2/10 Terrible
Eddy
Mar 27, 2025
Disliked: Staff & service, property conditions & facilities
I am extremely dissatisfied with my experience at this hotel!!!
. The hotel manager's behavior was unprofessional and inhospitable!!!!
. As someone with years of experience in the hotel industry, I was shocked by her attitude. She failed to listen to my concerns and instead became confrontational. When I attempted to discuss my issues, she abruptly left the reception desk, leaving me unattended. My problems began when I was assigned a room on the second floor, only to be relocated to the fifth floor without access to an elevator. I was forced to carry my luggage up the stairs.
Furthermore, upon returning to my room I the afternoon , I discovered that the door had been left open by the cleaning staff, compromising the security of my belongings.
Unacceptable!!
Eddy
Stayed 16 nights in Mar 2025