Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

3.5 star property

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Photo gallery for Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Lobby sitting area
Golf
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Hot Tub
  • Housekeeping
  • Gym

Explore the area

Map
522 Heritage Rd, Southbury, CT, 06488
  • Southbury Dog Park
    ‪3 min drive‬
  • Southbury Clinic
    ‪5 min drive‬
  • Hollow Park
    ‪7 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪45 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Southbury hotel with golf course
A full-service spa, a golf course, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection offers 163 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open select days.
In addition to a full-service spa, Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection features a golf course and an outdoor tennis court. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. This hotel offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Colonial hotel also offers an indoor pool, a seasonal outdoor pool, and a health club. Complimentary self parking is available on site, along with a car charging station.

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Tavern - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 1 to 100 for adults and USD 1 to 100 for children
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • The Tavern

Things to do

  • 9-hole golf course
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Health club
  • Indoor pool
  • Optional golf privileges
  • Outdoor tennis court
  • Pilates classes
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • Vineyard
  • Yoga classes

Family friendly

  • Fenced pool
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vineyard

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Colonial architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 16 to May 22:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 11 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Health club access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 1 to 100 for adults, and USD 1 to 100 for children
  • Pet fee: USD 55 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Heritage Resort Southbury
Heritage Hotel Southbury
Heritage Southbury
Heritage Hotel BW Premier Collection Southbury
Heritage Hotel BW Premier Collection
Heritage BW Premier Collection Southbury
Heritage BW Premier Collection
Heritage Hotel Golf Spa BW Collection Southbury
Heritage Hotel Golf Spa BW Collection
Heritage Golf Spa BW Collection Southbury
Heritage Golf Spa BW Collection

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 477 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Derek

Traveled with family
Liked: Amenities
The Heritage property is getting pretty old and in need of some renovation. Odors in the stairwells and carpeted common areas have become a concern during our last two stays which were two years apart.
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer, Redmond

Traveled with family
It was just an average hotel. Pool closed at 8 pm, way too early, my kids were devastated.
Stayed 1 night in Nov 2024

10/10 Excellent

Marguerite

Traveled with family and small children
Liked: Cleanliness, amenities
Amazing resort
Stayed 2 nights in Nov 2024

10/10 Excellent

paul

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jermaine

Stayed 1 night in Oct 2024

8/10 Good

Jessica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great
Stayed 1 night in Nov 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and will go back.
Stayed 4 nights in Nov 2024

10/10 Excellent

renee

Stayed 2 nights in Aug 2024

10/10 Excellent

renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Let’s just say, I’ve been coming to this hotel for years.
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Heritage Hotel was a nice place, slightly dated on the lobby and common areas. Over all very comfortable, clean, and most of all quiet. Great hotel for a family. The tavern ( onsite restaurant) was a pleasant surprise great food and comfortable atmosphere.
Stayed 1 night in Nov 2024

10/10 Excellent

Marguerite

Traveled with partner, Traveled with family
Love being able to come to this property and be able to fill tucked away and at peace! Wonderful staff especially the young workers very polite and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

8/10 Good

Nunzia

Stayed 1 night in Oct 2024

6/10 Okay

Paulette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David W A

Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pet friendly location
Stayed 1 night in Oct 2024

10/10 Excellent

Jaime, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here multiple times and love it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriel, Hayward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at front and onsite restaurant. Little public 9-hole golf course at back of property, it was fun.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathryn

Traveled with partner
Liked: Staff & service, property conditions & facilities
Breakfast buffet pricey. Facility did not provide even 1 bottle water in room.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Property was gorgeous, close to interstate but limited dining options.
Stayed 1 night in Oct 2024

10/10 Excellent

Dawn A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room. They have a nice tavern on the property. One thing I missed was free breakfast items. It would have been nice to have yogurt toast and things
Stayed 3 nights in Oct 2024