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Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

Exterior
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
240 Jordan Creek Pkwy, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    4 min walk
  • West Glen Town Center
    4 min drive
  • UnityPoint Health - Methodist West Hospital
    6 min drive
  • Des Moines, IA (DSM-Des Moines Intl.)
    32 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool

Hyatt Place West Des Moines Jordan Creek

Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (1114)
The price is $119
per night
$133 total
includes taxes & fees
Dec 12 - Dec 13
Hyatt Place West Des Moines Jordan Creek

About this property

Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

West Des Moines hotel walkable to Jordan Creek Town Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel offers 99 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and an elevator. Complimentary self parking is available on site.

Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek

Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 593 out of 838 reviews" "
Rating 8 - Good. 182 out of 838 reviews" "
Rating 6 - Okay. 34 out of 838 reviews" "
Rating 4 - Poor. 17 out of 838 reviews" "
Rating 2 - Terrible. 12 out of 838 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
The hotel was clean and tidy. Breakfast was decent. My biggest complaint was they ran out of clean towels before we even checked in for the night. We had a group of six and only had 3 towels. They did not have any extra towels and there were no towels in the swimming pool. People were bringing their towels down to the front desk to have them wash them overnight so they would have towels in the morning. We were only staying one night so didn’t have any towels to wash…but did not have enough for everyone in our party to shower or go to the pool.
Stayed 1 night in Aug 2024

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, clean, comfy beds. Pool is a bit small.
Stayed 1 night in Aug 2024

4/10 Poor

Pamela V

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room smelled like dogs and there was dirty laundry in the bathroom when we got to our room.
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Stayed 1 night in Aug 2024

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet with lots of shopping around. Ice machines down. Ran out of items for breakfast. Food wasn't the best
Stayed 2 nights in Aug 2024

10/10 Excellent

Dina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

8/10 Good

Noaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hillary

Liked: Cleanliness, property conditions & facilities
Hotel stay was good except for loud fireworks going off at around 10:30pm.
Stayed 1 night in Aug 2024

10/10 Excellent

patrick or Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funeral
Over night stayed there
Stayed 1 night in Jul 2024

10/10 Excellent

Vonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just passing thru was convenient easy to find and staff were very welcoming.
Stayed 1 night in Jul 2024

8/10 Good

Amy

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness
Very nice hotel and friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Catherine

Stayed 1 night in Jul 2024

10/10 Excellent

Danya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Breakfast was ample. Good parking. Wonderful location... there is EVERYTHING within 10 minutes drive!
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family stay
Very nice property! The room had a nice big window which let in lots of natural light, making it feel bigger. Breakfast was average with the normal 2-3 hot items, waffle maker, and a number of cold options.
Stayed 1 night in Jul 2024

10/10 Excellent

Jared

Stayed 1 night in Jul 2024

10/10 Excellent

Grace

Stayed 1 night in Jun 2024

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for 2A 1C in 2 bed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly helpful. The room was clean and comfortable. We really appreciated how quiet our room was, especially when we were sleeping. We will definitely be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Jun 2024

8/10 Good

Dan

Stayed 1 night in Jun 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always very clean. Huge bathroom.
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property
Stayed 1 night in May 2024

4/10 Poor

Shelly

Stayed 1 night in May 2024