4/10 Poor
David, Boerne
Traveled with family
Aug 28, 2024
Disliked: Staff & service, amenities, property conditions & facilities
Property has a quaint charm about it in the rock walls and mountain views. Main areas have a 30-40's vibe about them. Rooms appear to be overall clean, there has not been a deep clean done in quite some time. Lots of curtains and drapes, which were dusty. The coffee pot in our room was extremely dirty and had not been cleaned in a long time, not something I would utilize nor was there a way to clean it up. There are not drinks for food on the property, if you want anything you will have to bring it in with you. There are vending machines on the property, they do not work, will take your money and give nothing back. Never met anyone on the property, when we checked in, had to call the number on the door and was told that I needed to read the email sent the week prior to get front door code and code to bedroom. We never had breakfast there, saw 2 guys fixing breakfast there the first morning we were there at about 8:00am in the morning, there were 2 coffee pots on the counter space, neither was on. Never saw anyone on the second day. There is a radio that plays music in the walls somewhere, did not hardly get any sleep during the 2 nights we were there. For the $300 a night paid, it was most defiantly not worth the cost.
David
Stayed 2 nights in Aug 2024