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WelcomHeritage Kasmanda Palace

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for WelcomHeritage Kasmanda Palace

Breakfast, lunch and dinner served
Garden Suite 2BH | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Exterior
Front of property
Hallway

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Restaurant
    Restaurant
  • Business services
    Business services

Explore the area

Map
The Mall Road, Dehradun, Uttarakhand, 248179
  • Mussoorie Christ Church
    5 min walk
  • Gun Hill
    13 min walk
  • Dalai Lama Hills
    5 min drive
  • Dehradun (DED-Jolly Grant)
    103 min drive

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Executive Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Garden Suite

Garden Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Garden Suite

  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room

  • 240 sq ft
  • Resort view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Royal Room, 1 Queen Bed

Royal Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Royal Room, 1 Queen Bed

  • 289 sq ft
  • Valley view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Garden Suite 2BH

Garden Suite 2BH | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Garden Suite 2BH

  • 625 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 Queen Bed

  • 280 sq ft
  • Valley view
  • Sleeps 3
  • 1 Queen Bed

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About this property

WelcomHeritage Kasmanda Palace

4-star hotel in The Mall Road
A restaurant, conference space, and dry cleaning are available at this hotel. Valet parking is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
WelcomHeritage Kasmanda Palace offers 24 accommodations with safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. This Dehradun hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Complimentary covered self parking and covered valet parking are available on site.

WelcomHeritage Kasmanda Palace has designated areas for smoking.

WelcomHeritage Kasmanda Palace has a restaurant serving breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, Hindi

Property amenities

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference space

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
Please note: The Mall Road is closed to all vehicles from 4 PM to 11:30 PM daily. Taxis are not allowed on Mall Road, and pick up by hotel car is available only from 8 AM to 11 PM from Hotel Padmini Niwas gate on the Mall Road. Guests should arrive before 4 PM to ensure access to the property.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: INR 2000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Kasmanda
Kasmanda Palace
WelcomHeritage Kasmanda Palace
WelcomHeritage Kasmanda Palace Hotel Mussoorie
WelcomHeritage Kasmanda Palace Mussoorie
WelcomHeritage Kasmanda Palace Hotel Dehradun
WelcomHeritage Kasmanda Palace Hotel
WelcomHeritage Kasmanda Palace Dehradun
WelcomHeritage Kasmanda hradu
WelcomHeritage Kasmanda Palace Hotel
WelcomHeritage Kasmanda Palace Dehradun
WelcomHeritage Kasmanda Palace Hotel Dehradun

WelcomHeritage Kasmanda Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 23 out of 44 reviews" "
Rating 8 - Good. 18 out of 44 reviews" "
Rating 6 - Okay. 2 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jayesh Anil

Liked: Cleanliness, staff & service, property conditions & facilities
The views from this hotel are just magnificent and the serene atmosphere adds to the beautiful landscape. The service from staff is outstanding. Just the room needs to have the normal features like a full size mirror, slippers, bathrobe, fridge, bathroom stuff like comb, toothbrush, iron etc
Stayed 2 nights in Jan 2024

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Sanjiv

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Abhishek

Traveled with family
Liked: Cleanliness, room comfort
great hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Abhishek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice & well kept property
Stayed 2 nights in Sep 2023

10/10 Excellent

Ravindranath

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

alwyn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy access toall Road. Good service. Intriguing historical heritage and nice views of Mussoorie and beyond
Stayed 3 nights in May 2023

10/10 Excellent

Ankita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great service
Stayed 2 nights in Apr 2022

8/10 Good

Ayushi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

arpit

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property,good food and beautiful views.....but can atleast offer a cake in room for celebration... It was our anniversary and all hotels do this atleast
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Had a great time, beautiful property n good food. Excellent staff. Beautiful view from the property.
Stayed 3 nights in Jun 2022

10/10 Excellent

CHANDRA KUMAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022

8/10 Good

nitin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great and well maintained. The staff is also professional and cooperative. The view from the property is amazing and the location is great too. Its on mall road but around 100-200Ft. above, which leads to no noise. The food can be improved. The menu is limited and few items from that menu were also not available which we ordered. Hopefully they improve on it. Overall a good place for pleasant stay.
Stayed 2 nights in May 2022

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2022

8/10 Good

Kavita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the staff service and ambience. Would appreciate more choice of food
Stayed 2 nights in Dec 2021

10/10 Excellent

ARNAB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
An excellent hotel in a great location. The hotel interiors, the gardens and the campus are tastefully done and well maintained. Rooms are big, spacious and with all the amenities and furniture one could ask for. Extraordinary hospitality and friendly staff, especially the kitchen staff and the servers. Food was tasty and quantity sufficient with enough variety. The complimentary pickup-drop facility provided by the hotel is an added benefit. Our only issue was with the bathroom which was very cold and needs a heater of some sort for more comfort during winters.
Stayed 2 nights in Nov 2021

6/10 Okay

DR. BRIJESH

Traveled with family
Liked: Cleanliness, staff & service
Don't let Welcom-name raise your expectations
Stayed 5 nights in Nov 2021

8/10 Good

Rajan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazingly well maintained and the staff is very courteous. The garden villa we stayed in was clean, spacious. They provide a shuttle service to/from the mall road till 10:30 PM. The only improvement would be in terms of food. The breakfast buffet and dinner we had were both average. Otherwise an awesome hotel and highly recommended.
Stayed 1 night in Oct 2021

10/10 Excellent

Manoj Kumar

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view, nice-clean and big rooms, clean toilets.
Stayed 2 nights in Sep 2021

10/10 Excellent

nitin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best property to stay on Mall Road. Staff is good. Food options (apart from North Indian) should be improved
Stayed 3 nights in Sep 2021

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good but not maintained properly. Buffet breakfast was not there, while it was mentioned in our booking. Instead they gave us a small menu to choose from. Tandoor was not available for chapati/naan in lunch. Rooms have shabby interiors and decoratives. Antique is different and shabby is different, you can not say a shabby item antique. Service was pathetic. They do not serve anything between 10:30 pm to 8:00 am. Not even tea or coffee. Very disappointing experience at the price they are charging. Not worth going there. They almost cheated us.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very good looking and it's heritage is well maintained. It's bathrooms and floors in rooms need some attention, with respect to the fitments.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The rooms were a bit dingy and quite loud, but the service and food were both excellent. Even with a somewhat run-down room, still an interesting experiment to stay in a heritage hotel. The gardens and views are also wonderful.
Stayed 1 night in Mar 2019

8/10 Good

Jayanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a little off the main road, and transport was arranged by the hotel all the time. The room was not great, with a view of the parking !!! The food was great though, and the restaurant fellow Pankaj extremely helpful.
Stayed 3 nights in Jun 2018

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view in Mussourie !
Wonderful hotel and room with a true ambient feeling of a bygone age. More than satisfied with the comfort, service and food on offer. Was just a little intrigued by the group of guests whose presence on my final day blocked the hotel & prevented me eating and staying at the hotel. An astonishing riff-raff that would hardly constitute the type of guest this elevated grade of hotel would normally expect to host. But otherwise - superb !