The staff was very friendly and willing to work with me. However, the original room that I got had rust on the bedside lamps, a missing mirror in the bathroom, and a huge crack in the drywall that allowed rain to come into the room. The second room I got still had rust on the bedside lamps, the sink didn't properly drain, the handle for the shower was loose and kept falling off, the room had very few pieces of furniture which were either rusted or completely broken, and a few other things were broken. They said they were renovating, but overall the conditions weren't ideal to stay in and I had higher hopes based off of the reviews and pictures of the hotel. The room was spacious and the property has a lot of potential. But during my stay, I was very disappointed with the amount I paid for the room and what I received.