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Prime Plaza Suites Sanur - Bali

4.0 star property

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Photo gallery for Prime Plaza Suites Sanur - Bali

2 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
In-room safe, blackout drapes, iron/ironing board, free WiFi
32-inch flat-screen TV with cable channels, TV
32-inch flat-screen TV with cable channels, TV
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Spa
  • Room service

Explore the area

Map
Jalan By Pass Ngurah Rai 83, Denpasar, Bali, 80228
  • Sanur Beach
    ‪12 min walk‬
  • Sanur Night Market
    ‪15 min walk‬
  • Sindhu Beach
    ‪16 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪24 min drive‬

Room options

View all photos for 3 Bedrooms Suites with Loft

32-inch flat-screen TV with cable channels, TV

3 Bedrooms Suites with Loft

  • 1776 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 2 Double Beds and 2 Twin Beds

View all photos for Suite, 3 Bedrooms (Kids Eat Free for age up to 12 yo)

Free toiletries, hair dryer, slippers, towels

Suite, 3 Bedrooms (Kids Eat Free for age up to 12 yo)

  • 1507 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 603 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms (Free Upgrade 2 Bedroom Suite Balcony)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms (Free Upgrade 2 Bedroom Suite Balcony)

  • 1195 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Balcony (Kids Eat Free for age up to 12 yo)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Balcony (Kids Eat Free for age up to 12 yo)

  • 1292 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Kids Eat Free for age up to 12 yo)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms (Kids Eat Free for age up to 12 yo)

  • 1195 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • Resort view
  • 1195 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms, Balcony

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 3 Bedrooms, Balcony

  • Resort view
  • 1507 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Suite, 2 Bedrooms, Balcony

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Balcony

  • Resort view
  • 1292 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Loft, 3 Bedrooms (Kids Eat Free for age up to 12 yo)

32-inch flat-screen TV with cable channels, TV

Loft, 3 Bedrooms (Kids Eat Free for age up to 12 yo)

  • 1776 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 2 Double Beds and 2 Twin Beds

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About this property

Prime Plaza Suites Sanur - Bali

4-star Denpasar aparthotel close to Sanur Beach
Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and a restaurant. Free WiFi in public areas, a free area shuttle, and a free beach shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and an electric kettle.
Prime Plaza Suites Sanur - Bali offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Denpasar aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Prime Plaza Suites Sanur - Bali features a full-service spa, 2 outdoor swimming pools, a waterslide, and a fitness center. The aparthotel offers a restaurant. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This family-friendly aparthotel also offers a children's pool, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Prime Plaza Suites Sanur - Bali is a smoke-free property.

Prime Plaza Suites Sanur - Bali has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Beach

  • Beach nearby
  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Reflexology
  • Swedish massages
  • Thai massages
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Car rental

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Free children's club
  • Playground
  • Supervised activities for children (surcharge)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Dining table
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 400,000 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Supervised activities for children
  • Waterslide

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 buildings
  • 4 floors
  • 84 units
  • Access via exterior corridors
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used for contact tracing and is required to access the property’s common areas.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 400000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Paradise Suites Hotel Sanur Plaza
Prime Plaza Suites Sanur Bali Aparthotel Denpasar
Sanur Plaza Paradise
Sanur Plaza Paradise Suites
Sanur Plaza Suites
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali
Sanur Paradise Plaza Suites Aparthotel
Paradise Plaza Suites Aparthotel
Paradise Plaza Suites
Prime Plaza Suites Sanur Bali Aparthotel
Prime Plaza Suites Sanur Bali Denpasar
Prime Plaza Suites Sanur Bali
Sanur Paradise Plaza Suites
Prime Plaza Suites ur Bali np

Prime Plaza Suites Sanur - Bali Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 491 reviews
Rating 8 - Good. 176 out of 491 reviews
Rating 6 - Okay. 50 out of 491 reviews
Rating 4 - Poor. 6 out of 491 reviews
Rating 2 - Terrible. 6 out of 491 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Great family hotel
Stayed 2 nights in Apr 2025

8/10 Good

Franklin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed the pool area and the food and the drinks. The staff were incredibly friendly and helpful. There are lots of activities for children and an expansive games area. The slide is pretty good for a hotel and will entertain the kids for a while at least. Short walk to the centre of Sunur where there are heaps of shops and cafes etc.
Stayed 7 nights in Apr 2025

8/10 Good

William James van

Traveled with family
Liked: Cleanliness, amenities
Great for families and great pool options for cooling off
Stayed 10 nights in Apr 2025

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the friendly, laid back atmosphere. The hotel was an easy walk to the main street in Sanur where there was more than enough restaurants to choose from.
Stayed 4 nights in Apr 2025

8/10 Good

Kosta

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Amber, Henderson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The people are awesome.
Stayed 10 nights in Mar 2025

8/10 Good

Darren

Stayed 3 nights in Mar 2025

10/10 Excellent

Jillian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort for those with kids. Kids club and pools are staffed by friendly people who genuinely love interacting with the kids. Only downside is the distance from the beach - although only a 10-15min walk by adults, it’s challenging to walk with small kids on the busy roads which are shared by cars, scooters, motorcycles and pedestrians.
Stayed 6 nights in Feb 2025

8/10 Good

May

Liked: Cleanliness
Good for children
Stayed 6 nights in Dec 2024

8/10 Good

Kristy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic value for money. Really great for families. The suites and facilities make it really exceptional value for money.
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, property conditions & facilities
A little more expensive in the resort for food/drinks than o hers we stayed at.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yi

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly, rooms are spacious, we had a good time here
Stayed 5 nights in Dec 2024

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were lovely and accommodating. The room was amazing, clean and large. The pools and facilities were excellent.
Stayed 2 nights in Oct 2024

8/10 Good

Gabe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great family friendly hotel. Rooms are huge, staff are amazing & friendly. Our housekeeping staff did many different towel animals each day which the kids loved & also played some elf on the shelf style pranks with their other soft toys, which was also a hit to come back to each day. Good large pool & decent sized water slide & kids pool area with a small playground. Various games in kids club, a PS4, small indoor area for toddlers. Hotel is older but clean & looks to be going through a refurb in small stages. Pillows aren't great, tv reception is poor & the air conditioning works well but being an older style unit developed a strong musty type smell that got progressively worse. Overall, a reasonably priced, family friendly hotel that shouldn't be confused for a 5 star property. Location is a 5 minute walk to main street, another 10 mins to beach & another 10 mins to markets & Icon shopping centre. Plenty of cheap transport options via hotel as well as free shuttle bus.
Stayed 8 nights in Oct 2024

10/10 Excellent

Melanie

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Resort was great, kids pool and slide kept kids happy but there were still activities in adults pool. Always fresh, clean towels available. Having to remember breakfast vouchers was only annoying.
Stayed 7 nights in Oct 2024

6/10 Okay

Jo ann

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Starting to show its age now. Staff are still lovely.
Stayed 7 nights in Oct 2024

8/10 Good

Zoe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. Rooms are massive and well appointed. Every thing and more that you could possibly need. Kids club was fantastic, kids loved the activities and being able to rejoin us when they wanted. Pool is lovely and lots of space. Bar was great. Area is quiet around hotel but only 10 min walk to lots of dining options.
Stayed 7 nights in Oct 2024

10/10 Excellent

kalju

Liked: Cleanliness, property conditions & facilities
Loved it
Stayed 4 nights in Oct 2024

6/10 Okay

Rebecca

Traveled with family and small children
Liked: Amenities
The pool areas, reception etc were lovely, food was good. Rooms were large - living and bedrooms. The bathrooms were tiny and made it really awkward when trying to bathe children or move around in which was unusual given the size of the rest of the spaces. They also both hand lingering smells in them. Location was ok but nothing to rave about given its away from the beach area.
Stayed 4 nights in Oct 2024

8/10 Good

Natalie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great for families but a bit expensive.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good to stay and would recommend
Stayed 6 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, room comfort

A family oasis

We couldn’t have been more impressed with our stay Every member of staff was accommodating and friendly The rooms were spacious although pillow options could have been better The pool area / kids club / dining room all magnificent The in hotel prices were fair and food options and drinks were great Even though the resort on a main road traffic noise in the hotel was minimal A quieter area than others fantastic for families
Stayed 12 nights in Aug 2024

8/10 Good

KRISTY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facility, service and food. Great kids area and excellent kids club. Kids loved the waterslide, playing soccer with staff, and the magician. Spent a whole day at the pool and they were never bored. Be mindful of the long walk to the beach, shops and restaurants. There is a courtesy bus but it was not in the timeframe that suited us. Room was stunning.
Stayed 3 nights in Sep 2024