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Holiday Inn Express and Suites Urbandale, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express and Suites Urbandale, an IHG Hotel

Exterior
Indoor pool, open 6:00 AM to midnight, sun loungers
Exterior
Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, rollaway beds
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
8789 Plum Drive, Urbandale, IA, 50322
  • Merle Hay Mall
    7 min drive
  • Des Moines MEPS
    10 min drive
  • Val Air Ballroom
    10 min drive
  • Des Moines, IA (DSM-Des Moines Intl.)
    34 min drive

Room options

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (Communications, Accessible Tub)

Room amenity

Standard Room, 2 Twin Beds, Accessible (Communications, Accessible Tub)

  • 300 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites Des Moines/Urbandale

Pool
Breakfast included
Pet friendly
Parking included
4.5 out of 5, Wonderful, (352)
The price is $101
per night
$113 total
includes taxes & fees
Jan 8 - Jan 9
Hampton Inn & Suites Des Moines/Urbandale

About this property

Holiday Inn Express and Suites Urbandale, an IHG Hotel

Urbandale hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a spa tub. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express and Suites Urbandale, an IHG Hotel offers 93 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Urbandale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express and Suites Urbandale, an IHG Hotel provides a spa tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, a garden, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Holiday Inn Express and Suites Urbandale, an IHG Hotel is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to midnight
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Urbandale
Holiday Inn Express Urbandale
Urbandale Holiday Inn Express
Holiday Inn Express Urbandale Hotel
Holiday Inn Express Suites Urbandale

Holiday Inn Express and Suites Urbandale, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 435 out of 671 reviews" "
Rating 8 - Good. 168 out of 671 reviews" "
Rating 6 - Okay. 36 out of 671 reviews" "
Rating 4 - Poor. 14 out of 671 reviews" "
Rating 2 - Terrible. 18 out of 671 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and staff. Easy check-in. Clean room with plenty of space.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again.
The young man who checked us in was very accommodating as we had to change rooms. He said he was new and was very patient. He’s doing a great job! Great bed, very roomy. We were on the second floor king room. Tv easy to use. Clean. Great water pressure. Did I mention how clean everything was!
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and staff was incredibly helpful and friendly . Breakfast was delicious and always ready early. Would and will stay again next time I’m in Des Moines.
Stayed 3 nights in Aug 2024

6/10 Okay

Corey

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room has odor. Pool was cold. Staff working were great.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fine and very good value
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. The location was convenient to the highway, and room was comfortable. My only complaint is that the hotel was apparently understaffed in thhe food service area. One lady was attempting to keep the breakfast area stocked. There were long waits for basics like milk, and many items were out for long periods of time. Otherwise, our stay was perfect.
Stayed 1 night in Aug 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chilling in Urbandale!
Great hotel & staff were very friendly! Great location next to many food places within walking distance!
Stayed 1 night in Aug 2024

8/10 Good

Phil

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Registration was easy and quick.
Stayed 2 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot tub, breakfast and comfy beds! Highly recommend!
Stayed 1 night in Jul 2024

8/10 Good

Brittany

Stayed 1 night in Jul 2024

10/10 Excellent

phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. Bed was comfortable. Room was big and clean. Our thermostat qas not working right but we dealt with it. The breakfast was very good. Sraff was very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Joel P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was friendly and helpful. Plenty of restaurants close by. Hotel and rooms were clean!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well kept property. Breakfast was good. Parking well lit. Easy check in. Very nice toiletries. Huge TV. Plenty of working outlets. Staff nice and courteous.
Stayed 2 nights in Jul 2024

10/10 Excellent

CATHERIN A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clea and quiet. Great TV channel selection. The bed was very comfy. The bathtub/shower could use a no skid surface. It was slippery.
Stayed 3 nights in Jul 2024

10/10 Excellent

ANMOL PREET

Liked: Cleanliness, staff & service
m
Stayed 1 night in Jul 2024

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities
The front of the property needed attention. The landscape rocks were scattered, the trash can was full, and the lobby was messy. Our room, however, was very clean. But because the lobby wasn’t very inviting, I was worried.
Stayed 1 night in Jul 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience!
The hotel was exceptionally clean - the rooms are large and comfy. Bedding is great!
Stayed 2 nights in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024