Shangri-La Resort, Shangri-La

4.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Shangri-La Resort, Shangri-La

Lobby
Exterior
Porch
Property amenity
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Hot Tub
  • Pool
  • Gym
  • Breakfast available

Explore the area

Map
No. 1, Chicika Street, Jiantang Town, Deqin, Yunnan, 337009
  • Diqing Culture Expo Center
    12 min walk
  • Ganden Sumtseling Monastery
    20 min walk
  • Guishan Park
    4 min drive
  • Gyalthang (DIG-Diqing)
    11 min drive

Room options

Deluxe Room, 2 Twin Beds

  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 2 Twin Beds, Garden View

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed, Garden View

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • 926 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Garden View

  • 463 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Garden View

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room - Garden-View

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Executive Garden View King Room

  • Sleeps 2
  • 1 Queen Bed

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

Executive Garden View Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Garden-view Double Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room (2 beds)

  • Sleeps 2
  • 2 Twin Beds

Deluxe Garden-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Shangri-La Resort, Shangri-La

4.5-star Shangri-La hotel with bar/lounge
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and 2 coffee shops/cafes are onsite.
Shangri-La Resort, Shangri-La offers 228 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate dining areas. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include designer toiletries and hair dryers.

This Shangri-La hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
In addition to a full-service spa, Shangri-La Resort, Shangri-La features an indoor pool and a spa tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business center. Event facilities measuring 20667 square feet (1920 square meters) include conference space. This Art Deco hotel also offers a fitness center, a sauna, and a terrace. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Shangri-La Resort, Shangri-La is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Lodger's Lounge - This bar serves light fare only.
Shambala Lounge - Overlooking the pool and garden, this bar serves light fare only. Happy hour is offered. Open daily.
Hot Spot - Overlooking the garden, this diner specializes in Chinese cuisine and serves dinner only. Open daily.
Ani's Kitchen - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
香苑 - This fine-dining restaurant specializes in Chinese cuisine and serves dinner only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 135 per person
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Ani's Kitchen
  • Hot Spot
  • Lodger's Lounge
  • Shambala Lounge
  • 香苑

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 20,667 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 135 per person
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hylandia Shangri Hotel
Hylandia Shangri Shangri-La
Hylandia Shangri
Hylandia Shangri-La Hotel Shangri-La
Hylandia Shangri-La Hotel
Hylandia Shangri-La Shangri-La
Hylandia Shangri-La
Shangri-La Resort Shangri-La Deqin
Shangri-La Shangri-La Deqin
Shangri Resort, Shangri Deqin
Shangri-La Resort, Shangri-La Hotel
Shangri-La Resort, Shangri-La Deqin
Shangri-La Resort, Shangri-La Hotel Deqin

Shangri-La Resort, Shangri-La Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 23 out of 41 reviews" "
Rating 8 - Good. 8 out of 41 reviews" "
Rating 6 - Okay. 6 out of 41 reviews" "
Rating 4 - Poor. 2 out of 41 reviews" "
Rating 2 - Terrible. 2 out of 41 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, room comfort
Very pleasant stay because of the hotel staff
The amazing staff more than made up for the hotel’s aged look and feel. I really had a very comfortable and happy time staying in the hotel that could surely do with a makeover.
Stayed 5 nights in Nov 2023

2/10 Terrible

Verified traveler

Traveled with group
Liked: Property conditions & facilities
Disliked: Room comfort
Not a 5 Star Hotel
I traveled around the world a lot and have stayed in many 5 stars hotel. This was not even closed to that.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally good
In general the hotel is good, location and staff especially. The two areas that require some sort of improvement are room air-conditioning and the quality of available food, especially breakfast, both very disappointing.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Awesome (and expensive) property. Staff was exceptionally helpful. Great property to stay on at least one trip to Shangri-La.
Stayed 6 nights in Sep 2019

10/10 Excellent

Tadeusz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Addison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent food options and wonderful staff.
Stayed 3 nights in Dec 2019

10/10 Excellent

Tiong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with our stay
Comfortable room, friendly staff. There is an oxygen room for guest who have high attitude sickness To rest. The Chinese restaurant serve nice food and with reasonable price. My husband was having high attitude sickness, the hotel staff was so nice to offer him porridge and milk to help him feel better.
Stayed 1 night in Nov 2019

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room
Highly recommend for a stay at Shangri-la. Great location and I would stay there again anytime.
Stayed 1 night in Aug 2019

6/10 Okay

Evelyn

Liked: Staff & service
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is so comfortable to stay there and the breakfast is very delicious.
Stayed 3 nights in Apr 2019

10/10 Excellent

WENG SOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, as to be expected of a Shang. Comfortable room, knowledgeable and friendly staff, and great breakfast spread. Nothing to complain about. You pay for what you get, no unpleasant surprise and this is certainly well within our expectation. We wandered around the hotel vicinity, within 5 mins walk, discovered a local market around the corner that is truly fascinating, If you have 1 hour to spare, worth exploring!
Stayed 1 night in Mar 2019

10/10 Excellent

Chiao Chiao

Shangri-la lived up to its name.
We had a really wonderful stay. The hotel is mmaculately clean and beautiful. The staff were really helpful and efficient.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained hotel in a good location
Good location and short walk to the old town. Room was clean and well maintained. It was also a nice touch that the room came with a humidifier as the air was rather dry in Shangri-La. Service was good except during breakfast when we had to try a few times to get the staff attention as they were all busy clearing tables (possibly rushing for lunch prep since we were down for breakfast later).
Stayed 1 night in Jun 2018

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel in Shangrila
I believe it's the best hotel in Shangrila. The service is good, hotel is very beautiful, room is very good, clean. You won't find other hotel like Hylandia in Shangrila
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Not the usual Shangrila!
Hotel is pretty big n nicely renovated but very short of staff, walked into hotel with no bell captain service, only one staff manning reception desk
Stayed 1 night in Jun 2017

10/10 Excellent

Tang Chun Sing, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shangri-la in Shangri-la.
Checked in and out fast and seamless. Friendly and courteous staff. The decorations and designs of the hotel unique and befitting of the region it is located. The heating facility in the room brought much comfort in this cold region. Complimentary breakfast though had limited choice was quite good and delicious. Plentiful surrounding amenities and quite easy to hail a taxi to area of interest.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable stay at Shangrila hotel in Shangrila
We stayed at Hylandia for 2 days in Jan and enjoyed our stay there very much. A cosy and comfortable stay at hotel matters a lot at high altitude and freezing weather and Hylandia has definitely exceeded our expectation. I love the artistic decoration throughout every corner of the hotel including the lobby, lounge, corridor and interior design of the hotel room. The buffet meal and hotpot dinner being served in the hotel was great and being offered at a very reasonable price. Our departing flight from Diqing was in late evening and the hotel kindly accommodated a late checkout and offered free transfer to the airport. Would definitely recommend Hylandia if anyone want to stay in the Shangrila downtown area where it is close to the DuKeZong ancient town and Songzanlin temple (around 15 min car ride).

6/10 Okay

Long Thiam

Liked: Cleanliness
Overall condition is good, but, not a up to date hotel, opened since 2015, but facility is considered old. Need some effort to bring up the facility. Bath tub also not working.
Stayed 1 night in May 2024

10/10 Excellent

Ai Sin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shangri-La Hotel in Shangri-La
This is a very premium Shangri-La experience in Shangri-La. Love the stay of this hotel. This hotel is also located at a strategic location.
Stayed 1 night in Dec 2023

10/10 Excellent

Chenguang, Upland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality and service
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
到香格里拉当然一定要入住香格里拉大酒店啦!! 果然五星级的酒店服务超棒,当初自己在订房的时候疏忽订到了吸烟房,当下打电话与酒店联系的时候麻烦他们帮我备注有更改成非吸烟房,结果入住当天才知道当天满房,所以帮我们升等到亲子的非吸烟房,而且房间还特地放了一个帐篷,小孩开心极了,晚上挑战自己一个人入睡成功,爸爸妈妈也难得一觉好眠。谢谢酒店的贴心
Stayed 1 night in Sep 2020

6/10 Okay

Veronica

Liked: Staff & service
Stayed 5 nights in Jul 2020