Tru By Hilton Rockwall Dallas, TX

2.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Tru By Hilton Rockwall Dallas, TX

Exterior
Terrace/patio
In-room safe, desk, laptop workspace, blackout drapes
Reception
Outdoor pool, sun loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Gym
  • Air conditioning

Explore the area

Map
2600 Summer Lee Drive, Rockwall, TX, 75032
  • Lake Ray Hubbard
    1 min walk
  • The Harbor Rockwall Mall
    10 min walk
  • Texas Health Presbyterian Hospital Rockwall
    20 min walk
  • Dallas, TX (DAL-Love Field)
    48 min drive

Room options

Room, 2 Queen Beds

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru By Hilton Rockwall Dallas, TX

Rockwall hotel with outdoor pool
Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and express check-out. Housekeeping is available on request.
Tru By Hilton Rockwall Dallas, TX offers 98 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with digital channels and Netflix. Bathrooms include bathtubs or showers.

This Rockwall hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru By Hilton Rockwall Dallas, TX features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Tru By Hilton Rockwall Dallas, TX has designated areas for smoking.

A complimentary buffet breakfast is served between 6:00 AM and 10:00 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2020
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Rockwall Dallas, TX Hotel
Tru By Hilton Rockwall Dallas, TX Rockwall
Tru By Hilton Rockwall Dallas, TX Hotel Rockwall

Tru By Hilton Rockwall Dallas, TX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 849 reviews" "
Rating 8 - Good. 145 out of 849 reviews" "
Rating 6 - Okay. 57 out of 849 reviews" "
Rating 4 - Poor. 25 out of 849 reviews" "
Rating 2 - Terrible. 29 out of 849 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Staff was very helpful, friendly & welcoming. Maria maintained the breakfast area fully stocked. Jonathan was alway so helpful with pool towels & local recommendations. The ladies at the frint desk were very welcoming & knew us by name. The pool area is comfortable too. The pool isnt large, but it was perfect for a dip considering the weather was about 100° during our 3-night stay.
Stayed 3 nights in Aug 2024

8/10 Good

Pattie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Aug 2024

10/10 Excellent

sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Rockwall/ Heath. M,
Clean & comfortable room. Great beds & toiletries. Our AC didnt feel too cool, but im sure the outside heat of 103° didnt help. All of the staff was friendly & helpful. The breakfast buffet was complete. Pool was busy but we went off hours & had no crowds. Great restaurants near by, too. We loved Gloria's on the Harbor.
Stayed 1 night in Aug 2024

10/10 Excellent

alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm when entering, friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
enjoyed my stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! It was very affordable and super clean. Already looking to book our next stay there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This little hotel was a very pleasant surprise! Staff were friendly, everything was clean and in good condition, and the price was awesome. I hope they can keep it up!
Stayed 1 night in Aug 2024

4/10 Poor

Joe

Traveled with family
Liked: Room comfort
Incorrect charge to credit card
I booked room for $128 total. when I paid at hotel they charged my credit card $214. I inquired at front desk, they said $50 for misc we would receive refund after check out. There is till a discrepancy of $36 She said that it was booked third party and on hotel that’s all that it showed but could not give me a receipt for the $128. I have sent an appeal to my credit card.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
My stay at the hotel was truly exceptional, marked by immaculate cleanliness and stunning aesthetics that created a welcoming atmosphere. The service was outstanding. The staff were attentive, friendly, and eager to assist, ensuring that all my needs were met promptly and with a smile. Overall, it was a memorable experience that exceeded my expectations.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lynsey

Traveled with family
Great place!
Stayed 2 nights in Aug 2024

4/10 Poor

Ma Luz

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check in at 5pm check out at 10am Is bad
Stayed 1 night in Aug 2024

10/10 Excellent

Edwin, Waukegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Staff & service, property conditions & facilities
This was my first time staying at Tru Hilton. The room I had was wonderful- very clean and i was able to walk to the Harbor without driving - parking is crazy on the weekends - the staff very friendly and I liked how the lobby was accommodating kids - great place for families to stay / the rooms are very nice - definitely would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Reymundo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Taran

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Colbey

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing. The staff was great the facility and my room was amazing as well. The pool was so good and not crowded at all! Loved the area!
Stayed 5 nights in Jul 2024

10/10 Excellent

Clyde

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Never been to a worse hotel in my entire life. From a roach crawling on the wall to the staff being rude and unprofessional. I honestly am at a disbelief I even really experienced the horror that I did there. It’s absolutely insane what we suffered, oh and did I mention our rooms AC barely worked which made the stinch even worse.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stacy

Stayed 2 nights in Jul 2024

4/10 Poor

Eric

Disliked: Property conditions & facilities
arrived around 11pm. Check in was fine. Went straight to room and fell asleep. Awoke to take a shower at 6am. No hot water. Suffered through a cold shower and packed to leave. Arrived at the checkout counter and said “there’s no hot water” - to which the receptionist responded with “thanks for letting me know” - not so much as an I’m sorry, or how can I make this better. I was in this hotel for 8 hours total and that’s all they could say and not offer any sort of reimbursement. Unacceptable.
Stayed 1 night in Jul 2024