.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Stayed 2 nights in Sep 2024