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Best Western New Smyrna Beach Hotel & Suites

3.0 star property

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Photo gallery for Best Western New Smyrna Beach Hotel & Suites

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
On the beach
Pillowtop beds, in-room safe, desk, laptop workspace
Point of interest
Suite, 1 King Bed, Balcony, Oceanfront | Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Pool

Explore the area

Map
1401 S Atlantic Ave, New Smyrna Beach, FL, 32169
  • New Smyrna Beach
    ‪2 min walk‬
  • Little Theatre of New Smyrna Beach
    ‪6 min walk‬
  • Flagler Avenue Park
    ‪18 min walk‬
  • Orlando, FL (SFB-Orlando Sanford Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Balcony, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Oceanfront

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony, Oceanfront

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Balcony, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 6
  • 3 Double Beds

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About this property

Best Western New Smyrna Beach Hotel & Suites

New Smyrna Beach hotel steps from New Smyrna Beach
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include self parking, a business center, and laundry facilities. Housekeeping is available on request.
Best Western New Smyrna Beach Hotel & Suites offers 101 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western New Smyrna Beach Hotel & Suites features an outdoor pool and a fitness center. The hotel offers a restaurant. A business center is on site.

Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a vending machine, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Best Western New Smyrna Beach Hotel & Suites is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Seascape Dining Room - This restaurant specializes in American cuisine and serves breakfast only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (USD 23 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 14 to 19 for adults and USD 14 to 19 for children
  • A restaurant

Restaurants on site

  • Seascape Dining Room

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • On the beach
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14 to 19 for adults, and USD 14 to 19 for children
  • Covered self parking fee: USD 23 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western New Smyrna Beach
Best Western New Smyrna Beach Hotel
New Smyrna Beach Best Western
New Smyrna & Suites New Smyrna
Best Western New Smyrna Beach Hotel & Suites Hotel
Best Western New Smyrna Beach Hotel & Suites New Smyrna Beach

Best Western New Smyrna Beach Hotel & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 497 out of 1003 reviews
Rating 8 - Good. 254 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 74 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Randal

Stayed 2 nights in Oct 2024

6/10 Okay

Charles

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
All had partial ocean front. Not direct ocean front
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberley

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 7 nights in Oct 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The oceanfront location is outstanding.
Stayed 1 night in Nov 2024

8/10 Good

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Building was under renovations and no mention of $22 for parking
Stayed 1 night in Nov 2024

4/10 Poor

Dave

Traveled with group
Disliked: Amenities, property conditions & facilities
A very old, falling apart property.
Stayed 1 night in Oct 2024

4/10 Poor

Tony

Stayed 2 nights in Nov 2024

6/10 Okay

Belinda Lee

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was construction going on that we were not told would be happening. Was awaken with hammering and other tools very early in morning and went all day long. One elevator worked and made getting to or from room extra lengthy. No room cleaning or fresh towels for and no hospitality from staff. They were unhelpful and seemed unfamiliar with the area. My bed had a plastic cover on it that was covered with mold and mildew. Disgusting
Stayed 4 nights in Oct 2024

6/10 Okay

Ayn

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is under construction but underlying this the facility is old and very run down. I get that coastal properties are hard to maintain but if you are on top of it, which a Best Western should be, it is doable. Staff were great. Room was clean. Deck area was a disappointment. Just an overall power wash of the exterior would make a huge improvement. Deck around the pool is wood and fear of splinters is real. I would give this property a pass.
Stayed 2 nights in Oct 2024

8/10 Good

JULIE

Liked: Property conditions & facilities, room comfort
Hotel was outdated but clean enough. The view of the ocean and the balcony was enough to bring us back someday!
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Staff & service, property conditions & facilities
We had ocean view suite and it was gorgeous
Stayed 1 night in Oct 2024

4/10 Poor

Stormy

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
Expedia said they had blackout curtains there were none in that room The blinds were missing a few blinds Carpet in the room is very nasty It needs to be replaced. We had an issue with our air conditioner and they replaced it the next day. There was a lot of construction going on some noise. There was only one elevator working that's very inconvenient. The room was nice except for the carpet. The bed was comfy plenty of towels clean coffee maker refrigerator
Stayed 2 nights in Oct 2024

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here!
I’ve always had a positive experience with Best Western but this was a horrible stay! Room 304 ceiling was covered in mold and I was coughing the entire night. I saw 3 cockroaches. I killed two and trap one alive under a cup for housekeeping. Carpets were old and dirty. Also shower water was some kind of yellowish-green. There was a leftover potato chip. It doesn’t seem like housekeeping did a good job cleaning from the last stay. I have picture proof of everything.
Stayed 1 night in Oct 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Steven, Orlando

Stayed 2 nights in Oct 2024

4/10 Poor

Brittany

Liked: Staff & service
Disliked: Cleanliness
The room had a bad smell to it and the beds were uncomfortable. Also has construction or something going on in room above us that started at 7:00AM that was very loud. The lady at checkin was very nice though and the access to the beach was pretty.
Stayed 1 night in Oct 2024

10/10 Excellent

larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Just coming out of Hurricane Milton.
Stayed 1 night in Oct 2024

8/10 Good

LINDA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed right after a hurricane and the building was being repaired. Some of the construction staff were verbally noisy while in a nearby room. Otherwise the place was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Stayed 3 nights in Oct 2024

6/10 Okay

Steve

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Daryll

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Ocean view.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

They were acommodating with our dogs, balcony was nice, and close to restaurants and grocery store.
Stayed 1 night in Oct 2024

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we booked the stay at this property. No one told us that it was under construction. The place smelled like mold and had roaches would never stay there again.
Stayed 3 nights in Sep 2024