Tru By Hilton Denver Downtown Convention Center

2.5 star property

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Photo gallery for Tru By Hilton Denver Downtown Convention Center

Exterior
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Free daily buffet breakfast
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
801 15th Street, Denver, CO, 80202
  • Colorado Convention Center
    ‪4 min walk‬
  • Denver Center for the Performing Arts
    ‪4 min walk‬
  • Paramount Theater
    ‪6 min walk‬
  • Denver, CO (DEN-Denver Intl.)
    ‪31 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Denver Downtown Convention Center

Hotel in Downtown Denver
Along with a bar/lounge, this hotel has a snack bar/deli and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, an arcade/game room, and a front-desk safe. Housekeeping is available on request.
Tru By Hilton Denver Downtown Convention Center offers 176 air-conditioned accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

3 meeting rooms are available. This Denver hotel also offers an arcade/game room, a front-desk safe, and an elevator. Onsite parking is available (surcharge), along with a car charging station.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 56 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 56 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Denver Downtown Convention Center Hotel
Tru By Hilton Denver Downtown Convention Center Denver
Tru By Hilton Denver Downtown Convention Center Hotel Denver

Tru By Hilton Denver Downtown Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1014 out of 1721 reviews
Rating 8 - Good. 370 out of 1721 reviews
Rating 6 - Okay. 165 out of 1721 reviews
Rating 4 - Poor. 88 out of 1721 reviews
Rating 2 - Terrible. 84 out of 1721 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anand

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained property. Friendly staff. Wonderful breakfast included. Wish room service stopped more often.
Stayed 4 nights in Oct 2024

10/10 Excellent

John, Greeley

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodations were adequate and staff was friendly and professional. Easily walkable to our entertainment and dining destinations. Complimentary breakfast was excellent. Mattress platform wasn't secured to the base--rocked and made noise each time getting in and out of bed. Carpet in hallway outside of room door looked like there was some kind of spill (food?) that wasn't cleaned up during our stay.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Richard J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet and comfortable. The hot water was almost immediate which is a plus when it's so cold outside. And the breakfast is more than adequate. I was impressed with how well the staff could replenish the bacon, eggs, potatoes, and french toast with so many guests in less than 30 seconds. Top notch operation.
Stayed 2 nights in Nov 2024

6/10 Okay

kathy, Delray Beach

Business traveler
Liked: Cleanliness, staff & service
The room had no drawers, no closet door, etc. Everything in the room is open. I found myself hiding my dirty laundry back in my suitcase as there was nowhere to put it where I wasn’t looking at it all the time. There was no surface to open up my garment bag so it remained in the floor and I had to kneel down to go through it. Just weird room furnishings-or lack thereof.
Stayed 3 nights in Oct 2024

10/10 Excellent

Josselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, great location.
I’ve stayed here in the past, but I skipped the last couple years because The last two times I stayed all the elevators weren’t working, which caused quite a wait. Glad to report this time they were all working. I like this hotel. It’s centrally located, they have a good breakfast and are very clean for the most part. On this trip, there were some hairs left in the shower that kind of grossed me out, but it was what it was. Like most housekeepers, they are probably overwork and underpaid. I took the train into the city from the airport, but if I would’ve drove, I’d probably would not stayed here. $56 a night for park is crazy.
Stayed 3 nights in Oct 2024

10/10 Excellent

LUISA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were doing construction in front of the building so it was a little difficult to drive but everything was in walking distance so it didn't make a difference..
Stayed 2 nights in Jul 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gordon

Stayed 2 nights in Oct 2024

10/10 Excellent

Persephone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, Room was clean and was incredibly cute. Areas were nicely decorated and stocked, Bar was closed for my stay but the area itself looked very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Theater trip
Quiet hotel near convention center and Performing Srts Center
Stayed 1 night in Oct 2024

8/10 Good

Janice

Business traveler
Liked: Cleanliness, staff & service
Liked: The room was very clean, staff was very nice, great shower and lighting in bathroom. Very convenient to Convention Center where my event was held within walking distance. Disliked: Pillows were the worse, absolutely no support. My neck hurt and popped every morning. Toilet ran constantly and filled with hot water. It was like a steam bath on my bottom every time I used it. Have never experienced this before. Breakfast was not good.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sylva

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pretty good, decent price, breakfast was good. Hot coffee in the morning. Beds could have been a little more comfortable, but otherwise a good choice for a downtown stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

tyler

Stayed 3 nights in Sep 2024

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the coffee and tea bar that they had 24/7
Stayed 4 nights in Oct 2024

8/10 Good

Kaelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Krista

Liked: Cleanliness
Disliked: Staff & service
No impressed
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Evan

Stayed 1 night in Sep 2024

10/10 Excellent

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well run, efficient hotel with friendly staff and simple but nice rooms.
Stayed 3 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great stay, except it was a little noisy from the street noise. I would recommend this place.
Stayed 1 night in Oct 2024