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Best Western Plus Castle Rock

2.5 star property

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Photo gallery for Best Western Plus Castle Rock

Lobby
Suite, 1 King Bed, Balcony, Mountain View | 1 bedroom, desk, laptop workspace, blackout drapes
1 bedroom, desk, laptop workspace, blackout drapes
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Breakfast included
  • Gym
  • 24/7 front desk

Explore the area

Map
595 Genoa Way, Castle Rock, CO, 80109
  • Outlets at Castle Rock
    ‪9 min walk‬
  • Metzler Ranch Community Park
    ‪2 min drive‬
  • Red Hawk Ridge Golf Course
    ‪4 min drive‬
  • Denver, CO (APA-Centennial)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Mountain View

Suite, 1 King Bed, Balcony, Mountain View | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Balcony, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Mountain View (with Sofabed)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Refrigerator & Microwave, Mountain View (with Sofabed)

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Denver South - Castle Rock by IHG

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.6 out of 5, Wonderful, (934)
The price is $96
per night
$110 total
includes taxes & fees
Feb 20 - Feb 21
Holiday Inn Express & Suites Denver South - Castle Rock by IHG

About this property

Best Western Plus Castle Rock

Castle Rock hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area. Housekeeping is available on request.
Best Western Plus Castle Rock offers 69 accommodations with coffee/tea makers and hair dryers. 27-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Castle Rock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus Castle Rock provides a spa tub and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a library, coffee/tea in a common area, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Plus Castle Rock is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Library
  • Spa tub

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Best Western Castle Rock
Best Western Inn Castle Rock
Best Western Plus Castle Rock Hotel
Best Western Plus Castle Rock
Castle Rock Best Western
Best Western Inn Suites of Castle Rock
Best Western Plus Rock Rock
Best Western Plus Castle Rock Hotel
Best Western Plus Castle Rock Castle Rock
Best Western Plus Castle Rock Hotel Castle Rock

Best Western Plus Castle Rock Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1002 reviews
Rating 8 - Good. 275 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Staff & service, property conditions & facilities
Ideal location
Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect 👍
Stayed 2 nights in Oct 2024

2/10 Terrible

Brandon

Liked: Room comfort
Disliked: Staff & service
They steal your money beware!
First of all Susan at check in was very rude. She was demanding an incidentals hold of $50 on a card. I told her that there’s nothing about that on the website I booked it on as well as Im a gold member with Hotels.com and should not have to pay an incidentals hold. She threatened to cancel the reservation if I did not give her a card. She promised that it was just a temporary hold and would not affect my balance however immediately $50 came out of my checking account. They took two days to give me the $50 back and then this morning 10/25 $50 came out again and overdrafted me again. I’ve called the front desk and the managers not there and they don’t know when she will be in. On top of that there is a $59 fee for late checkout which I have never heard of at any hotel. And lastly there were people running after midnight at the property and slamming doors and then most of the hot breakfast was cold and crunchy.
Stayed 1 night in Oct 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice property. Generous breakfast.
Stayed 6 nights in Oct 2024

8/10 Good

shirlene, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the Quiteness
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable and quiet. A first floor room with my elderly pet was great because we did not have to climb stairs (he refuses to get on an elevator). This is the second time I’ve stayed here and I will definitely return.
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa, Thornton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a volleyball tournament nearby. Enjoyed free breakfast and hot tub.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Dana, Pueblo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Traveled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Paul

Traveled with family
Liked: Staff & service
Disliked: Amenities
One of the two rooms reeked of smoke. Showers etc all a bit run down. A couple of mediocre restaurants nearby.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brandon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and breakfast
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Richard

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

6/10 Okay

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Comfortable. Very Noisy from I 25.
Stayed 1 night in Sep 2024

10/10 Excellent

Yazan

Stayed 2 nights in Aug 2024

10/10 Excellent

Rafe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Deidra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet place to stay. Just driving through to get home and stopped here for a night. We’re going to stay 2 nights but decided to stay the extra night in Albuquerque… mistake! It was so much cleaner and peaceful here in Castle Rock! Will definitely stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Lawrence

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

Sungjun

Stayed 1 night in Sep 2024

10/10 Excellent

Lyal

Liked: Cleanliness, staff & service, property conditions & facilities
Great area.
Stayed 3 nights in Aug 2024