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GrandStay Hotel & Suites

2.0 star property

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Photo gallery for GrandStay Hotel & Suites

1 bedroom, free WiFi
Reception
Indoor pool
Exterior
Suite (King Extended Stay, Private Bedroom) | Private kitchenette

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Air conditioning

Explore the area

Map
6215 Merle Hay Road, Johnston, IA, 50131
  • Des Moines MEPS
    ‪3 min drive‬
  • Merle Hay Mall
    ‪6 min drive‬
  • Drake University
    ‪12 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, free WiFi

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Two Queen Bed Extended Stay)

1 bedroom, free WiFi

Suite (Two Queen Bed Extended Stay)

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Extended Stay)

1 bedroom, free WiFi

Suite, 2 Queen Beds, Accessible (Extended Stay)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed (with Chair)

Executive Studio, 1 King Bed (with Chair) | 1 bedroom, free WiFi

Executive Studio, 1 King Bed (with Chair)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds | 1 bedroom, free WiFi

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (King Extended Stay, Private Bedroom)

Suite (King Extended Stay, Private Bedroom) | 1 bedroom, free WiFi

Suite (King Extended Stay, Private Bedroom)

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

AmericInn by Wyndham Johnston Des Moines

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (1010)
$162 nightly
The price is $162 total
includes taxes & fees
AmericInn by Wyndham Johnston Des Moines

About this property

GrandStay Hotel & Suites

Housekeeping is available on request.
GrandStay Hotel & Suites offers 76 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, GrandStay Hotel & Suites provides a hot tub and a 24-hour fitness center. Wired and wireless Internet access is available for a surcharge. A complimentary breakfast is offered each morning. Complimentary uncovered self parking is available on site.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 26.75 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 26.75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM

Property is also known as

GrandStay Hotel & Suites Hotel
GrandStay Hotel & Suites Johnston
GrandStay Hotel & Suites Hotel Johnston

GrandStay Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 213 out of 266 reviews
Rating 8 - Good. 33 out of 266 reviews
Rating 6 - Okay. 11 out of 266 reviews
Rating 4 - Poor. 6 out of 266 reviews
Rating 2 - Terrible. 3 out of 266 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paschian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Amazing stay. Staycation with my family for the weekend. Great guest service great double bed room. Everything works well in the room and was clean and cozy. Went for the pool and hot tub. Warm pool and hot tub was great. Will definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is only a few months old, and the staff was very friendly. It was located near major highway, and near a few restaurants on the edge of a quiet neighborhood. The common areas were clean, as well as the room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stop on my cross country road trip and it was well worth it. Bed was comfortable and the room was spotless. Will definitely stay again in the future.
Stayed 1 night in Dec 2024

8/10 Good

Lacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, good service.

Room and Bedding were clean and fresh. I am always happy w hard flooring vs. Carpets in a room so that was a key bonus for me. Pool and hot tub were clean and not over chemical laden. Breakfast room was clean w a decent selection. Check in and out was good, although I did ask about an early checkout and was told I was able to if needed BUT was not told there was a time constraint on this,.which hindered me getting a full refund for the night we didn'tstay. Still service was good. Hotel was very clean overall and service was very good overall. I will absolutely stay here again.
Stayed 3 nights in Feb 2025

6/10 Okay

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

The room heat was turned off, it was freezing upon check in. There was no remote for the tv. Key card didn’t work on outside door. Had to unplug a light that had no off switch. Pool was open until midnight - could hear everything from the second floor and couldn’t sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

Denise

Liked: Amenities
Quiet. Friendly and helpful staff. Beautiful new property. Will definitely return!
Stayed 1 night in Feb 2025

10/10 Excellent

Kyle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. The staff were Great and super friendly! Our room was clean and comfortable. The pool was FREEZING but we used the hot tub, it was also January in Iowa so it wasn’t that warm out.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gray hotel experience

The hotel staff was extremely friendly and helpful. Very clean and spacious. I would DEFINITELY stay there again.!
Stayed 3 nights in Jan 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Feb 2025

4/10 Poor

Amanda

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were very happy with our stay, until today we saw another charge on our card for our stay. I called and was told that they think we had a pet in our room, even though we did not, but they claim pet hair was found. We were in town for an event at the State Fairgrounds, and definitely had hair on us from that event, but our animals stayed at the fairgrounds and were never in the room. I wouldn’t have been so upset, but they didn’t even bother to reach out first before charging our card, despite having a valid phone number and email. Will definitely not be staying again if we come back for the same event next year.
Stayed 2 nights in Feb 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The lobby was very nice and comforting. Rooms were very clean. Some of the lights and outlets in the room didn’t work. On a positive note, the shades were great at blocking out light. The pool was warm and well kept. The hot tub would not turn on, and there was some sort of dirt or sediment in the bottom. Breakfast was pretty good. I enjoyed the omelette and waffles. The sausages tasted good but were very dry. They had some pastries sitting out uncovered near the coffee bar that were very dried out/inedible. They had some that were in packages as well, but I didn’t try those. The hotel was very quiet with plenty of parking.
Stayed 1 night in Feb 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Richard, Pleasant Hill

Traveled with partner
Liked: Staff & service, property conditions & facilities
Room was very spacious. Quiet, clean. No rod in the closet to hang clothes.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandra L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean
Stayed 2 nights in Jan 2025

4/10 Poor

Asjali

Liked: Property conditions & facilities
Disliked: Staff & service
It was alright.
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Jan 2025

10/10 Excellent

amari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just a nice place to stay clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay-recommended
Stayed 1 night in Feb 2025

10/10 Excellent

Irasemma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love it here
Stayed 1 night in Feb 2025

10/10 Excellent

Josh

a
Stayed 3 nights in Jan 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and spacious suite. Would definitely stay here again.
Stayed 1 night in Jan 2025