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Sonesta Essential Des Moines

2.0 star property

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Suite, Multiple Beds | Desk, soundproofing, iron/ironing board, rollaway beds
Exterior
Room, 1 King Bed, Jetted Tub | Desk, soundproofing, iron/ironing board, rollaway beds
Property amenity
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
4755 Merle Hay Road, Des Moines, IA, 50322
  • Merle Hay Mall
    ‪2 min drive‬
  • Drake University
    ‪8 min drive‬
  • Wells Fargo Arena
    ‪11 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, soundproofing, iron/ironing board, rollaway beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Desk, soundproofing, iron/ironing board, rollaway beds

Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Desk, soundproofing, iron/ironing board, rollaway beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Desk, soundproofing, iron/ironing board, rollaway beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, soundproofing, iron/ironing board, rollaway beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Desk, soundproofing, iron/ironing board, rollaway beds

Suite, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

Similar properties

Lobby

Quality Inn & Suites Des Moines - Merle Hay Road

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.8 out of 5, Good, (869)
$97 nightly
The price is $97 total
includes taxes & fees
Quality Inn & Suites Des Moines - Merle Hay Road

About this property

Sonesta Essential Des Moines

Hotel in Lovington
Along with coffee/tea in a common area, this hotel has a meeting room and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, ATM/banking services, and a banquet hall are onsite. Housekeeping is available on request.
Sonesta Essential Des Moines offers 150 air-conditioned accommodations with irons/ironing boards. Premium satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Sonesta Essential Des Moines has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 30 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay
  • Administrative fee: USD 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Inn Moines/Merle Hays Road Des Moines
Econo Lodge Moines/Merle Hays Road
Econo Lodge Moines/Merle Hays Road Des Moines
Econo Lodge Inn Moines/Merle Hays Road Des Moines
Econo Lodge Inn Moines/Merle Hays Road
Econo Lodge Moines/Merle Hays Road Des Moines
Econo Lodge Moines/Merle Hays Road
Hotel Econo Lodge Inn & Suites - Des Moines/Merle Hays Road
Econo Lodge Inn & Suites - Des Moines/Merle Hays Road Des Moines
Econo Lodge Inn Suites Des Moines/Merle Hays Road
Econo Moines Merle Hays Road
Sonesta Essential Des Moines Hotel
Sonesta Essential Des Moines Des Moines
Sonesta Essential Des Moines Hotel Des Moines
Econo Lodge Inn Suites Des Moines/Merle Hays Road

Sonesta Essential Des Moines Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 317 out of 1012 reviews
Rating 8 - Good. 298 out of 1012 reviews
Rating 6 - Okay. 181 out of 1012 reviews
Rating 4 - Poor. 101 out of 1012 reviews
Rating 2 - Terrible. 115 out of 1012 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Stayed 1 night in Feb 2025

8/10 Good

Kimberly

Stayed 1 night in Oct 2024

6/10 Okay

Sheila

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

4/10 Poor

Tanya

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
People living at this hotel. Very sketchy. There was freezing rain and they did not take care of the parking lot. It was a sheet of ice and people were slipping left and right. Hotel was not clean. Beds were comfortable. Smelled like pot throughout the hotel. Nicer hotels close by. Pay the extra money for one of those.

6/10 Okay

Tanya

Disliked: Cleanliness, property conditions & facilities
Old, not taken care of. One of those hotels that has people living there. Strange people coming and going. Pay the extra money and stay somewhere else!
Stayed 1 night in Feb 2025

10/10 Excellent

Whitney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice staff, free wifi, and room was clean. AMAZING prices and value. We didn't stay for breakfast but there wasn't much options. Still would definitely recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Brittany, Des Moines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Amenities
The gentleman that checked me in yesterday was absolutely wonderful. Very friendly people that work there. The room was exceptionally clean and the bed was really comfortable. The only downside to the visit was that the vending machines for the soda either didn't work or they gave you the wrong soda when you push the button and the laundry facility was not operational other than that it was a wonderful stay and I will be staying there again in the future.
Stayed 1 night in Jan 2025

6/10 Okay

Melvin D

Business traveler, Traveled with partner
Nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced , friendly staff
Stayed 1 night in Jan 2025

2/10 Terrible

Victor

Stayed 1 night in Dec 2024

6/10 Okay

Melynda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

nick

Stayed 3 nights in Dec 2024

6/10 Okay

Taylor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
We booked a 3 Queen room with LOTS of space. We will definitely come here again!
Stayed 1 night in Dec 2024

2/10 Terrible

Gloria

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Save your money, stay somewhere else

The whole building smelled like weed. The sheets, the curtains, everything smelled terrible. The sheets had a LOT of long black hairs in between. I am pretty sure they were not washed after the last guest. Extremely dirty overall.
Stayed 1 night in Dec 2024

10/10 Excellent

Daquane

Stayed 5 nights in Nov 2024

4/10 Poor

Taylor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Dirty property. Room smelled like tobacco smoke.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Fairly run down and Shabby

Fairly run down and shabby. Slop on some paint, don't mask anything off, you get the idea. Leave your socks on and don't get too close to the linens, might want to remove them and use your own just in case.
Stayed 1 night in Dec 2024

10/10 Excellent

Maribel

Stayed 3 nights in Nov 2024

10/10 Excellent

Andie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a newly renovated property. In fact, if you look the location up on a map it still says an old hotel name. Our rooms were very nice and clean. Only a few small things that I am assuming will get done in time- no tissues in the room, no place for a towel by the sink. Otherwise the room was spacious and comfortable. Their breakfast was really good (standard) breakfast fare. The lobby is obnoxiously warm, but they have a door leading directly outside from there which is why the heat is up so high. The staff was absolutely wonderful to me and my team. They were incredibly helpful when Expedia messed up our reservation and helped us to fix it. My only complaint is that there was a persistent marajuana odor in the building and it permeated into the rooms. Unfortunately this is the norm now at hotels, so I can't blame the hotel for it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

When we arrived, the gentleman at the check-in desk was extremely nice and helpful. When taking the luggage into my room the door closed with the key cards inside the room, when I went to the reception desk, he quickly made me new cards with a smile on his face. I was made to feel welcome through both the check-in process and obtaining a new key card. The room was clean and comfortable. The provided breakfast had both hot and cold food options.
Stayed 1 night in Dec 2024