Embassy Suites Hotel Des Moines Downtown

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites Hotel Des Moines Downtown

Exterior
Reception
Exterior
Meeting facility
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service

Explore the area

Map
101 E Locust St, Des Moines, IA, 50309
  • Wooly's
    5 min walk
  • Des Moines Civic Center
    6 min walk
  • Hy Vee Hall
    10 min walk
  • Des Moines, IA (DSM-Des Moines Intl.)
    26 min drive

Room options

Basic Room, 2 Double Beds, Non Smoking

  • 530 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • 540 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Room, 1 King Bed, Corner

  • 541 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 530 sq ft
  • Sleeps 6
  • 2 Double Beds

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Corner

  • 543 sq ft
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed (Wellness, In-room air purification)

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

  • 540 sq ft
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 530 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 530 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, View

  • 530 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Custom)

  • 540 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 530 sq ft
  • Sleeps 6
  • 2 Double Beds

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About this property

Embassy Suites Hotel Des Moines Downtown

3.5-star hotel in Downtown Des Moines
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Weekday breakfast is free. Other amenities include a bar/lounge, a 24-hour business center, and WiFi in public areas. Housekeeping is available on request.
Embassy Suites Hotel Des Moines Downtown offers 234 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Des Moines hotel provides wireless Internet access for a surcharge. 37-inch LCD televisions come with premium satellite channels, pay movies, and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites Hotel Des Moines Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is available for a surcharge.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 11 square feet (1 square meters) include conference space. This Des Moines hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Embassy Suites Hotel Des Moines Downtown is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Liberty's - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Liberty's

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 11 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable/satellite channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Hilton mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Des Moines
Embassy Suites Hotel Moines Downtown
Embassy Suites Moines Downtown
Des Moines Embassy Suites
Embassy Suites Des Moines
Embassy Suites Hotel Des Moines Downtown Iowa
Embassy Suites Hotel Des Moines Downtown Hotel
Embassy Suites Hotel Des Moines Downtown Des Moines
Embassy Suites Hotel Des Moines Downtown Hotel Des Moines

Embassy Suites Hotel Des Moines Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 525 out of 1088 reviews" "
Rating 8 - Good. 241 out of 1088 reviews" "
Rating 6 - Okay. 137 out of 1088 reviews" "
Rating 4 - Poor. 119 out of 1088 reviews" "
Rating 2 - Terrible. 66 out of 1088 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the look of the hotel and the free breakfast and happy hour
Stayed 1 night in Sep 2024

8/10 Good

Eloy

Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great location
Nice hotel in a good location. The happy hour was great with food and 2 free drinks. The parking is not great - there’s a hump on the pavement by the keypad and my car got stuck on it. The car was alright but I was really nervous about damage. Great location!
Stayed 2 nights in Sep 2024

6/10 Okay

Patrick

Stayed 2 nights in Aug 2024

8/10 Good

Laurie, Omaha

Traveled with family
Liked: Cleanliness, staff & service
The staff at both the evening reception and morning breakfast worked very hard to ensure that a big crowd was taken care of quickly. We appreciated that. The room was dated -- not sure if they're even building this style of Embassy any longer -- but it was still clean. There is ample street parking around the hotel, not necessary to pay $ 20 to park in the hotel garage. I wasn't a fan of the person cleaning the (only!) lobby bathrooms during the very busy morning breakfast hours on Saturday. It was poor timing and took a long time.
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location within walking distance of lots of venues.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
It was a lovely property. We enjoyed the spacious room. The food was delicious and presented well. My only complaint was that the bed was hard and not very comfortable. The pillows as well were hard to sleep on.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

April

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed the weekend here to celebrate our elopement. We had top notch service, a clean room, and the breakfast is excellent! The room seems a little outdated as far as colors and furniture go, but the bed and pillows were very comfortable. I will say we asked for a riverview suite, and were given one, but I should have done my research because I didn't know the bridge was under construction! That's on me though, and the view was still great! I would suggest that if the hotel ever renovates the rooms, adding a bathroom fan and a shower door would really elevate it. We very much enjoyed our stay and will definitely be back!
Stayed 2 nights in Sep 2024

10/10 Excellent

Taylor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again if ever in the area. Kind of pricy but worth it.
Stayed 1 night in Aug 2024

4/10 Poor

Margaret

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were there for a concert and this hotel’s location was great. The reception area was fine, but the room was hideous. The grout in the bath was orange and all the furniture was old and banged up. The door was barely holding together and the pull out couch was awful. The people working there were nice, but very thankful we were only there one night.
Stayed 1 night in Sep 2024

6/10 Okay

Lindsay

Stayed 1 night in Sep 2024

8/10 Good

Robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

2/10 Terrible

Veronica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst Embassy Suites Hotel that I have ever stayed in. I had to change rooms two times. The room wasn't safe because the door did not lock. This hotel needs a TOTAL face lift.
Stayed 1 night in Sep 2024

8/10 Good

Ryan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
No parking that you didn’t have to pay for the rooms were very outdated the free drinks they gave you were warm and was told by a staff member that it’s not the first time they have heard that from other people vents in our room had mold growing on them over all they changed full price for a big name hotel and gave a motel quality room and accommodation
Stayed 2 nights in Sep 2024

4/10 Poor

Hillary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Terry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon check in to the room the AC unit was dripping water and floor was soaked. Room was dirty, bathroom moldy and rust on the ceiling. Looked like cereal was spilled in the corner and not vacuumed between guests. Spoke to front desk and she said she would talk to manager about a discount and would call me to let me know the decision but she never called me back. They did offer a $50 discount on my final bill. Various staff I spoke to complained about management and acknowledged understaffing and poor facilities. Said that they bank on people being nice to staff because they are on vacation instead of really complaining. They also know we will be forgiving because it is not the staffs fault. Overall seemed like staff was unhappy and sharing with customers. I really like Embassy Suites and the room size was perfect for my family. But the hotel is run down, smells and staff are unhappy. Sad to see a great chain not living up to the Hilton standards.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Julie

Traveled with group
The hotel wouldn’t let us check in on time according to our reservation. Then when we finally got to our room it stunk very strongly of cigarette smoke. They didn’t have another room to put us in, so they said they would come and spray the room. They never came by and the smell never got better.
Stayed 1 night in Sep 2024

10/10 Excellent

Tara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked me in last night was nice, pleasant, funny, and fantastic. What an asset to your hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Jodi

Stayed 1 night in Aug 2024