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Hyatt Place Des Moines/Downtown

3.0 star property

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Photo gallery for Hyatt Place Des Moines/Downtown

Relax in this stylish room with a large bed, comfortable sofa, and flat-screen TV.
Stunning hotel building with a classic design, featuring a brick facade and numerous windows.
Enter a stylish lobby with a digital display, Skywalk sign, and elevator.
Enjoy cooking in this well-equipped kitchen with wooden cabinets, stainless steel countertops, and a variety of appliances.
Cozy gathering space with a central fireplace, comfortable sofas, and a unique tile design.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
418 6th Avenue, Des Moines, IA, 50309
  • Iowa Events Center
    ‪5 min walk‬
  • Casey's Center
    ‪9 min walk‬
  • Principal Park
    ‪13 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

7.0 out of 10
Good
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (1 King Bed with Sofa Bed)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom (1 King Bed with Sofa Bed)

  • 590 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (With Sofa bed, Specialty)

Room, 1 King Bed, Corner (With Sofa bed, Specialty) | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Corner (With Sofa bed, Specialty)

9.2 out of 10
Wonderful
(5 reviews)
  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (With Sofa Bed)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (With Sofa Bed)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (With Sofa bed, Shower/Tub)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (With Sofa bed, Shower/Tub)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed (With Sofa Bed, High Floor)

42-inch flat-screen TV with satellite channels, TV

Room, 1 Queen Bed (With Sofa Bed, High Floor)

10.0 out of 10
Exceptional
(4 reviews)
  • 357 sq ft
  • Sleeps 6
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 King Bed & Sofabed, Roll-in Shower)

42-inch flat-screen TV with satellite channels, TV

Suite, 1 Bedroom, Accessible (1 King Bed & Sofabed, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (With Sofa bed, Roll-in Shower)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (With Sofa bed, Roll-in Shower)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (With Sofa bed)

42-inch flat-screen TV with satellite channels, TV

Room, 1 Queen Bed (With Sofa bed)

9.6 out of 10
Exceptional
(5 reviews)
  • 541 sq ft
  • Sleeps 6
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (With Sofa Bed, Roll-in Shower)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (With Sofa Bed, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (With Sofa Bed)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (With Sofa Bed)

9.0 out of 10
Wonderful
(63 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Des Moines/Downtown

3-star Des Moines hotel, connected to a shopping center in Downtown Des Moines
Along with an indoor pool, this smoke-free hotel has a 24-hour health club and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a 24-hour front desk, and express check-out.
Hyatt Place Des Moines/Downtown offers 93 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
Hyatt Place Des Moines/Downtown features an indoor pool and a 24-hour health club. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center and 3 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fireplace in the lobby, express check-out, and a front-desk safe. Onsite parking is available (surcharge).

Hyatt Place Des Moines/Downtown is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 30 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour health club
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 30 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hyatt Place Downtwn Hotel Moines
Hyatt Place Moines Downtwn Hotel
Hyatt Moines Downtwn Hotel
Hyatt Des Moines Des Moines
Hyatt Place Des Moines Downtwn
Hyatt Place Des Moines/Downtown Hotel
Hyatt Place Des Moines/Downtown Des Moines
Hyatt Place Des Moines/Downtown Hotel Des Moines

Hyatt Place Des Moines/Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 427 out of 1004 reviews
Rating 8 - Good. 256 out of 1004 reviews
Rating 6 - Okay. 162 out of 1004 reviews
Rating 4 - Poor. 87 out of 1004 reviews
Rating 2 - Terrible. 72 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, great breakfast
Stayed 1 night in Apr 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gina

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarfari was the clerk who check us in and she was wonderful. We asked for an eatery that was close. Tupelo Honey was excellent. Thank you
Stayed 1 night in Apr 2025

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Dorrian

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The elevators barely worked, only one did actually & the night staff was really bad. The front desk at night was useless
Stayed 1 night in Apr 2025

10/10 Excellent

Roxeine A.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tala

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

We were booked at a different hotel and when we got there we found out the hotel was in a horrible condition that we had to leave right away. Thankfully Hyatt Place had few available rooms. We were able to book the room and check in within less than 30 minutes. They were nice, welcoming, and made our stay comfortable. We weren't able to park in the garage for one night, and they took off the charge for that day. Thank you for everything!
Stayed 2 nights in Apr 2025

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Room comfort

Cold showers!

There was no hot water in the sink or shower. There was a dirty towel from the previous guest hanging on the back of the bathroom door and there was no bedding for the pull out sofa.
Stayed 2 nights in Apr 2025

2/10 Terrible

Mohammed

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

10/10 Excellent

Belano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 6 nights in Apr 2025

10/10 Excellent

Joey

Stayed 5 nights in Apr 2025

2/10 Terrible

thad

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Shannon

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was very dirty. Shower had a thick layer of dirt and there was some mold. The room was dusty and looked like it had not been cleaned for several months. The only positive about the hotel was the young lady that checked us in.
Stayed 1 night in Apr 2025

8/10 Good

Darlene

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Darlene

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , nice size room's, employees very nice helpful
Stayed 2 nights in Apr 2025

4/10 Poor

Abhay

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Not good anymore

Room condition was very bad.
Stayed 2 nights in Apr 2025

10/10 Excellent

Travis

Stayed 2 nights in Apr 2025

8/10 Good

Don

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and fairly quiet considering the downtown location. Given the location however, it would have been nice for breakfast service to start earlier than 6:30. When business travelers have 7 AM meetings, as many of us do, 6:30 AM for a service start does not give us enough time to eat and make it into the office.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Mary

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liked the first night so much I booked again!

I have to say that EVERYONE was so darn nice! I liked my stay so much that I booked a second day! Thank you Safari for being so kind and welcoming when I checked in and thank you to the very kind desk clerk that made sure I was booked the second day (it was about 630 in the morning on Wednesday). I forgot to get her name but she was so nice and got me all set up in the same room for another night!
Stayed 1 night in Apr 2025

4/10 Poor

Payton

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Ivana

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is old and dirty. The pictures of the property online are misleading. My first room had no hot water and there was a moldy bath mat in the shower. I was switched to a slightly better room, but it wasn’t great. The room had dingy window curtains and duvet, nasty looking toilet & shower, and scuffed up furniture. Do not stay here.
Stayed 4 nights in Mar 2025