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Crowne Plaza Hotel New Delhi Okhla by IHG

5.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Hotel New Delhi Okhla by IHG

Outdoor pool
Meeting facility
Banquet hall
Minibar, in-room safe, desk, laptop workspace
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym

Explore the area

Map
Plot No. 1, Community Centre, Okhla Phase 1, New Delhi, Delhi N.C.R, 110020
  • Indraprashtha Apollo Hospital
    ‪6 min drive‬
  • Lotus Temple
    ‪6 min drive‬
  • ISKCON Temple
    ‪7 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Business Lounge Access

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Smoking

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room

View from room

Premium Room

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Luxury Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Luxury Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Business Lounge Access (Top Floor)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Business Lounge Access (Top Floor)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access (Top Floor)

View from room

Standard Room, 1 King Bed, Business Lounge Access (Top Floor)

  • 387 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access

Suite, 1 Bedroom, Club Lounge Access | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Business Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Top Floor)

Shower, hair dryer, bathrobes, towels

Suite, 1 Bedroom (Top Floor)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Shower, hair dryer, bathrobes, towels

Suite, 1 Bedroom, Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Smoking

Shower, hair dryer, bathrobes, towels

Junior Suite, 1 King Bed, Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 3
  • 1 Twin Bed

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About this property

Crowne Plaza Hotel New Delhi Okhla by IHG

5-star hotel in Kalkaji
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available once per stay.
Crowne Plaza Hotel New Delhi Okhla by IHG offers 208 air-conditioned accommodations with DVD players and minibars. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, and hair dryers.

This New Delhi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Crowne Plaza Hotel New Delhi Okhla by IHG features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a hot tub, a sauna, and a terrace. Onsite self parking and valet parking are complimentary.

Crowne Plaza Hotel New Delhi Okhla by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Edesia - Onsite restaurant.
Chaobella - Onsite restaurant. Open daily.
Copper Bar & Lounge - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, Hindi, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: INR 1,100 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chaobella
  • Copper Bar & Lounge
  • Edesia
  • French Heart

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately INR 1100 per person
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel NEW DELHI
Crowne Plaza Hotel NEW DELHI OKHLA
Crowne Plaza Hotel OKHLA
Crowne Plaza Hotel OKHLA NEW DELHI
Crowne Plaza NEW DELHI OKHLA
Crowne Plaza OKHLA
NEW DELHI Crowne Plaza Hotel
NEW DELHI OKHLA
OKHLA Crowne Plaza Hotel
OKHLA NEW DELHI
Crowne Plaza Hotel New Delhi Okhla
Crowne Plaza Hotel New Delhi Okhla by IHG Hotel
Crowne Plaza Hotel New Delhi Okhla an IHG Hotel
Crowne Plaza Hotel New Delhi Okhla by IHG New Delhi
Crowne Plaza Hotel New Delhi Okhla by IHG Hotel New Delhi

Crowne Plaza Hotel New Delhi Okhla by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 156 out of 330 reviews
Rating 8 - Good. 118 out of 330 reviews
Rating 6 - Okay. 27 out of 330 reviews
Rating 4 - Poor. 17 out of 330 reviews
Rating 2 - Terrible. 12 out of 330 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Govin

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

2/10 Terrible

L H

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not select this hotel!
We waited for almost 20 minutes in a queue to check in. Throughout our stay, our room keys kept deactivating, which involved more trips to reception and further queuing. The corridor carpets were dusty, with crumbs outside my bedroom door that were still there when I checked out. Our rooms were grubby, particularly the bathrooms. We were given one towel each. My colleague’s shower leaked and created a huge puddle on the bathroom floor every time she used it. On our first morning there were no tables available at breakfast, no cups, the self-service areas were chaotic. My colleague had to drink her tea from a cereal bowl. I asked to move to my colleague’s room when she left for the UK a few days before me as my room was so small it didn’t have a desk. She checked out in the early hours of the morning, I went out to some meetings and asked for the room to be cleaned. I got back at 6pm and it hadn’t been touched. I had to wait for almost 2 hours and when I was finally able to access the room again, I don’t think they had put clean linen on the bed!! A truly unpleasant stay overall. The staff in the breakfast room were harassed and the atmosphere was not pleasant. The only positive was the wonderful young girl who made the omelettes. She worked SO hard, but didn’t seem to get any appreciation.
Tea from a cereal bowl as there were no cups left.
Not enough space for a desk - this was a business trip.
Dirty bathroom.
Dirty shower screen.
Stayed 5 nights in Nov 2024

10/10 Excellent

Hameed Fazal

Stayed 1 night in Nov 2024

8/10 Good

Harbinder

Traveled with partner
Had good time
Stayed 1 night in Nov 2024

6/10 Okay

Shinu

Liked: Staff & service
Disliked: Cleanliness
Not a very clean room.
The room was not clean and there were only 3 hangers. Electric kettle was not working and had to be replaced. Floor had dirt on it. Shower water knob was broken. Toilet water was all yellow and looked dirty.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and safe hotel. A comfortable home away from home.
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This our first time at this hotel. Our client is nearby recommended. Great spot. Good rooms and great food.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sunita B.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not at the level expected from Crowne
Nice hotel, but the service light in the room can’t be switched off. And very mediocre service in general.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandeep

Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowne Plaza is a haven in a very hectic city and is a lovely hotel. The pool area and rooms are a particular highlight, as was breakfast. The bed was comfortable and room quiet. Lovely restaurants but please be aware that it is very expensive to eat and drink here so budget accordingly! Our cost of room was very reasonable however.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fnu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

MANI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the front desk never said HELLO. She smiled and spoke kindly, but she didn't say hello first and ignored my greeting. It was an unusual experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sriram, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. Awesome staff. Great food options inside restaurant.
Stayed 3 nights in Jul 2024

10/10 Excellent

HARVINDER SINGH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Sunil Kumar, Beaverton

Traveled with family and small children
Liked: Amenities
Staff is good but service is not as per the price. We experience poor services and also I believe towels are too old. Need to upgrade the service system as well as other operation related services. Hope my review help!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Yuvaraj

Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Nachiket

Stayed 1 night in Jun 2024

8/10 Good

SARAD KUMAR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay. Room carpets require cleaning as they smell.
Stayed 2 nights in Jun 2024

10/10 Excellent

Anil kumar

Stayed 1 night in May 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Rooms are spacious, hotel lobby well maintained and clean. Hotel restaurant was nice and Had a nice selection of food. The staff go out of their way to make your stay comfortable and are so courteous. I cannot say enough about how great I felt about the customer service. The hotel is not centrally located. There are not many places to walk to, but then again, you don’t want to walk around too much when it’s so hot outside. I mainly used Uber to get around and greatly appreciated to have a nice comfortable and clean room to come back to.
Stayed 3 nights in May 2024