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Hilton Garden Inn Des Moines West

3.0 star property

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Photo gallery for Hilton Garden Inn Des Moines West

King Bed Suite | Minibar
Bar (on property)
Lobby
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Breakfast available
  • Room service
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
205 South 64th Street, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪6 min walk‬
  • West Glen Town Center
    ‪19 min walk‬
  • Living History Farms
    ‪9 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪29 min drive‬

Room options

View all photos for One King Bed, Accessible

Minibar, laptop workspace, iron/ironing board, free WiFi

One King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Suite

King Bed Suite | Living area | 42-inch flat-screen TV with cable channels, TV, pay movies

King Bed Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Two queens

Two queens | Minibar, laptop workspace, iron/ironing board, free WiFi

Two queens

  • 403 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

Room, Accessible | Minibar, laptop workspace, iron/ironing board, free WiFi

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Two queens bedroom suite

Minibar, laptop workspace, iron/ironing board, free WiFi

Two queens bedroom suite

  • 533 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible

Suite, Accessible | Living area | 42-inch flat-screen TV with cable channels, TV, pay movies

Suite, Accessible

  • 533 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Minibar, laptop workspace, iron/ironing board, free WiFi

Deluxe Suite, 1 King Bed, Non Smoking

  • 602 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Minibar, laptop workspace, iron/ironing board, free WiFi

Suite, Non Smoking

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Standard

Minibar, laptop workspace, iron/ironing board, free WiFi

King Standard

  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Accessible

Minibar, laptop workspace, iron/ironing board, free WiFi

One King Bed, Accessible

  • 459 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Des Moines West

3-star West Des Moines hotel walkable to Jordan Creek Town Center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Des Moines West offers 176 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool and an indoor pool, Hilton Garden Inn Des Moines West provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This West Des Moines hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. An area shuttle within 5 mi and a shopping center shuttle are complimentary for guests. Onsite self parking is complimentary.

Hilton Garden Inn Des Moines West is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Hilton Garden Inn Des Moines West has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 11.95 for adults and USD 5.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center (10,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 11.95 for adults and USD 5.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Moines West
Hilton Garden Inn Moines West
Hilton Garden Inn Moines West Hotel West Des Moines
Hilton Garden Inn Moines West Hotel
Hilton Garden Inn Moines West West Des Moines
Hilton Garn Inn Moines West
Hilton Garden Des Moines West
Hilton Garden Inn Des Moines West Hotel
Hilton Garden Inn Des Moines West West Des Moines
Hilton Garden Inn Des Moines West Hotel West Des Moines

Hilton Garden Inn Des Moines West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 410 out of 712 reviews
Rating 8 - Good. 188 out of 712 reviews
Rating 6 - Okay. 58 out of 712 reviews
Rating 4 - Poor. 40 out of 712 reviews
Rating 2 - Terrible. 16 out of 712 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Bradley

Business traveler
Liked: Cleanliness

Horrible staff Horrible stay

Check in was fast but they didn't even ID me, I'm not sure but I think they have to ID upon check in. He was rude that I didn't "qualify" for two free bottles of water b/c I was just a "base line member". After checking the room out the bed was well past it's life expectancy and needs to be replaced and updated, very uncomfortable. Cleaning staff in the AM was loud and rude as well. Tried to open my door as I was getting ready for my day.
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and would stay here again with our dogs.
Stayed 1 night in Jan 2025

10/10 Excellent

Cari

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice!
Stayed 1 night in Oct 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Could have bigger pool towels.
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Traveled with family and small children
Great place!
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Stayed 1 night in Dec 2024

8/10 Good

CHRISTOPHER, dexter

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

jessica

Stayed 2 nights in Nov 2024

8/10 Good

Kellie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Responsive Service

Overall, it was okay for just two nights. Upon arrival, noticed mini refrig was not working-was unplugged. I plugged it in to find out was VERY NOISY - something was wrong. Called the front desk and gal said she'd try to check into it, but maintenance was on site the next day. Didn't hear from anyone...at some point i got a text from the hotel asking if everything was okay and I responded regarding the mini refrig & that remote batteries weren't working. By the time I got to my room at 5pm - it was swapped out, remote worked, and all was well! The bed/mattress was uncomfortable-hard. These are minor things IMO. Other wise all else was just great!
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service
I don’t know if the elevators have ever been vacuumed. I paid for breakfast through Expedia and was told I had to pay $14.99 per person. I said I already paid and was told I had to call Expedia which I did. They then called and explained I had already paid for it. I was given a voucher for one meal so my sister used it while I watched her eat.
Stayed 1 night in Oct 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Nov 2024

8/10 Good

Phoebe, Bondurant

Stayed 1 night in Nov 2024

10/10 Excellent

Cari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice and kids had a blast
Stayed 1 night in Oct 2024

8/10 Good

Le Anne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The room was comfortable. However, the bathtub faucet handle was falling off and I was unable to take a bath or shower.
Stayed 1 night in Oct 2024

4/10 Poor

LUKE

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Steven

Expensive (charge for breakfast, internet, and water bottles) and too much chlorine in pool.
Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was cleans and well maintained. Staff was friendly and very helpful. Only minus was kids running the halls and stomping on floor above us.
Stayed 1 night in Oct 2024

8/10 Good

Mitch

Stayed 1 night in Oct 2024

8/10 Good

Kendra

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Deanne

Housekeeping woke me up; phone rang 7 am two mornings and hung up; no comp breakfast; noisy
Stayed 4 nights in Oct 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

The room was cleaned and smelled wonderful. Bed and pillows were comfortable. Pool was warm and hot tub was good. We did breakfast in the morning with cooked to order omelets. I would definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024