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Holiday Inn Express & Suites Des Moines Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Des Moines Downtown by IHG

Exterior
Indoor pool, sun loungers
Exterior
Egyptian cotton sheets, premium bedding, in-room safe, desk
Rainfall showerhead, free toiletries, hair dryer, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
333 SW 11th St, Des Moines, IA, 50309
  • 801 Grand
    ‪13 min walk‬
  • Principal Park
    ‪14 min walk‬
  • Science Center of Iowa
    ‪14 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Rainfall showerhead, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Staybridge Suites Des Moines Downtown by IHG

  • Pool
  • Hot Tub
  • Breakfast included
  • Free WiFi
4.7 out of 5, Exceptional, (1000)
The price is $254
per night
$285 total
includes taxes & fees
Feb 20 - Feb 21
Staybridge Suites Des Moines Downtown by IHG

About this property

Holiday Inn Express & Suites Des Moines Downtown by IHG

Hotel in Downtown Des Moines
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and a meeting room.
Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel offers 102 accommodations with safes and complimentary newspapers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Premium satellite television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel provides a spa tub and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Moines Downtown Hotel
Holiday Inn Express Moines Downtown Hotel
Holiday Inn Express Moines Downtown
Hotel Holiday Inn Express & Suites Des Moines Downtown
Holiday Inn Express & Suites Des Moines Downtown Des Moines
Holiday Inn Express Suites Des Moines Downtown
Holiday Inn Express Hotel
Holiday Inn Express
Express Moines Downtown
Holiday Inn Express Suites Des Moines Downtown
Holiday Inn Express Suites Des Moines Downtown an IHG Hotel
Holiday Inn Express & Suites Des Moines Downtown by IHG Hotel

Holiday Inn Express & Suites Des Moines Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 580 out of 834 reviews
Rating 8 - Good. 193 out of 834 reviews
Rating 6 - Okay. 30 out of 834 reviews
Rating 4 - Poor. 20 out of 834 reviews
Rating 2 - Terrible. 11 out of 834 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mickala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shuttle guy was great! Bed was a little hard it was alright
Stayed 1 night in Oct 2024

8/10 Good

Lydia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and no real complaints! Just had loud neighbors the first night that’s about it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bill

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful employees. Very clean and quiet. The hotel shuttle was such a nice benefit.
Stayed 2 nights in Oct 2024

10/10 Excellent

JULIE

Stayed 1 night in Sep 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!
Great place to stay if you are going to a concert at the amphitheater! Close to a Starbucks and to a great pizza place!
Stayed 1 night in Jun 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Every thing was wonderful and staff was awesome
Stayed 1 night in Sep 2024

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless… the shuttle is a great benefit with free airport transport.
Stayed 1 night in Sep 2024

6/10 Okay

Tamara

I
Stayed 3 nights in Sep 2024

10/10 Excellent

Gina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth, Blue Grass

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for going to the ballpark and there were plenty of options for dining.
Stayed 1 night in Sep 2024

8/10 Good

ADam

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dana

Traveled with family
Friendly staff, transportation available, clean, cheerful
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a baseball game at principal stadium. Great service and even shuttled is back and forth to the game. For free
Stayed 1 night in Sep 2024

10/10 Excellent

EDWARD J

Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Kind of a joke, the beds were fulls when they were advertised as queens. The hot tub was set at 95°, which doesnt qualify as a hot tub and should not be advertised as such. The staff claimed they didnt have the ability to adjust it. In fact the staffs ability to assist in any way was very underwhelming. On our second night there, we lost half of the tv channels and were told by the staff there was nothing they could do about it. The breakfast was by far the only acceptable amenity at this hotel. All in all, this was a highly overpriced joke of a hotel. 3/10.. will not be staying here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin, Prairie Village

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New place in a new mostly-residential area. Close to downtown, very nice comfortable room
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great. He was wonderful and very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Liked: Property conditions & facilities
The receptionist at the front desk was as pleasant as anyone can be.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Comfortable beds, clean bathroom, nice tub shower. Hotel is about a block from busy train tracks, we could hear the train horns occasionally throughout the night. We are pretty sound sleepers, so it didn’t bother us much. Breakfast was equal to other Holiday Inn Express, not bad and not great.
Stayed 1 night in Aug 2024