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Sonesta Simply Suites Des Moines

2.0 star property

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Photo gallery for Sonesta Simply Suites Des Moines

Full-size fridge, microwave, stovetop, dishwasher
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Laundry room
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • Pet friendly
  • Air conditioning
  • Kitchen

Explore the area

Map
7625 Office Plaza Dr N, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪3 min drive‬
  • Mercy Medical Center West Lakes
    ‪4 min drive‬
  • UnityPoint Health - Methodist West Hospital
    ‪4 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 782.8 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 782.8 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Suite, 2 Queen Beds (One Bedroom Suite - Two Queens)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Suite, 2 Queen Beds (One Bedroom Suite - Two Queens)

  • 498 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 782.8 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • 498.2 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 498.2 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 Queen Bed (Studio)

  • 498.2 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Des Moines

West Des Moines hotel close to Jordan Creek Town Center
This hotel features a 24-hour fitness center, a snack bar/deli, and self parking. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Sonesta Simply Suites Des Moines offers 98 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Parking is available onsite for a surcharge.

Sonesta Simply Suites Des Moines has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 5 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel MOINES
Candlewood Suites MOINES
Candlewood Suites - Des Moines Hotel West Des Moines
Candlewood Suites West Des Moines
Candlewood West Des Moines
West Des Moines Candlewood Suites
Candlewood Suites Moines Aparthotel West Des Moines
Candlewood Suites Moines Aparthotel
Candlewood Suites Moines West Des Moines
Sonesta Sutes Des Moines
Candlewood Suites Des Moines
Sonesta Simply Suites Des Moines Hotel
Sonesta Simply Suites Des Moines West Des Moines
Sonesta Simply Suites Des Moines Hotel West Des Moines

Sonesta Simply Suites Des Moines Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 342 out of 695 reviews
Rating 8 - Good. 213 out of 695 reviews
Rating 6 - Okay. 69 out of 695 reviews
Rating 4 - Poor. 36 out of 695 reviews
Rating 2 - Terrible. 35 out of 695 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
Not exceptional but a good value
The property is more outdated than portrayed by the photos, however, I did notice some nice renovations inside the room. These included a modernized bathroom and television. Unfortunately several of the outlets in my room were not functioning, including the TV’s. It was an unconventional check-in as I wasn’t able to enter the lobby until I utilized the phone at the entry way to speak to a staff member. The staff member was very polite, professional, and helpful. The parking lot was not lit up as I would have preferred. Overall, the property was drab but a good price value. And a nice, safe location just down the road from Jordan Creek Mall.
Stayed 1 night in Nov 2024

10/10 Excellent

Kiki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jonathan

Traveled with family
Liked: Cleanliness, staff & service
Good for the price
Stayed 1 night in Nov 2024

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Camala, Hoskins

Traveled with group, Business traveler, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Cynthia, Clinton

Stayed 2 nights in Sep 2024

8/10 Good

Joyce, Clarinda

Disliked: Cleanliness
Nice space. Needs some TLC. Not a bad stay overall.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jozef

Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Audrey

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Front desk staff was amazing. The place was extremely outdated and dirty. No vents in the bathroom and photos were a bit misleading.
Stayed 2 nights in Oct 2024

10/10 Excellent

JULIE J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. Bed was kind of lumpy and air conditioner eratic.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathryn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my favorite place to stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice clean establishment, the staff was friendly and very helpful checking in, we have stayed a couple of times and it has been a good experience each time.
Stayed 1 night in Oct 2024

4/10 Poor

Ashley

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

8/10 Good

Melvin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Judy

Traveled with family
Disliked: Amenities
The woman at check in was very helpful and sweet. The only thing that was very different was having to pay 5 for parking. I do a lot of traveling and I have never had to pay a parking fee in the lot of the hotel you’re staying at. But overall I had a great experience
Stayed 1 night in Oct 2024

4/10 Poor

Ashley

Business traveler
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
I had a reservation on this hotel on September throughout Hotels.com for 1 night. When I got there with my daughter ( we were traveling from Colorado to New Hampshire) the guy at the front desk said the computer was down and that he couldn’t let us stay. I said : listen already paid , just give a key, but he said NO, he couldn’t . So I had to find another hotel in the middle of night. When I asked for my refund with Hotels.com they denied. They said they do not remember the incident. They kept my money. Even the costumer service from hotels.com couldn’t believe it. nice job. You are a great manager. I have a suggestion: call an exterminator, when we were seating in your front desk sofa trying frantic to find another hotel for the night we saw cockroaches walking at the front lobby floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Front desk attendant was a super nice!
Stayed 1 night in Oct 2024

10/10 Excellent

Richard, Oak Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very friendly staff kitchen was very well equipped; additional items are on display and available on main floor. Will stay here again. Good price!
Stayed 1 night in Oct 2024