2/10 Terrible
Anmol
Dec 9, 2024
Disliked: Cleanliness, staff & service, amenities
- Arrived at the hotel at 4:30 am and was asked if I wanted to drink anything and then was charged 500rs for a small glass of juice. (That’s how about how much it costs for me to go to the airport to hotel)
- Then was told to come back at 7 am to check in. I checked in at 7 am and then was charged an early check in fee when I was not told that prior.
- I received a dirty room with yellow walls, shower head and other parts of the shower head that were dirty.
- The room was cold. Thermostat and heater didn’t work.
- I was charged extra for a transportation service that I was not aware of and I never got my money back.
- terrible customer service from DMs (deputy managers)
Anmol
Stayed 4 nights in Dec 2024