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The Metropolitan Hotel and Spa New Delhi

5.0 star property

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Photo gallery for The Metropolitan Hotel and Spa New Delhi

Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers
3 restaurants, breakfast served
Property entrance
Couples treatment rooms, hot tub, steam room, body treatments
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
Bangla Sahib Road, Connaught Place, New Delhi, Delhi N.C.R, 110 001
  • Gole Market
    ‪6 min walk‬
  • Gurudwara Bangla Sahib
    ‪10 min walk‬
  • Laxminarayan Temple
    ‪17 min walk‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪33 min drive‬

Room options

View all photos for Club Room

Down comforters, minibar, in-room safe, desk

Club Room

  • 302 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, desk

Deluxe Room

  • 302 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living room | 32-inch LED TV with cable channels, TV

Suite, 1 King Bed

  • 650 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Room Only)

Down comforters, minibar, in-room safe, desk

Superior Room (Room Only)

  • 302 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

The Metropolitan Hotel and Spa New Delhi

5-star hotel in Connaught Place
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
The Metropolitan Hotel and Spa New Delhi offers 178 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a steam room.
NeoVeda Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
In addition to a full-service spa, The Metropolitan Hotel and Spa New Delhi features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, 3 meeting rooms, and limo/town car service. Event facilities measuring 6500 square feet (604 square meters) include conference space. This luxury hotel also offers a hot tub, a steam room, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours), a shopping center shuttle, and a bus station shuttle. Complimentary covered self parking and covered valet parking are available on site.

The Metropolitan Hotel and Spa New Delhi has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Sakura Japanese Restauran - Overlooking the garden, this fine-dining restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Chutney Indian Restaurant - Overlooking the garden, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Zing Restaurant - This coffee shop serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 1,000 for adults and INR 1,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chutney Indian Restaurant
  • Sakura Japanese Restauran
  • Zing Restaurant

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Highchair
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 6,500 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Composting
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1000 for adults and INR 1000 for children
  • Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Metropolitan New Delhi
Metropolitan Hotel New Delhi
Metropolitan New Delhi
Metropolitan New Delhi Hotel
New Delhi Metropolitan
New Delhi Metropolitan Hotel
The Metropolitan Delhi Delhi
The Metropolitan Hotel Spa New Delhi
The Metropolitan Hotel and Spa New Delhi Hotel
The Metropolitan Hotel and Spa New Delhi New Delhi
The Metropolitan Hotel and Spa New Delhi Hotel New Delhi

The Metropolitan Hotel and Spa New Delhi Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 447 out of 1007 reviews
Rating 8 - Good. 293 out of 1007 reviews
Rating 6 - Okay. 140 out of 1007 reviews
Rating 4 - Poor. 65 out of 1007 reviews
Rating 2 - Terrible. 62 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mohammad

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Ayaz

Liked: Cleanliness, staff & service
Nice hotel, good location with friendly staff, too noisy and could hear water and drainage pipes every time someone was using bathroom on other floors. Struggled to sleep.
Stayed 1 night in Nov 2024

6/10 Okay

Heenal

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Will never use this hotel ever again due to some of the staff being not attentive and rude. 1. When we checked in, the reception guy that was dealing with us, got us to wait whilst attending another customer whom is currently staying at the hotel and attended to his query. These are all European or English people. 2. A few of the canteen staff were only attentive to the Europeans and didn’t care if we needed more coffee or drinks but table next to us got asked constantly. 3. We had to leave at 7am for a tour and ask the receptionist can we come in 15 minutes early to get a coffee and fruit before we left and he said he can’t do that, then asked him if they could pack something for us and he said no. 2 days later another couple got all they packed breakfast for their tour. Have spoken to the manager and he seems nice and apologetic which was nice but never again this hotel and puts me off Delhi.
Stayed 4 nights in Oct 2024

6/10 Okay

Monica

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pre Covid-19, when in Delhi we used to always stay at this hotel. It was a 'no tip hotel' which made things quite easy for us. This time when we entered it seemed like a completely different hotel. We were disappointed at the size of the room. The hotel has lost its class and charm. The ergonomics in the bathroom were odd. Breakfast Buffet wasn't that good. The buffet was placed in a disorganised manner. Staff were helpful and friendly. Our TV did not work from day one, and the telephone too. Only two devices were allowed on the wifi which made things a bit difficult. What was further disappointing was that they charged us 6000 rupees plus tax for delayed check out. The hotel is located in a very convenient area. Access to many attractions and shopping is easy. It was generally quite clean as well.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ramiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good experience staying in this hotel. Very clean room, fruits an cookies were provided at the room daily. Excellent food at the restaurante and very good attention at the bar. Highly recommended.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mr Vijay Kumar

Stayed 8 nights in Sep 2024

8/10 Good

Surjeet

Liked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

KETANKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Oct 2024

8/10 Good

Ashok Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Manmeet

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Renu

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Thumbs down, won’t recommend.
So as a lover of nature and someone who believes in sustainability - I was fairly unhappy as the windows of my room won’t open and there was no fan inside. The entire hotel was centrally air conditioned with little room for maneuver. I actually ended up staying at a friend’s eventually since I felt suffocated inside the whole time. I wonder if they leave the rooms shut during winter and rainy season too - I find that a colossal waste of resources. The staff told me it’s the regulations to keep windows sealed but not sure. What I found appalling was the complete absence of women from the staff - not a single lady in the entire waiting or reception staff. On my brief stay, I also met another tourist who yelled racists slurs in the lobby in front of the entire staff and nobody did anything to contain that. I feel the hotel runs only because of location but otherwise has little of value to add to the stay. I won’t recommend it at all.
Stayed 2 nights in Sep 2024

6/10 Okay

Sumeet

Disliked: Property conditions & facilities
Breakfast was very average and nothing to appreciate
Stayed 1 night in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kavita

Liked: Property conditions & facilities, room comfort
Amazing
Quick check in. Lovely welcome drink. Room upgraded. Lovely spacious rooms. Cleaning was exceptional. Big pool, working gym. Staff go out of their way to help you. Delicious breakfast with so many options. Thank you for a wonderful stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Niraj

Business traveler
Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

Harpriya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We entered and the lobby smelled of sewage. Our bedrooms had 2 water bottles. When we asked for one more complimentary one the declined. Even though we are paying 3 guest rate!
Stayed 1 night in Sep 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Average hotel, room was fine although it was noisy from the adjacent road. Take ear plugs, it’s not well insulated, you can hear dogs barking and we were on the 8th floor. Housekeeping man super happy and friendly. Gym/fitness area is poorly equipped, also has carpet flooring which was pretty gross, wasn’t clean. Had massages which were good. Had a swim in the pool which was fine but not a relaxing place to relax beside, but it is central Delhi. Breakfast decent.
Stayed 2 nights in Sep 2024

8/10 Good

Ankur Rajendra, Scarborough

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
No prior information of what is chargeable and what is not.
Stayed 2 nights in Sep 2024

8/10 Good

Jaswinder

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 2 nights in Sep 2024

8/10 Good

Jatin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Neil

Business traveler
Liked: Cleanliness
Not Good Value/Wifi problems
I booked this hotel on the recommendation of a colleague. The hotel is ok, a little old, but the room was in clean and in good condition. There were two drawbacks. 1. I could not get my PC to log onto the wifi no matter how I tried. The wifi system logon is a little cranky - not like other hotels now. My cellphone did log on but the PC did not. 2. The food and drink is too expensive - not good value for money. Will not stay there again
Stayed 1 night in Sep 2024