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Hilton Garden Inn Shangri-La

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Shangri-La

Reception
Exterior
Reception
LCD TV
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Breakfast available

Explore the area

Map
No. 144 Changzheng Avenue, Deqin, Yunnan, 674400
  • Songzanlin Scenic Area
    11 min walk
  • Diqing Culture Expo Center
    2 min drive
  • Ganden Sumtseling Monastery
    3 min drive
  • Gyalthang (DIG-Diqing)
    14 min drive

Room options

View all photos for Room, 1 King Bed, Smoking, Mountain View

Premium bedding, free minibar items, in-room safe, desk

Room, 1 King Bed, Smoking, Mountain View

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Smoking (High Floor)

Twin Room, Smoking (High Floor) | Premium bedding, free minibar items, in-room safe, desk

Twin Room, Smoking (High Floor)

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Smoking

Deluxe Room, 1 King Bed, Smoking | Premium bedding, free minibar items, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking

  • 409 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Room, 1 King Bed, Accessible, Smoking | Premium bedding, free minibar items, in-room safe, desk

Room, 1 King Bed, Accessible, Smoking

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking (High Floor)

Premium bedding, free minibar items, in-room safe, desk

Room, 1 King Bed, Smoking (High Floor)

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Premium bedding, free minibar items, in-room safe, desk

Room, 1 King Bed, Smoking

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Smoking, Mountain View

Twin Room, Smoking, Mountain View | Premium bedding, free minibar items, in-room safe, desk

Twin Room, Smoking, Mountain View

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom, Smoking

LCD TV

Junior Suite, 1 Bedroom, Smoking

  • 560 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Smoking

Premium bedding, free minibar items, in-room safe, desk

Twin Room, Smoking

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Smoking, Mountain View

Premium bedding, free minibar items, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking, Mountain View

  • 538 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Smoking

Deluxe Suite, 1 Bedroom, Smoking | Premium bedding, free minibar items, in-room safe, desk

Deluxe Suite, 1 Bedroom, Smoking

  • 689 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn Shangri-La

3.5-star Shangri-La hotel with 1 restaurants, connected to a shopping center
Along with a restaurant, this hotel has a 24-hour health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a microwave in a common area.
Hilton Garden Inn Shangri-La offers 233 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 2012 square feet (187 square meters) include conference space. This business-friendly hotel also offers a 24-hour health club, tour/ticket assistance, and complimentary newspapers in the lobby. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hilton Garden Inn Shangri-La has designated areas for smoking.

Full breakfasts are available for a surcharge.
Garden Grille - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: CNY 98 to 100 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Grille

Things to do

  • 24-hour health club
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,012 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Built in 2002
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 200 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CNY 98 to 100 per person
  • Rollaway bed fee: CNY 200 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Garden Inn Shangri-La Hotel Deqin
Hilton Garden Inn Shangri-La Hotel Deqin
Hilton Garden Inn Shangri-La Deqin
Hotel Hilton Garden Inn Shangri-La Deqin
Deqin Hilton Garden Inn Shangri-La Hotel
Hilton Garden Inn Shangri-La Hotel
Hotel Hilton Garden Inn Shangri-La
Hilton Garden Inn Shangri La
Hilton Garden Shangri La Deqin
Hilton Garden Shangri La Deqin
Hilton Garden Inn Shangri-La Hotel
Hilton Garden Inn Shangri-La Deqin
Hilton Garden Inn Shangri-La Hotel Deqin

Hilton Garden Inn Shangri-La Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 8 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.2/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chenglu

Stayed 1 night in Aug 2024

6/10 Okay

Andrey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Average
This is a type of hotel you should not anything special from. No in-room dining after 9pm. The breakfast selection was relatively poor, and it was very cold in the breakfast room (don't forget your coat!).
Stayed 1 night in Dec 2020

8/10 Good

Alan d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room Clean and big enough for couple We have 2 rooms - and locate just beside each others (excellent) 1 double and another one twin - as our request
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great New Hotel
A new, clean and comfortable hotel with spacious rooms and bathroom. The location is great with eateries, pharmacies, convenience stores a street away. Walking time to Old town is around 25 mins. The buffet dinner at the hotel is great. We paid RMB78 for a hot pot buffet dinner during our stay, excellent value!
Stayed 2 nights in May 2018

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Okay
Way too cold in the common areas, particularly the restaurant where all the staff and guests wear winter coats inside. Better written information on the restaurant etc would be appreciated by English speakers.

4/10 Poor

Ester

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Buona struttura ma staff non adeguato. Da evitare
Struttura piacevole e ben arredata. Purtroppo il personale non è in grado di mandare avanti in maniera appena accettabile l albergo. Nessuno parla inglese tranne una sola impiegata presente solo la mattina. Appena arrivati sotto una pioggia torrenziale il taxi non è potuto entrare davanti l albergo perché l area di transito era ostruita dalle auto dei clienti cinesi e non sono venuti ad aiutarci con i bagagli e ci siamo letteralmente bagnati. Il ristorante è molto scadente il personale non parla inglese. La struttura è invasa da esclusivamente da famiglie cinesi urlanti e il personale non fa nulla per far rispettare la quiete dei clienti. Da evitare purtroppo
Stayed 2 nights in Aug 2024

4/10 Poor

Li Hsuan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不會再入住
比我們晚入住的中國旅行團，吵鬧的不像話，反應服務中心多次，處理了將近二個小時，最後竟然是要安靜規矩的我們換房，而對吵鬧的中國人束手無策，非常令人生氣。
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店地理位置好
Stayed 1 night in Mar 2019

8/10 Good

lalala, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
香格里拉市内にある外資系のホテル ホテルはロビーや内装がチベット風でとても素敵でした。 ただ ホテルをエキスペディアで予約する際に徳欽とホテル名の横にあり、徳欽にあるホテルと思って予約してしまい徳欽についてから実は香格里拉にあると分かりとても困りました。 徳欽の表記は、予約の際に混乱を招くので香格里拉にして欲しいです。
Stayed 2 nights in Dec 2018

10/10 Excellent

zian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Chin Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得入住
酒店裡面沒有放濕機，乾燥得很，到處都是靜電。 床很舒服，提供的洗漱用品都很好用，還給我們延遲退房

10/10 Excellent

KACHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好，清潔。
Stayed 1 night in Mar 2018