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Hotel Amenities

Property Features

Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 5-star property consist of a business center, a meeting room, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1765 square feet (164 square meters) include conference space. This luxury hotel also offers spa services, a library, and a terrace. For a surcharge, the property provides an area shuttle within 8 km and an airport shuttle (available on request). Limited complimentary onsite parking is available on a first-come, first-served basis.

Songtsam Retreat at Shangri-La - MGallery Collection is a smoke-free property.

  • Barbecue grill(s)
  • Library
  • Picnic area
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Grocery/convenience store
  • Tours/ticket assistance
  • Year Built - 2009
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Limo or town car service available
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Computer station
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Conference space size (meters) - 164
  • Spa services on site
  • Area shuttle (surcharge)
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference space size (feet) - 1765
  • Gift shops or newsstand
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 72
  • Number of floors - 2
  • Number of buildings/towers - 24
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Fireplace in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds
  • DVD player

Room Amenities

Songtsam Retreat at Shangri-La - MGallery Collection offers 72 accommodations with DVD players and free minibar items. Accommodations offer separate sitting areas. Select Comfort beds feature down comforters. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • DVD player
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • HDTV
  • Free WiFi
  • Free wired internet
  • Down comforter
  • Sleep Number by Select Comfort mattress
  • TV size: 32
  • TV size measurement: inch
  • Rainfall showerhead
  • Free cribs/infant beds
  • Minibar (stocked, free items)
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Number of bathrooms - 1

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Tibetan Resturant - Overlooking the garden, this restaurant serves breakfast and lunch.

Western Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only.

Library Lounge Bar - Onsite bar.

24-hour room service is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 92 per person
  • Airport shuttle fee: CNY 150 per vehicle (one way)
  • Rollaway bed fee: CNY 380 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard.

Service animals are allowed

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 380 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Hotel Names

  • Songtsam
  • Songtsam Retreat
  • Songtsam Retreat Hotel
  • Songtsam Retreat Hotel Shangri-La MGallery Collection
  • Songtsam Retreat Shangri-La MGallery Collection Hotel Deqin
  • Songtsam Retreat At Shangri-La Hotel Shangri-La County
  • Songtsam Retreat Shangri-La MGallery Collection Deqin
  • Songtsam Retreat MGallery Collection Hotel
  • Songtsam Retreat MGallery Collection
  • Songtsam Retreat Shangri MGal
  • Songtsam Retreat at Shangri-La - MGallery Collection Hotel
  • Songtsam Retreat at Shangri-La - MGallery Collection Deqin
  • Songtsam Retreat at Shangri-La - MGallery Collection Hotel Deqin

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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